Home · 2023 Mercedes-benz Sprinter 2500 Crew Van (swb) · Complaints

What 17 owners told NHTSA about the 2023 Mercedes-benz Sprinter 2500 Crew Van (swb)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (17)Crash / fire / injury (1)Engine (5)Fuel system (4)Transmission & drivetrain (4)Brakes (2)Steering (2)Driver assistance (1)Electrical system (1)Suspension (1)Visibility & wipers (1)Wheels (1)

1 of 17 complaints match · Electrical system · clear filters

Jul 3, 2026Electrical systemFire

On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.

NHTSA ODI 11748198

Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2023 Mercedes-benz Sprinter 2500 Crew Van (swb) verdict →