What 364 owners told NHTSA about the 2022 Hyundai Tucson Fuel Cell

My car has 7000 miles on it. Three times now when trying to accelerate the RPM went up to 3000 RPM and the engine acted as if it was hitting a Rev limiter. The car slowed down to approximately 10 mph. One was pulling out of my driveway interning a intersection and the others was when I was merging onto a major highway. All three times I was barely able to make it to the side of the road. I shut the car off and restarted it and everything was OK. The incidents happened a couple weeks apart.

NHTSA ODI 11504838

Initial incident happened in June 2022; car under 5k miles. When slowing down at a light, car suddenly started to shake and engine would shut off. Dashboard warning indicated place in neutral and start car again. After restart, car would still turn off, unable to move or shift gears without shutting down. After keeping engine off for a few minutes, car was driveable again but a sound coming from engine when in D while at a light. Brought to dealership in Woodbridge, VA but was told they were unable to replicate incident. 2nd incident occurred in October 29, 2022. At a light, car was going to auto shut off while at light but then lurched, shook violently and engine shut off. The dashboard said place in neutral and turn engine on. Was able to move car after a few attempts and move to safe area. Let car rest for a few hours. When driving, and slowing down at a light, car would shake; i would place in Neutral and car will settle. Any time at a light, it has to be in neutral or else engine will die. Brought to dealership, added 15miles but unable to replicate. Nov 3rd, car began to lurch when at speed of 40 - 45. after stopping at a light, car would not accelarate, engine revving but little movement. had to pull over and turn engine off. Nov 5th, while on highway vehicle began to lurch at 55-60mph, engine was at 4rpm, engine struggling but speed not increasing. since on a downhill, car was moving but engine revving; speed not accelerating. Had to merge to shoulder; shut car off 2x and restart before car drove without incident. Videos of dashboard were taken during incidents in October and November.

NHTSA ODI 11492430

I was leaving a drive-through. Crossing traffic when my 2022 Tuscan N-Line just stopped accelerating the engine started to shake and SUV became unresponsive. As I was crossing traffic. I was almost hit. Moved the SUV to the middle of the street. Turned the SUV off. Restarted it. The SUV had no power and the check engine light came on. The engine started shaking violently. A bad burning smell ( like) burning rubber/ plastic started, then the engine started to smoke. I turned the SUV off again. After that the SUV wouldn’t start. Had it towed to the dealer. It only has 1130 miles on it. I just bought it July 20th.

NHTSA ODI 11491807

It’s not even an year I bought a 2022 Hyundai Tucson SEL (Convenience Package). I started getting couple of issues. 1. I noticed that Gears aren’t shifting smoothly and always ends whining between gear shifts. 2. Soundsystem started giving trouble since a week with unclear/distortion noises while playing music. I tried connecting via cable/bluetooth and changed to FM/USB but still the same. Worst experience for me. I hope Hyundai will help me by fixing the car.

NHTSA ODI 11490376

The engine will suddenly turn off several times while driving There has not been a turn-off at high speeds yet and the engine is turned off while driving at a low speed of approximately 20 to 40 miles.

NHTSA ODI 11476400

When turning left or accelerating from 20 mph there is a really bad hesitation. The car has a hard time accelerating. It didn’t have this problem when we bought it. This poses a safety issue because you really have to give your self a lot of space or you will get hit for not accelerating. Every other time the car is quick and responsive.

NHTSA ODI 11475126

The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the contact was unable to move the gear shifter. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed as a failure with the shifter cable. The dealer indicated that the vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.

NHTSA ODI 11472817

The contact owns a 2022 Hyundai Tucson. The contact stated while driving 35 MPH, the vehicle was not shifting properly causing the vehicle to overheat. The vehicle was towed to the dealer and the transmission fluid tank was replaced; however, the failure reoccurred. The dealer was contacted but was unable to schedule an appointment. The manufacturer was contacted; however, the contact was not able to reach a representative. The failure mileage was 9,000. The VIN was not available.

NHTSA ODI 11472375

The car will accelerate, but not beyond a speed of 20 - 30 MPH. The issue is intermittent, one happens in January 2022 and another one happens in Feb 2022. The issue happens after parking overnight, and the issue will go away after restarting the car. No-fault light shows up. The problem has not been reproduced by a dealer since it is intermittent. The issue is reported to the manufacturer, but no actions from the manufacturer have been taken. The issue does pose a safety risk to me and other road traffics since the problem may happen anytime on driving.

NHTSA ODI 11453967

The contact owns a 2022 Hyundai Tucson. The contact stated while his wife was at a standstill, she depressed the accelerator pedal however, the vehicle failed to move forward for several seconds. The contact stated no warning light was illuminated. The contact stated he had also experienced the failure on multiple occasions. The contact took the vehicle several times to the local dealer however, the mechanic was unable to duplicate the cause of the failure. The manufacturer has been informed of the failure. The failure mileage was approximately 500.

NHTSA ODI 11448166

Purchased a new 2022 SUV Tucson on 5/22/21. While driving on a busy street 6/7/21 during work traffic the vehicle just cut off without warning. With horns blaring I managed to coast to the right blocking traffic leaving one lane open for moving traffic. Vehicle after a couple of tries would start but would not move when gear was placed in Drive or Reverse. Hyundai Roadside Assistance notified vehicle towed to closest Hyundai Dealership. This was dangerous vehicles were almost running into the back of my SUV while abruptly stopping. I exited the vehicle while waiting for the tow truck in fear of vehicle being hit placing myself and others at risk of an accident. Informed by Asst. Service Manager at Hyundai Dealership that no one was trained to work on the 2022 TUCSONs at the Dealership. As a Public Safety measure at least some employees at each dealership should be trained to work on all newly released vehicles before they are placed on the market. Notified on June 15, 2021 that the vehicle has a limp mode/ limp node problem. June 16, 2021 I was informed by Hyundai dealership that the 22 TUCSON has a mechanical defect, transmission fluid was leaking which now the Transmission needs to be replaced. The newly purchased vehicle currently has only around 370 miles on it. I thought vehicles go through an inspection before leaving factory and after they reach the dealership before being sold. This I consider to be another safety issue anything can happen during transport. A repurchase/buyback from Hyundai wasn't approved. The vehicle is available for inspection upon request. Vehicle is ready and will be picked up from the dealership requesting an invoice of the repair work completed for viewing. This vehicle could have caused a catastrophic deadly occurrence

NHTSA ODI 11424945

i bought this 2022 tucson from pohanka hyundai in capitol heights MD , after less than a month i started feeling harsh shifting in the transmission i looked underneath the vehicle and noticed immediately a red oil dripping from the transmission i took it back to the dealership and they told me you can drive it until we order a new transmission from hyundai !!! ignoring any safety concern i have , i refused to drive it like that and asked for a replacement for the car and after tons of fighting they agreed to give me a new car , i am reporting this incident to get you familiar with that kind of cars because maybe bunch of tucsons have the same issue and i am the only one detect it

NHTSA ODI 11421833