What 379 owners told NHTSA about the 2023 Hyundai Palisade Hybrid Hev

This complaint concerns a 2023 Hyundai Palisade subject to two active safety recalls that remain unresolved, creating an ongoing safety risk. The first involves noncompliance with FMVSS 226 (Ejection Mitigation), identified in a January 2026 recall. The manufacturer has acknowledged the vehicle may not meet federal occupant protection requirements but has provided no remedy and no timeline for repair. The second involves defective seat belt buckle assemblies that may fail to properly latch. An authorized dealer confirmed the condition and advised that parts have been ordered; however, no estimated arrival date or repair timeline has been provided. As a result, the repair cannot presently be completed. The vehicle is used to transport young children in rear-facing car seats that rely on properly functioning seat belts for secure installation. The inability to ensure proper seat belt function, combined with the lack of compliance with FMVSS 226, presents an ongoing safety risk. Despite multiple written inquiries, the dealer has not provided any written confirmation regarding repair timing, instead offering only verbal and unverifiable updates. The manufacturer has been placed on written notice but has not provided any substantive response or identified an available remedy. The vehicle has been inspected by an authorized dealer, who confirmed the recalls and the current inability to complete repairs. These conditions have persisted for months without an available repair path, leaving the vehicle in continuous use despite known safety defects and federal noncompliance. The inability to obtain a verifiable repair timeline or confirm parts availability demonstrates that the defects cannot be remedied within a reasonable time. Supporting documentation is attached. The lack of available remedy, combined with the inability to complete or verify recall repairs for safety-critical restraint systems, leaves occupants exposed to preventable injury risks in crash scenarios.

NHTSA ODI 11731473

Safety recall on seatbelts and no remedy big safety issues with minor children in the back

NHTSA ODI 11731129

The contact owns a 2023 Hyundai Palisade. The contact stated that the seat belts had become inoperable. There was no warning light illuminated. The vehicle was taken to the local dealer, and the seat belts were replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags). The contact no longer wanted the vehicle due to safety concerns. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 26,000.

NHTSA ODI 11729630

Safety recalls and I don’t feel safe with my children in car

NHTSA ODI 11729821

I have reached out multiple times to the dealership to fix my car but it’s been months since the recalls. I have three kids and I all rows in my car are unsafe due to the seatbelts.

NHTSA ODI 11729567

Acceleration hesitation on numerous occasions. Seat belt recall, unresolved. Waiting for parts for over two months. Also waiting for dealership availability and also, I need an available loaner car. I have to drive my child around frequently for personal reasons. I use my third row and there's no remedy for the third row safety recall. The second row seat belts are constantly being stuck and inoperable.

NHTSA ODI 11728213

I am writing to file a complaint regarding four recalls on my 2023 Hyundai Palisade in the past year, two of which remain unresolved due to lack of parts or remedy. We received notification of the seatbelt recall in October and scheduled with our local Hyundai dealership. Upon arriving at our appointment, we were told there were no parts to complete the repair and that there was a months long waitlist because Hyundai corporate was only sending out a limited number per dealership. Those parts had to be installed before each dealership could order more resulting in a huge back order. I called two other dealerships in our area and all had the same story. It has now been nearly 6 months and I called again to be informed there was another recall on this recall and they have stopped fixing it altogether with no ETA on resolution. In addition, while waiting for the seatbelt recall remedy, we were notified of the third row airbags being defective and there is currently not even a waitlist, remedy, or ETA for resolution for this one either. With the seatbelts unsafe on the first two rows and the airbags unsafe in the third row our entire car doesn’t have a single safe seat for our family, including two children under the age of [XXX] , to sit. This is totally irresponsible on Hyundai’s part and I think they need to be held responsible for all of these mismanaged recalls. I am requesting that NHTSA investigate Hyundai’s handling of these recalls and consider requiring interim accommodations for affected owners, such as loaner vehicles or vehicle buyback. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11728315

Hyundai has opened an internal case, number 42429100 Their only resolution is to leave the vehicle at a dealership and rent a car at my own expense. They have offered to give me a slight discount on a trade, but all comparable vehicles are under safety recalls as well. They have offered no effective solution and I have no manner to safely transport my family. The vehicle is subject to an active safety recall (NHTSA Recall 26V034) for failure to meet federal ejection mitigation standards (FMVSS 226) due to curtain airbag performance in the third row. According to the manufacturer, there is currently no available remedy for this condition. The vehicle was inspected by an authorized dealership, which confirmed that the recall is active and that no repair can be performed at this time. A separate seatbelt-related recall was completed during the inspection. There were no warning lights or messages prior to the recall notices. Because there is no available remedy and no timeline for repair, the vehicle cannot be restored to a condition that meets federal safety standards within a reasonable timeframe. This impacts the ability to safely transport occupants, particularly in scenarios involving side impact or rollover crashes where ejection mitigation is required. The manufacturer has not provided a functional resolution, such as a loaner vehicle or alternative transportation, and advised leaving the vehicle at the dealership without support. This leaves the owner without a safe and usable vehicle for normal family transportation.

NHTSA ODI 11728029

As I approached the traffic light from a parking lot, at slow speeds ie 5mph, I hit a patch of uneven ground where the concrete was uneven. The brakes stuttered and lurched. I pumped the brakes without much success and came within inches of hitting the car ahead of me. This has happened multiple times. Another time, I was approaching an intersection again at approximately 30 mph. The brakes stuttered so hard that I barely stopped before entering the path of the oncoming traffic. On a later separate time, traveling at approximately 35 mph, we were fully in the crosswalk when the car finally stopped. These were just the scariest of times, not inclusive of all occurrences. The trouble began within the first few months of purchasing the car in 2023 and still happens. I reported this to the dealership on several occasions. They claim it is normal for the vehicle but it is a danger to the occupants in the car and the nearby pedestrians.

NHTSA ODI 11728135

The steering wheel clunks and locks when turning at low speeds or when ISG turns the car back on. At times, it is a hard enough jerk to pull it out of my hands. It was taken to the dealership multiple times. The coupler was replaced, but it still jerked the steering wheel. The dealership in Utah could not replicate the sound, even though it occurs multiple times a day at this point. Loss of the ability to steer after sitting at a light poses a huge safety issue between not being able to immediately navigate upon accelerating or when turning left at an intersection.

NHTSA ODI 11728148

I purchased this car in September 2025 and learned about the seatbelt recall shortly thereafter. Since then I have been waiting for the repair- my local dealership has had the parts on back order since then. My children ride in the 2nd row and the seatbelt has come unlatched while we were driving on 5 separate occasions. This is unacceptable and put my children’s lives at risk. Hyundai should have parts available to fix this immediately. I need to know what can be done to ensure my children are safe. I have to drive my car so I don’t know what else to do. I need assistance for a solution.

NHTSA ODI 11726594

When moving forward at very slow speed, the steering wheel bounces as if it had been hit by something and we hear a loud "thunk". The whole front end of the car vibrates. This has also happened once while completely stopped at a traffic signal. This has been happening for several months, and we know that others have reported the same problem, but the dealer is unresponsive. We are worried that the steering could fail at speed, and are losing confidence in the car.

NHTSA ODI 11726759

I’m frustrated with the seatbelt recall. The dealership has been amazing at assisting us, but it’s Hyundai that’s dropping the ball with only release 2 seatbelt buckles per week, per dealership. I have 2 seatbelts in my vehicle that are randomly coming unbuckled. I’ve had a few appointments trying to get it fixed, but they can’t get the parts in. Then to receive a letter in the mail about the third row seat. This isn’t just my daily driver, I haul 4 kids in this vehicle with 2 seatbelts coming unbuckled! This should be a priority in fixing, all of it.

NHTSA ODI 11725682

2023 HYUNDAI PALISADE VIN [XXX] Vehicle rear shock absorbers failed. Steering and drivability adversely impacted. Many many many complaints online document these defective parts and Hyundai's failure to resolve problems and supply properly functioning parts. Hyundai customer service is useless and claims no information on replacement part availability or time. Now that Hyundai has their newest problem of killing babies in their defective third row seats, I would have thought Hyundai would resolve outstanding issues. NHTSA needs to intervene now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11725407

I own a 2023 Hyundai Palisade Limited that currently has confirmed active safety recalls affecting critical passenger safety systems, including the third-row side-curtain airbag recall and the second-row seat belt buckle recall. We have experienced firsthand the seat belts coming unbuckled during driving. These recalls affect hundreds of thousands of Palisade vehicles and involve defects where third-row airbags may not properly deploy in a crash and seat belt buckles may fail to latch correctly, increasing the risk of injury to occupants. Despite contacting my dealership, I have been given inconsistent information and no clear remedy timeline, leaving me with a vehicle that I reasonably believe is unsafe to operate and significantly diminished in value. I am seeking legal review regarding potential class action participation, consumer protection claims, or compensation for owning a vehicle with unresolved safety defects. At this time their only remedy offered is to swap the palisade for a lender Santa Fe until it is repaired, this is something I have pressed for persistently to achieve.

NHTSA ODI 11724581

Manufacturer Recall Number283 NHTSA Recall Number25V607000 I took my car to McGovern Hyundai in Arlington, MA to have the seat belt recall issue fixed. The recall was issued in September 2025. I was told that they cannot fix the issue because they do have the parts. I have children who ride in the backseat of my car everyday. It is unsafe and unacceptable for Hyundai not to have the parts to address this recall.

NHTSA ODI 11724028

At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are losing confidence in the car's safety. The dealer told us that he had not heard of this problem, but we know that to be untrue, because a simple google search reveals that it is a known issue.

NHTSA ODI 11723893

The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS). The contact stated that while driving at an undisclosed speed, the driver’s side seat belt buckle unlatched from the channel independently. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts for the recall repairs were on back order, and only fifteen seat belt buckles were being shipped to dealers, and each vehicle needed four seat belts. The vehicle was not repaired. The contact had not experienced a failure with the air bags. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer provided no assistance. The failure mileage was approximately 40,000.

NHTSA ODI 11723949

I've been trying to get defective seat belt replaced since December 2025 as we've had occurrences where the buckle will come unlatched. The dealer just says there are no parts available and it's been 4 months!

NHTSA ODI 11723484

We were driving on a residential street, and our sunroof just exploded!

NHTSA ODI 11722707

The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The vehicle jerked with the check engine warning light illuminated. The contact stated that the rear tires were bumping. The vehicle was driven to the shoulder of the road and turned off. The vehicle was started and towed to the dealer while the engine was running. In addition, the check engine warning light was illuminated. The dealer replaced the ignition coils, and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated that the failure initially began in 2023. The contact stated that the failure reoccurred intermittently. In addition, the contact stated that the vehicle was unsafe to drive, not knowing when the failure would recur. The contact stated that the vehicle had previously been taken to the dealer several times; however, the failure was not duplicated. The contact received notifications of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts were not yet available for the recall repair. The contact was informed that the parts had been ordered. The manufacturer was made aware of the failure several times. The failure mileage was unknown.

NHTSA ODI 11722440

The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11722503

Rear Shocks Failed. Were Replaced under warranty. This is the second time this has occurred

NHTSA ODI 11722603

The contact owns a 2023 Hyundai Palisade. The contact became aware on the website that the VIN was associated with NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repairs. The contact had not experienced a failure.

NHTSA ODI 11722058

I've had two incidents with my car. I've been to the service center several times, but no one can help me. How much longer can this go on? It's been going on since September.

NHTSA ODI 11721814