What 364 owners told NHTSA about the 2022 Hyundai Tucson Fuel Cell

repeat unusual noise related to the transmission when making a right turn in warmer weather at slow speed

NHTSA ODI 11595871

We fist noticed a problem with the car having a hard time accelerating and a hard shift at 25-35 mph back at the end of November. We then got a check engine light that came on that said P013A00 Powertrain. We brought it to the dealership the first week of December and were told that the transmission just needed an update. Upon taking the car home it was better for about a week then the issue came back sporadically. Then on March 20th my wife was driving the car and it would not accelerate past 35 mph while getting onto the interstate. Cars were going by her at 70+MPH as she sat there helplessly pressing the accelerator. Eventually she got the car up to 50 mph but it would not go any faster. We brought it into the dealership that day and once again they said the transmission needed an update. I then contacted Hyundai corporate and submitted a complaint and they started a case for the issue. After the second time at the dealership the car was ok for a week and then started with the same issues. After taking it to several other dealerships they all tell me that it’s a transmission issue that they don’t know how to fix but they change what they say once Hyundai corporate talks with them. Presently the car will have very high RPM and jump forward almost colliding with cars in front. It will also not accelerate such as the peddle is on the floor and the RPMs are high but the car will barely move until it shifts gears and jumps forward.

NHTSA ODI 11585828

Transmission wouldn’t shift. Tried to accelerate from stopping at a stop sign and car wouldnt get up to speeds. Car shuttered when it tried to. The auto shut off light turned orange. No codes or check engine light came on. Shut car off and turned on and problem went away. Nobody has inspected it as it has not reproduced the problem. Several online forums state that I am not the only one to have this issue. Luckily this didnt happen on the highway otherwise that would have been very dangerous trying to merge on a highway.

NHTSA ODI 11577899

First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.

NHTSA ODI 11575832

New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11573949

This is the third time I had issues with my 2022 Hyundai Tucson losing power, being unable to accelerate, and/or completely losing power and stopping. I already created an NHSTA report/complaint when the first incident occurred 11 months ago (NHTSA ID Number: 11507213). Since then, the issue occurred twice (has 33,000 miles & always maintained). I am a professional female in [XXX] . The 2nd time was at night [XXX]; I was on my way to a program for work, car decelerated. I could navigate, with great distress and frustration to a side street where the car shut off completely. I contacted my husband, my supervisor (who delayed the program start for a few minutes, then began without me), Hyundai Blue Link and AAA. My supervisor sent someone to pick me up so I could be present at the program and make my presentation. A colleague returned me to my failed vehicle. I called AAA for an update on the tow, which I was told would not be for another several hours after midnight. My colleague drove me home (16.5 miles one way: my husband was even further away) as I would have again been alone in my vehicle at night (without heat). This third time (Jan 2024), I used the climate start for at least 12 minutes before driving. The car never gained acceleration above 19 mph, occurring immediately. I thought it was just a cold engine that would dissipate as I drove, but it didn't. Since I could not get the engine to accelerate, I could not get heat. It was as though the engine was draining all the functions of the vehicle. There were no cars in front of me, but several drivers behind me were very angry; amazingly, no accident occurred. Finally drove to dealer, called Uber, and was late to work again! Purchased my Tucson after engine issues with my Hyundai Sante Fe. Both purchased new with many extended warranties, assuming I'd have a safe and reliable vehicle. Car still at dealer (10 days). Is Hyundai ignoring safety and significant hazards over sales and profits? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11568825

While driving uphill, the car lost power, beginning to spurt and stalling. Then the car was not able to accelerate while car kept spurting and stopping. It was a dangerous situation as this happened while we were driving, in the middle of the road, while going uphill. Thankfully it was at night and there were no cars behind us but if there was we would have clashed into it. Towed the vehicle to the dealership and was informed that the same year TUCSON came in the night before with similar problems. It appears that there is a pattern to this safety concern. Please take action before someone gets hurt. Car shutting off like this while driving poses safety concerns for drivers and all the people around it. Even with fix, I don't feel safe driving unless I see actions taken by Hyundai to solve this apparent issue with powertrain/engine.

NHTSA ODI 11561088

The contact owns a 2022 Hyundai Tucson. The contact stated while driving 40-50 MPH, the transmission was shifting hard, and was upshifting and downshifting independently. There was no warning light illuminated. The contact stated that the failure had recurred several times while driving. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. Additionally, the manufacturer sent a field technician out who could not duplicate the failure. The manufacturer then informed the contact that the vehicle was not experiencing a failure. The contact also stated that while driving 50 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system engaged while there was no vehicles or objects nearby. The contact depressed the brake pedal to reset the vehicle, then depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The contact stated that he was driving with the Adaptive Cruise Control mode engaged. The contact stated that while changing lanes, the vehicle failed to accelerate as needed. The contact stated that he disengaged the Adaptive Cruise Control and depressed the accelerator pedal to drive at highway speeds. The contact stated that the failure recurred on another occasion, then the vehicle independently accelerated to 80 MPH temporarily. The contact stated that while driving uphill and depressing the accelerator pedal, the vehicle failed to respond and decelerated. The contact was able to continue driving. The vehicle was not repaired. The failure mileage was approximately 670. The VIN was unavailable.

NHTSA ODI 11558624

Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.

NHTSA ODI 11552762

On 10/17/23 I was driving about 55 MPH up a hill when the vehicle began to decelerate rapidly and would not accelerate. The vehicle was shaking and jerking and would not go over 34 MPH. I was fortunately in the right lane and was able to make a right turn into a long merge lane. I turned off the car and tried to start again, and it began shaking uncontrollably while making a strangled noise. I pressed on the gas and smoke began to exit the exhaust. I turned the vehicle off again. I waited about another 5 minutes to try to start the vehicle and was met with the same scenario as above. This time, all the lights on the dashboard turned on; car battery, engine, oil, etc. The brake pedal was also locked up, unable to depress to put the car in neutral. Had the car towed to the dealership and the service advisor indicated it was most likely the fuel injector. He started the vehicle and the same strangled sound and shaking started. The cabin quickly filled with the smell of gasoline. The service advisor stated that it would take maybe a week or more before the vehicle could even be seen as all service centers in the area were understaffed and backed up. No rental/loaner car is allowed to be issued until the car is diagnosed by the technicians. Earlier in the day, the Bluelink app was not functional to remotely start the vehicle. Attempted to remote start the vehicle from two devices, no success. Called Bluelink and the rep had me delete and redownload the app, reset the system in the car by pressing the small reset button, and even tried to send a remote start request from her end and was unsuccessful. She stated a ticket for further assistance is needed. On 10/19/23, the Bluelink app notified me of an issue in the car: DTC P030200 POWERTRAIN. I have read other reports of this occurring in this vehicle. Huge safety issue, especially when on highways. Still waiting on Hyundai to service the call. I hope all fuel injectors are replaced instead of one.

NHTSA ODI 11551050

While driving the check engine light comes on and the car loses power and starts running very ruff and almost stalls at times. This is the second time this has happen in 3 months, last time they replaced a fuel injector. I look up the problem and it seams to be common problem with the 2022 Hyundai Tucson.

NHTSA ODI 11546812

July.2023: Check Engine Light On ; It came as we were driving on the highway. Acceleration was sluggish due to this issue. Error code indicated that 1 of the 4 engine had issues. Escalated the issue to Hyundai Customer Service. Issue was resolved during first week of Aug.2023. Sept.2023 We were driving on the highway and Check Engine Light came once again. It was late at night. The acceleration was sluggish and managed to drive to a nearby hotel. Contacted Hyundai Customer Service. 2 out of 4 cylinder had issues (replace rotor, wiring etc.,). Dropped the car in a Hyundai dealership (Urbana, IL). Rented a rental car to drive back to MI. Given the recurring cylinder issue, Hyundai Customer Service is NOT willing to accept the issue with Engine. 2 out of 4 cylinders had issue. Remaining 2 cylinders may have similar issue. Given the issue, quality of 2022 Hyundai Tucson Engine design and build quality is a MAJOR issue and RISK for customers. Should you be driving in a freeway, acceleration will be sluggish and can cause major accidents.

NHTSA ODI 11545099

System failure: Powertrain/transmission. Safety: Driver is stranded without vehicle four hours from home. Driver and passenger could have been rear-ended when vehicle stalled and slowed. Confirmed and Inspected: Vehicle was towed at Hyundai's expense to local dealership but cannot be examined for 9 days. Warning: Engine light came on and vehicle was immediately parked. Symptoms: The 2022 Hyundai Tucson was purchased new on April 14, 2022, and has only 13,800 miles on it. Early in September 2023 when accelerating, the tachometer went way too high; and the vehicle stalled like it was in neutral. Four times on September 15, 2023, at 60 MPH, the vehicle jerked like it was going over rough pavement and fish tailed in the rear end. On September 16, 2023, at 60 MPH, the vehicle again acted like it was on rough pavement. When slowed for in-town traffic a few minutes later, the vehicle began jerking and shuddering constantly at around 30 MPH and would go no faster. The vehicle was barely able to go up a small incline, and the engine light came on. The vehicle was parked immediately. Today, September 18, 2023, Hyundai Customer Care towed the vehicle, at its expense, to the closest Hyundai dealer four hours away from where the driver lives. The local dealership cannot look at the vehicle until September 25, 2023, at 2:30 PM. The dealership where the vehicle was purchased refused to tow the vehicle at its expense and would only say "We can't do anything until we look at it." The dealer stated the vehicle has a misfiring cylinder caused by a No. 4 fuel injector. The fuel injector has been ordered, but the vehicle is still at the dealership.

NHTSA ODI 11545291

When I’m at a dead stop, and start to drive off, there is a jerking at around 13 miles per hour. I believe it is when it is shifting from first into second gear. It happens often, but not all the time. This happened when I first bought my car, and I was told that the car has to get to know me. I thought this was true, because it seemed to have stopped at some point for a while. Now it is doing it again, but more dramatically. The jerking is very obvious. Also there have been about 5 times when the car revs by itself when I am in the 40’s. I am not pressing heaving on the gas, I am just driving, and it sounds like it slipped out of gear for a second and the car is revving, and then it just goes back to normal.

NHTSA ODI 11544005

The affected part is the engine and/or power train, the engine light constantly stays on. The acceleration decreases and unable to drive over 40 mph. These parts were inspected by two different car mechanics at Hyundai Car dealerships, Alexandria, VA (April May 2023) and Waldorf, MD, (June -July 2023) which they say was the gas cap. After getting a diagnostic the reading was P0 301. On August 22,2023 at 9:30am took the car to mechanical service at Hyundai In Waldorf, MD they concluded it was the gas cap, again, today the engine is on again.

NHTSA ODI 11540267

Constantly having warning lights on, car jerking into other lanes, emergency braking randomly, brakes went to the floor and car propelled through an intersection

NHTSA ODI 11539537

Car intermittently will loose power (shortly after commencement of driving). This will remedy itself by shutting off engine and restarting. This has happened 4 or 5 times within the fist 3,000 miles. This is a vehicle and traffic SAFETY issue that could cause lives!

NHTSA ODI 11539508

This Tucson Limited has 3500 miles on it from purchase last September - 2022. Less than 1/2 mile from home and accelerating to about 35mph the engine lost power where speed reduced to about 20mph, acted like air intake was being choked. Did not see any caution lights on the dash. I coasted for 30 feet - luckily the street had no traffic - and the engine began to operate normally. I continued traveling about 2 miles and it happened again but briefly - still on town roads, continued driving and it happened once again climbing a hill. Made it part way up and power came back. Continued driving to destination another 2 miles, parked the car for about 45 minutes, came back, car started normally, drove home without incident. If this occurred on a busy road or highway I'm sure the trip would have ended in an accident. I believe this is a dangerous fault. Car is in for service now and they say the ECU was updated. Hope that corrected the problem as my wife refuses to drive it without some confidence level improvement.

NHTSA ODI 11537705

-There are 3 problems. The 1st and most dangerous, is a combo of the engine, transmission, and fuel system. The 2nd is malfunctioning sensors. The 3rd is water leaking in under my glove box onto the floor mat. The car upon 3 different occasions has stopped accelerating in the middle of traffic. 1st: the car would not go past 30mph and it stuttered/ shook. I parked and turned the car off, but 5 minutes later it reset and ran "normal". The 2nd time in Dec 2022, I was on Annapolis Rd.(Maryland) at about 10pm while alone. It would not accelerate past 35mph, the check engine light came on, and the engine/transmission started shaking and stuttering. I was almost rear ended so I pulled over. The next day when I called the dealership, the car had once again reset itself. The dealer brushed me off, said the cars are so computerized that if they couldn't replicate it they couldn't fix it and said they were backed up on appointments. The 3rd time, the car stopped accelerating on the beltway as I was taking my exit home, almost got rear ended, as I was pulling off the exit and trying to pull over the car started producing white smoke and the smell of gas, the engine control system (1st time of these 3 instances) alerted to shut the car down. The gear shift would not work properly while trying to shut it off. It massively leaked gas out of the vehicle and into the oil/ oil filter. While broken down, multiple cars almost ran into it as it had shut down after a major intersection. The car almost exploded/ caught fire. It was towed to an autobody shop to be inspected as I did not trust the dealership. No repairs were made. Only an oil change and new oil filter. There was a random misfire code. But ran normally once reset. There was no damage that he inspected and called it a Lemon. The dealer has the car, and has yet to diagnose it or give me a loaner. All regular maintenance performed and all system checks have come back normal up to this point.

NHTSA ODI 11537793

My pregnant wife’s 2022 Hyundai Tucson lost engine power while on the interstate with our 16 month toddler in the car. Luckily she was able to get off the interstate and into a safe parking lot. The car only has 23000 miles and has been kept up with Hyundai’s scheduled maintenance from their dealership. The engine is knocking and experiencing rough idle. Once I arrived I was able to read that there was an engine cylinder 2 misfire. About an hour later the “MyHyundai” app sent the same error codes. It took the tow truck driver 15 minutes to go 10 feet to the flat bed as the car would turn its self off. Incredibly dangerous for a car less than two years old. I hate that I might’ve gotten my wife and son such a dangerous vehicle.

NHTSA ODI 11529682

While driving on the freeway, suddenly lost power while driving 60 mph and was unable to accelerate. Almost avoided an accident, while trying to merge to the shoulder of the road, while the car just puttering. While on the shoulder, the check engine light came on. Unable to drive and had to get towed.

NHTSA ODI 11520333

Sudden loss of power and speed on freeway traveling at 75 mph almost caused a rear end collision by tailgating semi. Pulled over onto shoulder with engine shaking and bucking and luckily limped off nearby exit. Engine control system error popped up. Engine would barely start and stall quickly and eventually would not restart at all. This is the cars second sudden power loss and engine problem at speed since. Not acceptable for a brand new car.

NHTSA ODI 11518572

First occurrence was on 6JAN23 when the vehicle was being driven and it suddenly and quickly reduced speed to under 30mph. Vehicle then continued to go up in RPMS to nearly 4,000 but the car felt like the transmission was not engaged and driving in neutral then would engage and disengage, causing fluctuations in speed, but never above 30-35 mph. This continued to happen until we could pull over safely and turn off the vehicle and restart. No engine light or warnings illuminated. Vehicle was taken to the dealer for diagnostic and nothing was found. Second occurrence was 01ARP23, with exactly the same results. In doing some research I have found several other complaints with this issue. This is a serious accident waiting to happen.

NHTSA ODI 11514988

2022 2.5L HTRAC Tucson (Current Mileage: 27,088) This issue became notably clear roughly around the 12,000-to-15,000-mile mark on the vehicle. It's also worth mentioning that since month one of ownership, the vehicle has displayed some unnatural characteristics. Under hard throttle the engine created a tone that was very much discomforting and not confidence inspiring. It was abundantly clear the engine struggles to move this heavy AWD vehicle. The vehicle is so aggressive when it comes to shifting up to the next gear, I find myself doing 38-40 mph and the vehicle would be in 8th gear. When I would try to accelerate naturally the vehicle growls and vibrates and makes crunchy sounds as it struggles to accelerate against 8th gear. It's gotten so loud it can be heard over the AC and low volume radio. It's across the board as well, this issue occurs at highway speeds down to neighborhood driving. It will wholistically shift into too high of a gear whenever its possible, and the only way to prevent this experience is to manually shift the vehicle. This demonstrates that the driver is smarter in shifting requirements over the TCU. Furthermore, the gas milage for the first 12-to-15,000 miles failed to meet the specified expectations, additionally, the computer is aggressive in its calculations for the achieved MPG, and hand calculations tend to show they are off by 2 to 3 mpg consistently. I took the opportunity to change the oil in the vehicle early (1,500 miles) knowing that break in periods could have small metal build up as components seat and find their mark etc. To my Suprise, I was met with a substantial (in my opinion) amount of rolled metal material and metallic material in the oil. I took pictures and videos and decided to continue to change the oil every 2,000 miles to document changes. Currently the vehicles last oil change was at 25,000 miles and there is still a concerning amount of metallic material and occasionally rolled pieces of metal during oil changes.

NHTSA ODI 11510947

I was driving on the highway with my ACC (Adaptive Cruise Control) and Lane Keeping Assistance on. Suddenly, I heard a loud noise from the engine. My vehicle was slowing down and was not able to accelerate. As I was pulling my vehicle on the side of the road, I saw oil warning light and check engine light on at the dashboard.

NHTSA ODI 11510839