Home · 2023 Toyota 4RUNNER Hybrid · Complaints

What 30 owners told NHTSA about the 2023 Toyota 4RUNNER Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (30)Crash / fire / injury (6)Lights (3)Tires (3)Airbags (2)Backup camera & sensors (2)Brakes (2)Driver assistance (2)Engine (2)Seat belts (2)Steering (2)Suspension (2)

2 of 30 complaints match · Driver assistance · clear filters

May 27, 2025Speed controlDriver assistanceCrash

The car just accelerated while during into parking lot. I used brake but did work and hit on to the pole. It accelerated pretty fast. The parking lot store has a video of me coming in slow and the the car accelerated.

NHTSA ODI 11663054

Jan 15, 2024AirbagsDriver assistanceCrash

November 2023, my 13 year old daughter and I were involved in a car accident. A vehicle made a left hand turn in front of us and we collided (t-boned) the passenger side of the other vehicle. There were no warning lights, notifications of car crossing in in front of us, the assisted brake system did not activate, the air bags did not deploy, the on car assistance showed no accident reported. Other than the seat belts in the vehicle, no other safety features engaged. We have not been able to locate anyone who can confirm why no of the safety features did not work. Why did none of the safety features work and who can I contact. We no longer feel safe in this vehicle .

NHTSA ODI 11565631

Working with the data? Download all 30 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Toyota 4RUNNER Hybrid verdict →