Home · 2023 Mercedes-benz Sprinter 2500 Crew Van (swb) · Complaints
What 17 owners told NHTSA about the 2023 Mercedes-benz Sprinter 2500 Crew Van (swb)
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 17 complaints match · Brakes · clear filters
Nov 21, 2023Brakes
The contact owns a 2023 Mercedes-Benz Sprinter 2500. The contact stated that while driving approximately 55-65 MPH, the Crosswind Assist inadvertently activated, causing the front and rear driver's side brakes to activate. The vehicle started swerving. The Crosswind Assist warning light was illuminated. The failure occurred on four separate occasions. The vehicle was taken to the dealer; however, no error codes were retrieved. The dealer determined that the vehicle had recalibrated while driving. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 2,100.
NHTSA ODI 11556272
Oct 6, 2023SteeringBrakes
The crosswind assist on my vehicle causes me to momentarily loose control of my Sprinter. When passing a tractor-trailer or when I experience any crosswind, the result is a forceful jerking of the vehicle so severe that I almost crashed into the tractor-trailer. I have researched this and found no way to turn this off or any way to make this less reactive. I have also found online others who are experiencing this same problem. Mercedes does not respond to my inquiries, saying that this is standard and no way to regulate the severity of the response. Please help me to get this resolved BEFORE I become a statistic. Thank you!
NHTSA ODI 11548698
Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 14, 2026