What 121 owners told NHTSA about the 2022 Ford Edge

When in drive , going in to park, as soon as you turn dial, it jumps to park, so no neutral or reverse capability. And pops a code of Shift system fault.

NHTSA ODI 11749315

They did an update and my back up camera stoped working

NHTSA ODI 11747040

The contact owns a 2022 Ford Edge. The contact stated that while trying to accelerate vehicle, vehicle was hesitating or would hold without accelerating. The contact stated there was no warning lights illuminated. The contact stated that dealer was aware of failure and diagnosed it as a transmission torque converter failure. The manufacturer was not aware of failure. The failure mileage was unknown.

NHTSA ODI 11746146

The vehicle experiences a noticeable shaking, shuddering, or vibration during acceleration. The condition is most noticeable when applying throttle and attempting to accelerate from lower speeds. The vibration diminishes or disappears once the vehicle reaches higher speeds. The issue occurs while driving under load and may be accompanied by slight fluctuations in engine RPM. The condition can affect vehicle drivability and driver confidence when accelerating into traffic or merging onto roadways. Known issues with the transmission and torque converter exists with the edge line of cars from Ford.

NHTSA ODI 11745420

The contact owns a 2022 Ford Edge. The contact stated that while driving at various speeds, the front passenger’s side seat belt retracted and failed to loosen. The passenger was unable to move. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

NHTSA ODI 11744478

My 2022 Ford Edge (approximately 97,000 miles) experiences a persistent shuddering condition that is most noticeable at speeds below 60 mph. The shudder can be felt through the vehicle and is sometimes perceived as an engine misfire. There are no warning lights or diagnostic trouble codes (DTCs) present. This condition matches exactly the symptoms described in Ford Technical Service Bulletin 25-2154 (Torque Converter Shudder, issued May 5, 2025), which applies to 2019-2022 Ford Edge vehicles equipped with the 8F35 transmission built on or before June 30, 2022. Ford has also issued Customer Satisfaction Program 25L02 related to the Transmission Control Assembly on this same platform. Despite Ford formally acknowledging this issue through both a TSB and a CSP, no repair has been offered to me at no cost, and my vehicle remains unrepaired. I am concerned that Ford's response has been inadequate given the known nature of this defect. I am submitting this complaint to create an official record and to request that NHTSA investigate whether a safety recall is warranted for this known transmission issue affecting 2019-2022 Ford Edge vehicles.

NHTSA ODI 11744211

The entire passenger side panel flew off into traffic while driving. It was an entire disaster and I've never seen anything like this before. We're told by the dealerships this has happened before by several vehicles.

NHTSA ODI 11742604

On Wednesday May 13th the car started acting a little jerky whence putting car in reverse like normal. There was a thunk sound. But it still shifted. We then drove the car about 10 miles. Then later in the day attempted to drive home. It’s was over-roving while driving. Acting erratic. We pulled into a tire place to see if something was stuck underneath. The check engine light was on and there was an error message saying broken parking brake? They said to have it towed to a Transmission Specilist. To our horror. They are saying it needs a new transmission! A 4 yr old car? This is not normal. It worked fine until now. It would not move out of second or third gear. It nearly crashed.

NHTSA ODI 11738624

I am reporting an ongoing and concerning issue with my 2022 Ford Edge. My vehicle has begun hesitating when pressing the accelerator and jerking or skipping, mainly when going from cruising/coasting to accelerating. Some days the issue is worse than others, but it has progressively made the vehicle feel unsafe to drive. At times, it feels as though the vehicle may break down while driving on the interstate in heavy city traffic with my child. After researching this issue, I have found that many other 2022 Ford Edge owners are experiencing the same symptoms, with the torque converter frequently identified as the cause. We had it scanned for codes even though nothing was showing up on the dashboard, and a code of U2107-68 came up, which doesn't make sense. This appears to be a widespread and recurring problem rather than an isolated incident. This behavior is not normal and raises serious concerns regarding drivability, safety, and long-term damage to the transmission. Given how common this issue appears to be among 2022 Ford Edge vehicles, I strongly believe this warrants further investigation and the establishment of a recall. Owners should not be financially responsible for a known and recurring manufacturing defect. I am requesting that Ford address this issue promptly and take responsibility for repairs associated with this problem. My family appreciates your review.

NHTSA ODI 11736811

Ford failed to provide me with timely updates regarding recall campaign 26S09 as required by law. They said a remedy would be available by 27 April 2026. That date has now passed and there is still no remedy nor any updates about when a remedy would be available.

NHTSA ODI 11735451

Antifreeze intrusion into motor. I was driving on the interstate going 77mph cruise control set. Lost power dropped to 65mph without warning. RPM shot up to 4500. Trouble accelerating. Limped the car home, took to have looked at. Was told need new engine do antifreeze in combustion chamber.

NHTSA ODI 11735315

The transmission failed, yes it’s available for inspection. The car stopped while I was driving putting my life at risk to get into a crash with other vehicles. Yes it’s been confirmed by an independent auto shop. It has not been inspected by manufacturer, police or insurance. Insurance says it’s not covered so they didn’t give it the time of day to inspect. No warnings that I knew of.

NHTSA ODI 11734689

100,000 miles in, the torque converter has begun to fail.

NHTSA ODI 11734231

The contact owns a 2022 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently failed, turning on and off, and failing to function as intended. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 36,000.

NHTSA ODI 11734387

Headlights don’t always align properly,

NHTSA ODI 11734390

Vehiculo defectuoso así me lo vendió el dealer epic chevrolet de sacramento se apaga el solo se ahoga el motor etc

NHTSA ODI 11733699

The wireless pad charger overheats your phone and is a know problem and I dont understand why there isn't a fix yet there are thousands of complaints online about this issue

NHTSA ODI 11731785

The transmission on my 2022 Ford Edge is experiencing premature failure at approximately 81,000 miles. The vehicle exhibits repeated harsh jerking during acceleration, most notably at approximately 15–20 mph and occasionally around 40 mph. Additionally, the vehicle has experienced intermittent failure to engage in reverse. When reverse does engage, it sometimes does so with a sudden and forceful jerk. These issues create a safety concern due to unpredictable vehicle behavior, especially in low-speed traffic, parking situations, and when reversing. The hesitation and harsh engagement could increase the risk of a crash or injury. The vehicle now requires a full transmission replacement.

NHTSA ODI 11731903

The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera failed to display a clear image. The contact resides in a hot climate, and the center digital screen failed to allow access to the air conditioner settings. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

NHTSA ODI 11731346

The contact owns a 2022 Ford Edge. The contact stated that while driving 25 MPH, the accelerator pedal was depressed, and the vehicle shuddered. There was an abnormal thud coming from the engine compartment. There was no warning light illuminated. The contact stated that the RPM was fluctuating and the engine revved while the accelerator pedal was depressed. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the torque converter and the transmission needed to be replaced. The contact stated that the dealer advised that the failure was a known failure and that there was a Technical Service Bulletin Number: 25-2154 that detailed the repair. The contact was advised by the dealer that a full transmission replacement was denied by the manufacturer, and that only the torque converter was replaced. The vehicle was partially repaired. The contact stated that the vehicle started shuddering and shaking while the accelerator pedal was depressed. The manufacturer was informed of the failure. The failure mileage was approximately 64,500.

NHTSA ODI 11731031

The contact owns a 2022 Ford Edge. The contact received notification of NHTSA Campaign Number: 26V124000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11730032

2022 Ford Edge Gear selector goes in drive and does not move, lamp says shift system malfunction.

NHTSA ODI 11728617

The contact owns a 2022 Ford Edge. The contact stated that while in Reverse(R), the rearview camera mainly displayed an image of the license plate located in the rear of the vehicle. The contact stated that the failure started occurring some time after purchasing the vehicle brand new. The vehicle was taken to the dealer, where it remained for 4-5 weeks for repairs. The dealer informed the contact that the vehicle was repaired; however, the failure persisted, causing the vehicle to hit the rear passenger's side door of another parked and unoccupied vehicle. The contact stated that, prior to the crash, the rearview camera failed to make a beeping sound to alert that there was a vehicle in the near proximity of the vehicle. The contact's vehicle sustained rear bumper damage and unknown panel damage. The other vehicle sustained dents. The air bags did not deploy. There were no injury sustained. No police report was filed. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 18,000.

NHTSA ODI 11724583

The contact owns a 2022 Ford Escape. The contact stated that while entering an onramp at 40 MPH, the vehicle in front of her vehicle came to an abrupt stop, and the contact crashed into the vehicle. The contact stated that only the front driver side knee air bags deployed upon impact. The contact was taken to the hospital by ambulance and was treated for pain in her chest as well as an injury to her left carotid artery. Due to the severity of her injury, the contact was transported to another hospital, where several tests, including a CT scan, EKG, ultrasound, and X-rays, were performed. The contact remained in the hospital overnight and was given medication for her injuries. A police report was filed. The other driver did not sustain any injuries. The vehicle was towed to the contact's home, where an insurance adjuster inspected the vehicle. Neither the dealer nor the manufacturer had yet been notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 63,000.

NHTSA ODI 11724039

This car I bought a year ago from the dealership has stalled out numerous times. It has been to the dealership multiple times to be fixed. The battery has been replaced along with the fuel pump twice. The car has been to the dealership several times. They can not seem to figure out the problem. I am not sure what to do. But this is becoming a hazard on the road.

NHTSA ODI 11722872