What 14 owners told NHTSA about the 2022 Cadillac XT6

My Cadillac has experienced a history of repeated mechanical/electrical issues and has spent extended periods of time out of service at the dealership for repairs. On today’s date, while driving at normal roadway speed, the vehicle suddenly lost all power without warning, creating a dangerous safety situation. The vehicle became extremely difficult to control and lost normal drivability functions while in traffic. I was fortunately able to safely maneuver the vehicle to a stop without a collision or injury. Due to the complete loss of power and unsafe operating condition, the vehicle had to be towed. I will get it to the dealership when they open again for business on Monday. Given the repeated repair history and this most recent dangerous failure while driving, I no longer believe the vehicle is safe or reliable to operate. I am requesting investigation of this safety-related defect and have initiated a formal buyback review request with General Motors/Cadillac.

NHTSA ODI 11736690

dash board panel buckels in the heat of california part 84900142 & 84900137

NHTSA ODI 11699873

The thermostat sensor is defaulty. While driving all of the dashboard component lights flash on and off and the vehicle loses power while driving. Called the dealership and the technician knew exactly what it was because he said this is a known issue and when I got the vehicle to the dealership they didn't need to do a diagnostic, they knew exactly what it was. A recall should have happened to avoid this.

NHTSA ODI 11697515

See attached document for complaint

NHTSA ODI 11647591

I purchased the new 2022 Cadillac XT6 in June 2022. The first week I owned the vehicle, I was driving and I lost power and the vehicle came to a stop. The mileage on the vehicle was 134 miles. The Cadillac dealer indicated there was a failure in the engine and power train that caused the engine to lock up. The dealer/GM replaced the engine in the new car with 134 miles on the vehicle. Attached is the service report from the Cadillac dealer that replaced the engine

NHTSA ODI 11637659

The vehicle's battery is discharged causing the vehicle to be unable to start. After using the jump start to start the vehicle and driving for a period of time, the vehicle's brakes failed on the highway. And many fault lights popped up.

NHTSA ODI 11618684

The contact owns a 2022 Cadillac XT6. That contact stated that while driving approximately 60 MPH, another vehicle suddenly came in front of the vehicle and depressed the brake pedal, and the braking assist failed to activate. The contact immediately depressed the brake pedal to stop the vehicle. The vehicle came to a stop and avoided a crash. The vehicle had not been taken to the dealer. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to be diagnosed or repaired. The manufacturer had not been made aware of the failure. The failure mileage was 12,370.

NHTSA ODI 11605666

P2BB3The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption. If the check engine light is flashing, a misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Please reduce vehicle speed, avoid hard accelerations, avoid steep uphill grades, and reduce any cargo loads such as a trailer.

NHTSA ODI 11560441

The contact owns a 2022 Cadillac XT6. The contact stated while reversing out of a parking spot, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel pump module to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.

NHTSA ODI 11540775

The contact owns a 2022 Cadillac XT6. The contact stated while her husband was driving approximately 30 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. Law Enforcement was notified of the failure and arrived to aid the driver. The vehicle was shifted into neutral and pushed to the side of the roadway. The vehicle was then towed to the dealer to be diagnosed. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact was informed that the part was on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.

NHTSA ODI 11511541

The vehicle was driven into low water and the belief is tha vehicles near this vehicle created a wake which caused the engine to die. The dealer that has the vehicle advised that another vehicle same make and model need an engine replaced. For both vehicles there was no water intrustion into the passanger compartment. The water did not even come up to doors. The engine is being replaced.

NHTSA ODI 11492543

I was driving south on I75 approximately one mile north of the University Exit at 2:30 PM at approximately 70 MPH when I heard a very loud bang (almost like a gunshot). I quickly surveyed the vehicle (and noted there were no other vehicles around me) while keeping it under control when I heard a second loud Bang, it was about 1-2 seconds after the first Bang. I heard a loud rushing noise after the second bang, that's when I suspected a shattered Sunroof. I exited I75 at University and inspected the damage. The Sunroof was shattered. It was fortunate that I had the sunscreen closed when the Sunroof shattered otherwise, I would have been showered with flying glass and/or lost control of the vehicle. I filed a Warranty Claim with Cadillac which was rejected a week later. I covered the cost of repair via my vehicle insurance using Crestview Cadillac to do the repair work

NHTSA ODI 11492596

The contact owns a 2022 Cadillac XT6. The contact stated that while parking in a parking space with her great nephew in a booster seat on the rear passenger seat, she depressed the brake pedal and shifted into park. However, upon releasing the brake pedal, the vehicle accelerated unintendedly, hit a pole, and crashed into an unoccupied vehicle located on the other side of the pole. The contact stated that upon depressing the brake pedal and shifting into reverse, the vehicle accelerated unintendedly and crashed into an unoccupied vehicle parked behind her vehicle. The air bags did not deploy. The contact and her great-nephew were transported to her residence with the assistance of police patrol. The contact later sought medical assistance and was informed that she had sustained muscle spams from the upper body to the chin and headaches. The contact's great-nephew did not sustain any injuries. A police report was filed. The dealer was notified of the failure. The vehicle was towed to the dealer's autobody repair shop, Les Stanford Body Shop (24825 Trowbridge St, Dearborn, MI 48124). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 5,829.

NHTSA ODI 11489768

Side view mirrors do not open when you start driving the car. They can only be manually opened by a small button on the door which is hard to find. It is easy to start driving the car with no side view mirrors and not realize you have no mirrors until they are needed.

NHTSA ODI 11489149