Home · 2023 Mercedes-benz Sprinter 2500 Crew Van (swb) · Complaints

What 17 owners told NHTSA about the 2023 Mercedes-benz Sprinter 2500 Crew Van (swb)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (17)Crash / fire / injury (1)Engine (5)Fuel system (4)Transmission & drivetrain (4)Brakes (2)Steering (2)Driver assistance (1)Electrical system (1)Suspension (1)Visibility & wipers (1)Wheels (1)

1 of 17 complaints match · Visibility & wipers · clear filters

Mar 15, 2023Visibility & wipers

So I bought a brand new 2023 Mercedes Sprinter Build by Airstream Interstate 19. The front windshield visibility is very bad at night driving. The whole front of windshield has zig zag lines all over the glass for defrosting but those lines make on coming traffic lights very blurry. Driving during day time is normal. Driving during night time all lights look blurry, its kind of like driving with -2 or -3 prescription when looking out the windshield. I called airstream and they said windshield is part of mercedes item. I called mercedes knoxville and they said they have not heard anything like this before.

NHTSA ODI 11511974

Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mercedes-benz Sprinter 2500 Crew Van (swb) verdict →