May 18, 2026Transmission & drivetrainElectrical systemSpeed control
On Wednesday May 13th the car started acting a little jerky whence putting car in reverse like normal. There was a thunk sound. But it still shifted. We then drove the car about 10 miles. Then later in the day attempted to drive home. It’s was over-roving while driving. Acting erratic. We pulled into a tire place to see if something was stuck underneath. The check engine light was on and there was an error message saying broken parking brake? They said to have it towed to a Transmission Specilist. To our horror. They are saying it needs a new transmission! A 4 yr old car? This is not normal. It worked fine until now. It would not move out of second or third gear. It nearly crashed.
NHTSA ODI 11738624
Jun 7, 2025Speed controlEngine
While driving at a slower speed between 20-40 mph the car will have a power surge as my mechanic called it. The RPMS constantly bounce while driving. It is hesitant to accelerate and is riding rough at a low speed. This is a risk while speeding up in traffic or merging onto the interstate the car is hesitant and can’t keep up with traffic which could cause a bad wreck. I had my vehicle at my local mechanic yesterday. It goes to my local ford dealer for inspection next week and they also told me they’ve had multiple reports of this issues from people. I have no lights on, on my dash and my local mechanic checked all my fuses and they were all good. He hooked a code reader up and there were no codes that showed up. This issue started last week on my vehicle.
NHTSA ODI 11665503
Oct 3, 2023Speed controlBrakesEngine
While braking for a red light the car jerked sporadically as it slowed with normal braking applied but the brakes delayed while vehicle jerked and lunged forward. Vehicle lunged forward into the intersection even further past the red light while brake was compressed aggressively, lunged forward 2-3 feet. Then engine died after it lunged forward. Took 2 attempts to restart car and had to rev the engine to move from blocking intersection.
NHTSA ODI 11547904
Nov 9, 2022Speed controlBrakes
I'm getting warning lights on the dash that indicated that ABS, traction control, cruise control and collision mitigation are inoperable. The dealership service dept. had the vehicle for over 2 weeks trying to diagnose the problem in conjunction with Ford engineers. they finally determined the the issue was a bad ABS module. They then informed me that the needed parts were not available and it might take 2weeks, 2months or longer to get. This condition has existed since the day the car was delivered. As of now, the car has about 600 miles on it. We're reluctant to drive the car because we feel the vehicle is unsafe, particularly in winter road conditions. We are at a loss as to how to proceed and are hoping you cab help us resolve this problem. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11492949