What 364 owners told NHTSA about the 2022 Hyundai Tucson Fuel Cell

Car intermittently will loose power (shortly after commencement of driving). This will remedy itself by shutting off engine and restarting. This has happened 4 or 5 times within the fist 3,000 miles. This is a vehicle and traffic SAFETY issue that could cause lives!

NHTSA ODI 11539508

The contact owns a 2022 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, an unknown warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.

NHTSA ODI 11537616

This Tucson Limited has 3500 miles on it from purchase last September - 2022. Less than 1/2 mile from home and accelerating to about 35mph the engine lost power where speed reduced to about 20mph, acted like air intake was being choked. Did not see any caution lights on the dash. I coasted for 30 feet - luckily the street had no traffic - and the engine began to operate normally. I continued traveling about 2 miles and it happened again but briefly - still on town roads, continued driving and it happened once again climbing a hill. Made it part way up and power came back. Continued driving to destination another 2 miles, parked the car for about 45 minutes, came back, car started normally, drove home without incident. If this occurred on a busy road or highway I'm sure the trip would have ended in an accident. I believe this is a dangerous fault. Car is in for service now and they say the ECU was updated. Hope that corrected the problem as my wife refuses to drive it without some confidence level improvement.

NHTSA ODI 11537705

-There are 3 problems. The 1st and most dangerous, is a combo of the engine, transmission, and fuel system. The 2nd is malfunctioning sensors. The 3rd is water leaking in under my glove box onto the floor mat. The car upon 3 different occasions has stopped accelerating in the middle of traffic. 1st: the car would not go past 30mph and it stuttered/ shook. I parked and turned the car off, but 5 minutes later it reset and ran "normal". The 2nd time in Dec 2022, I was on Annapolis Rd.(Maryland) at about 10pm while alone. It would not accelerate past 35mph, the check engine light came on, and the engine/transmission started shaking and stuttering. I was almost rear ended so I pulled over. The next day when I called the dealership, the car had once again reset itself. The dealer brushed me off, said the cars are so computerized that if they couldn't replicate it they couldn't fix it and said they were backed up on appointments. The 3rd time, the car stopped accelerating on the beltway as I was taking my exit home, almost got rear ended, as I was pulling off the exit and trying to pull over the car started producing white smoke and the smell of gas, the engine control system (1st time of these 3 instances) alerted to shut the car down. The gear shift would not work properly while trying to shut it off. It massively leaked gas out of the vehicle and into the oil/ oil filter. While broken down, multiple cars almost ran into it as it had shut down after a major intersection. The car almost exploded/ caught fire. It was towed to an autobody shop to be inspected as I did not trust the dealership. No repairs were made. Only an oil change and new oil filter. There was a random misfire code. But ran normally once reset. There was no damage that he inspected and called it a Lemon. The dealer has the car, and has yet to diagnose it or give me a loaner. All regular maintenance performed and all system checks have come back normal up to this point.

NHTSA ODI 11537793

I have a 2022 Hyundai Tucson with about 15k miles on it. I have had it serviced twice for oil changes and the recommended manufacture recommended maintenance. However, I have noticed a SIGNIFICANT loss in power upon acceleration with this vehicle. My new car drives very rough and this is a safety issue due to the fact when entering the interstate, the car will not increase speed as requested putting myself and others on the road in danger. Additionally, simple maneuvers like turning into cross traffic are of concern because the vehicle doesn't respond to acceleration when accelerating from 0mph as well as in stop and go traffic. There are no engine lights or codes that I can visibly notice but even in sport mode the acceleration of the vehicle is not responsive. This is a KNOWN issue at Hyundai as one local dealership offered me a service visit 6 months out because they are so overbooked with these issues. A quick Google search also brought up numerous owners experiencing similar and and escalated issues to include complete engine failure and vehicle overheating. This vehicle needs to be recalled immediately! I experience this loss of power EVERY SINGLE TIME I DRIVE and I don't feel safe driving my new car anymore. I have mentioned this to my dealership and they are going to take a look at it today. Occasionally, the car will also indicate to me that I should keep my hands on the steering wheel when I typically drive with BOTH hands on the steering wheel.

NHTSA ODI 11536256

Check Engine Light comes on randomly.

NHTSA ODI 11535207

My vehicle wouldn't start.3 warning indicator lights came on. I had just driven my car 4 hours ago and was going to delivery a cake. My car was parked in my garage. I pushed starter but vehicle wouldn't start. Had to push starter several times before indicator lights would shout off. Had to have vehicle towed to dealership on 7/9/23

NHTSA ODI 11531452

My pregnant wife’s 2022 Hyundai Tucson lost engine power while on the interstate with our 16 month toddler in the car. Luckily she was able to get off the interstate and into a safe parking lot. The car only has 23000 miles and has been kept up with Hyundai’s scheduled maintenance from their dealership. The engine is knocking and experiencing rough idle. Once I arrived I was able to read that there was an engine cylinder 2 misfire. About an hour later the “MyHyundai” app sent the same error codes. It took the tow truck driver 15 minutes to go 10 feet to the flat bed as the car would turn its self off. Incredibly dangerous for a car less than two years old. I hate that I might’ve gotten my wife and son such a dangerous vehicle.

NHTSA ODI 11529682

On two occasions, both on busy highways traveling at about 65mph the engine just quit running. Very scary but fortunately was able to drift to the side of the road and wait for assistance. The car was towed to the nearest dealer two hours from my home. After the fuel injectors were replaced it was returned to us two weeks later. It only had 9,000 miles on it. This is a very dangerous problem to just stop running with no warning. We could have been hit from behind and killed.

NHTSA ODI 11527490

On Friday 05.26.2023 I was driving on the highway and lost all acceleration power to the vehicle and was almost rear ended by a semi. Iwas able to pull off the road but had no power of more than 2 MPH to do so. No warning lights came on, no engine error codes. I had the vehicle towed to the dealership pending review. I have only 1,355 miles on the vehicle. I am afraid to drive this car.

NHTSA ODI 11524785

The contact owns a 2022 Hyundai Tucson. The contact stated while entering the highway and depressing the accelerator pedal to the floor, the vehicle failed to accelerate over 50 MPH. The contact stated that the check engine warning light was illuminated. The contact stated that the steering wheel and vehicle was shaking abnormally. The contact continued driving to her destination. The contact took the vehicle to the local dealer the following day, where it was diagnosed with needing fuel injector #4 to be replaced. The vehicle was not repaired and continued to experience the failure. The contact took the vehicle to the local dealer the following day, where it was diagnosed with needing the remaining fuel injectors to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,000.

NHTSA ODI 11524357

2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.

NHTSA ODI 11510947

I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.

NHTSA ODI 11510839

On Tues Feb 7, 2023, I was traveling at approx 6:50 pm on a suburban street at the posted 35 mph limit. My car started to lose speed, slowing to 27, then about 22-24 mph. I felt as though the engine was misfiring for an unknown reason. Since I was approaching an intersection and needed to make a left-hand turn, I started to depress the brake pedal. With no oncoming traffic, I slowed not quite to a stop, made the turn, but then had extreme difficulty getting the car to accelerate, again with the engine sputtering, chugging like a misfire, and shaking. My vehicle did not seem to go beyond 15 mph, and slowed again as I turned into my destination, about 2-3 blocks from the intersection. I parked and locked the car and was in a store for approximately 10 minutes. When returning to my vehicle, it would not start-the brake pedal could not be depressed at all, it appeared extremely hard. After 1-2 minutes of gently tapping the brake pedal, it loosened and I started the car. I put the car in reverse and it stopped in the middle of the parking lot with cars almost hitting me. I saw Engine Warning lights, Battery Warning lights, and a quick message across the screen but was unable to capture the meaning. After several more attempts, the engine started but was shaking violently, but I could not go beyond 3 mph. The shaking was so strong, items on the passenger seat shifted on the floor. I chose to remain in the parking lot and call Hyundai Bluelink. Since it was dark, I remained in the vehicle with the engine running, but excessive smoke billowed from the rear of the car. It was towed to Gerald Hyundai in North Aurora. After 3 days the dealer could not find any issue, however, I refused to take the car back, as I could recall it misfiring in previous weeks but unfortunately dismissed it. I requested a Technical Case File be opened at the Dealer. I still do not have my car after 1 week. This is a very serious issue and I am aware other owners have experienced it as well.

NHTSA ODI 11507213

The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 50 MPH, the vehicle was intermittently decelerating and was unable to accelerate to exceed 42 MPH, despite depressing the accelerator pedal. No warning lights were illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.

NHTSA ODI 11506421

Initial incident happened in June 2022; car under 5k miles. When slowing down at a light, car suddenly started to shake and engine would shut off. Dashboard warning indicated place in neutral and start car again. After restart, car would still turn off, unable to move or shift gears without shutting down. After keeping engine off for a few minutes, car was driveable again but a sound coming from engine when in D while at a light. Brought to dealership in Woodbridge, VA but was told they were unable to replicate incident. 2nd incident occurred in October 29, 2022. At a light, car was going to auto shut off while at light but then lurched, shook violently and engine shut off. The dashboard said place in neutral and turn engine on. Was able to move car after a few attempts and move to safe area. Let car rest for a few hours. When driving, and slowing down at a light, car would shake; i would place in Neutral and car will settle. Any time at a light, it has to be in neutral or else engine will die. Brought to dealership, added 15miles but unable to replicate. Nov 3rd, car began to lurch when at speed of 40 - 45. after stopping at a light, car would not accelarate, engine revving but little movement. had to pull over and turn engine off. Nov 5th, while on highway vehicle began to lurch at 55-60mph, engine was at 4rpm, engine struggling but speed not increasing. since on a downhill, car was moving but engine revving; speed not accelerating. Had to merge to shoulder; shut car off 2x and restart before car drove without incident. Videos of dashboard were taken during incidents in October and November.

NHTSA ODI 11492430

I bought this car less than 30 days ago, and it has 1,500 miles. I tried to start my car in the morning and when I put it in reverse, it just rolled forward. I braked and put it back in park and the engine shut off. I tried this a few more times before I gave up. A tow came and first suggested it was the alternator, before another tow came and suggested it was a sensor. It has been at the dealer for 48 hours without a diagnosis, “maybe the injectors.” I am fortunate this happened in a parking lot and not while I was on the road. I am now terrified to drive this car.

NHTSA ODI 11492223

I was leaving a drive-through. Crossing traffic when my 2022 Tuscan N-Line just stopped accelerating the engine started to shake and SUV became unresponsive. As I was crossing traffic. I was almost hit. Moved the SUV to the middle of the street. Turned the SUV off. Restarted it. The SUV had no power and the check engine light came on. The engine started shaking violently. A bad burning smell ( like) burning rubber/ plastic started, then the engine started to smoke. I turned the SUV off again. After that the SUV wouldn’t start. Had it towed to the dealer. It only has 1130 miles on it. I just bought it July 20th.

NHTSA ODI 11491807

I was driving when the car stopped accelerating. Then I smelled something burning. I was able to pull over and saw smoke coming from my tailpipe. After that, the engine light came on. A warning came up on the display that said, multiple possible conditions have occurred with your vehicle.

NHTSA ODI 11490814

What component or system failed or malfunctioned, and is it available for inspection upon request? Since February of this year, a few weeks after I purchased this car the center console has to be replaced...it is on order to be replaced since April due to rear camera malfunction (Hyundai of Bowie, submitted BBB complaint). A few weeks ago the emergency brake initiates randomly. And yesterday the Engine light is on. Yes available upon request How was your safety or the safety of others put at risk? I'm unable to see cars or people when in reverse. While taking off from a parked position, the emergency brake comes on and can cause me to crash or stop suddenly forcing someone to crash into the back of me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, took the truck for repair back in April, still unresolved (center console), no response from them after they supposedly ordered the replacement part. The emergency brake issue just started. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the rear camera would show previous images on the camera or green screen with lines. When the emergency brake comes on without being initiated by me, other lights come on as well. Now (10/24/22) the engine light is on!

NHTSA ODI 11490634

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine will not start despite having the key fob with live battery on my person. 2. How was your safety or the safety of others put at risk? I was stranded 3 times in a week in dark public parking lots with limited cell reception. I had to abandon the vehicle to get to a warm, safe location, and as a single woman, did not feel comfortable staying with the car while other cars were loitering at night. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The car has been with the dealer for 6 days now and they have not been able to replicate the issue and it has happened to me 3 times in one week. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there doesn't seem to be any rhyme or reason why the car won't start. After a few hours, the alarm sometimes goes off, and the system resets, allowing me to restart the car. Given this car has a push button start ignition, there is no mechanical way to crank the ignition to start the car, so I am left with no recourse. The last time this happened, I had it towed to the dealership because even after waiting 3 hours, the system did not restart and I had no recourse.

NHTSA ODI 11488263

I purchased the vehicle 3/31/2022, & it left with recalls. I brought it BacK with 48hr, as the check engine light turn on, also the tires, dashboard, and overall the screen. Its been left at the dealer and no results. Also it has affected my life as a disabled handicap person as I'm unable to get to and from doctor appointment etc including to transport my scooter or wheel chair. its a nightmare. I came to purchase a car and was given a "lemon". with only 12miles purchased. I was directed by finance department to proceed with this matter for a resolution as we resolve this matter. The vehicle has been a problematic problem from the start. Definitely not standing firm on the customer Hyundai core value & warranty. The car is at the dealer and I'm temporally with a loaner on which I need to know all my option before we proceed. This is a very serious matter on which Hyundai is fully aware & infant they directed me to this process. My life was at risk as I was told to keep a car that is unreliable with a donut tire without repair. I felt as if I could've die if something was to happen to me within a week until service still count fix the tires as I was placed in jeopardy of my life & kids during Labor Day weekend.. Driving an unsafe vehicle. I was in concern since day 1!

NHTSA ODI 11484732

My wife was driving on the parkway north in New Jersey at approximately 65 miles an hour at about 3:45 pm. The car began to lose power, was shaking, and sputtering. Luckily, she was able to pull onto the shoulder and did not get hit by another car or truck. Once she pulled over, she let the car rest for about 10 minutes and started it up again. It hesitated, but started. Once she put it in gear, it stalled. she tried this two other times and it stalled each time. she waited for a tow truck and the care was towed to the dealer. The dealer invoice with repairs is attached.

NHTSA ODI 11482099

3rd time Engine Control System code has appeared with complete engine loss the 3rd time. Dealership reset the other times I had called AAA to have it towed to dealership. Car was undrive able. Shaking with no RPM. Dealer ship won’t look at it till the 24th of August 2022

NHTSA ODI 11479686

The engine will suddenly turn off several times while driving There has not been a turn-off at high speeds yet and the engine is turned off while driving at a low speed of approximately 20 to 40 miles.

NHTSA ODI 11476400