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What 30 owners told NHTSA about the 2023 Toyota 4RUNNER Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (30)Crash / fire / injury (6)Lights (3)Tires (3)Airbags (2)Backup camera & sensors (2)Brakes (2)Driver assistance (2)Engine (2)Seat belts (2)Steering (2)Suspension (2)

2 of 30 complaints match · Backup camera & sensors · clear filters

Apr 24, 2023Backup camera & sensors

Poor image quality of backup camera. Very grainy and sometimes dark image makes it difficult to see what’s behind you when backing up. A small child or pet could easily be missed when backing up due to this poor image quality. This is an accident waiting to happen. Prior model years and noticeably better image quality

NHTSA ODI 11518799

Feb 7, 2023Backup camera & sensors

The contact owns a 2023 Toyota 4Runner. The contact stated that while the vehicle was shifted into reverse, the back-up camera displayed a distorted screen. No warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 700.

NHTSA ODI 11506099

Working with the data? Download all 30 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Toyota 4RUNNER Hybrid verdict →