Home · 2021 Tesla Model S Bev · Complaints

What 175 owners told NHTSA about the 2021 Tesla Model S Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (175)Crash / fire / injury (15)Driver assistance (47)Steering (29)Electrical system (25)Suspension (16)Brakes (15)Speed control (14)Body & structure (9)Lane Departure (9)Tires (9)Wheels (9)

Newest first · 175 complaints · page 3 of 7

Oct 24, 2023SuspensionWheels

The 2021 and beyond Tesla Model S comes installed with camber arms that cause the wheel to be tilted in and thus wears the tire on the inside to the point of wearing out within 6 months. This is a flaw in the building and pertains to all the model S's 2021 and greater. This is a safety issue and is not addressed by Tesla. I think Tesla should be forced to provide a recall for this.

NHTSA ODI 11551552

Oct 23, 2023Wheels

The OEM 21 inch wheel cracked which resulted in a flattening tire.

NHTSA ODI 11551459

Sep 18, 2023AirbagsSeat beltsBody & structure

I have had my Tesla to their shop FOUR times to try to fix a safety airbag issue in the drivers side which they have had my car for weeks and weeks on end, only for me to get it back with the same issue after only a few days of repair! I asked them for a refund and other things and they have done nothing! They still make me pay full price for my lease even though they have had my car in their shop more than I have driving it.

NHTSA ODI 11545272

Sep 1, 2023Tires

Tire tread delaminated from the body of the tire, leading to loss of pressure and dangerous loss of vehicle control. Both rear tires had the same issue. 295 /30 R21

NHTSA ODI 11542041

Aug 30, 2023Seat belts

Rear passenger seat belt came unattached from receiver on braking. 7 year old in booster seat lunged forward

NHTSA ODI 11541775

Aug 29, 2023Steering

After backing out of a parking space and turning the steering wheel, the steering wheel locked up. I could still drive forward and reverse but had no ability to steer the car. I left the car in order to turn it off and when I returned and turned it back on, the steering unlocked. I had this happen two times today.

NHTSA ODI 11541564

Aug 29, 2023Tires

My rear driver side tire failed on the interstate and lost pressure so quickly I had to pull over immediately. Thankfully the tire remained intact enough for me to safely pull over and no one was injured. After realizing this wasn’t just a puncture, I was shocked. This is either a major defect with the tire or with Teslas installation of the tire. The inner part of the tire was shredded but the rest of the tire has significant tread left. These tires are less than 1 year old and less than 16500 miles of use. The tires offer a 30,000 mile warranty.

NHTSA ODI 11541526

Aug 25, 2023Speed controlDriver assistance

Vehicle braked without warning with cruise control engaged. Luckily there were no other vehicles near us when this phantom braking occurred.

NHTSA ODI 11540692

Aug 3, 2023

The horn is a tiny button on the steering wheel. Several times when someone inadvertently started entering my lane I couldn't find the horn fast enough to warn them so had to veer away and brake suddenly to avoid them as I couldn't warn them.

NHTSA ODI 11536291

Jul 30, 2023Driver assistance

The adaptive cruise control has had phantom braking issues from day 1 of ownership (and through every software release from Tesla as I always update when a new one is available). Most of the time it's not possible to identify exactly what triggers the event. However, on July 27th 2023 I drove from Phoenix to Sacramento via I10, I210, I5 and had 6 phantom braking events. 5 were directly correlated with passing a semi with me in the #1 lane and the semi in #2. I had the car in adaptive cruise control mode, but I maintained steering control. The car approached the semis normally, but as soon as the car was completely alongside the truck it began braking aggressively. More than just allowing regenerative braking to slow the car, the brakes were applied. This did not happen with every passed truck, maybe 1 in 10. One of the 6 phantom events could not be correlated with any clearly identifiable cause. There is no warning when the car begins decelerating so it is a surprise to the driver. Further it is an extreme hazard to following vehicles who WILL be forced to react. I have not directly reported my specific events to Tesla. For one thing they have no reasonable way to do this (online access, phone access. The number they give to report problems hits an automated phone tree where there is no option for reporting issues). Clearly Tesla is well aware of their phantom braking issues. I'm reporting this to you now in order to apply more pressure to Tesla to finally resolve this. In general, considering some of the other phantom braking episode beyond this one specific trip, I have occasionally noticed the car displays a yellow signal light on the driver's display but only while phantom braking has already begun. I believe this is case where the car believed it saw a caution sign or signal light in it's cameras and was reacting to that. There were no signal lights, but the sun was either coming in that direction or reflected off of other vehicles or buildings.

NHTSA ODI 11535327

Jul 28, 2023Electrical system

The horn is a small button in a very small area of the steering wheel. The center of the steering wheel which acts as a horn on almost all other vehicles, does not work. In the event of an emergency, and the horn needs to be activated, it is difficult to find and press the small button, and the instinct would be to press the center of the steering wheel, which would not work and the horn would not activate.

NHTSA ODI 11535138

Jul 27, 2023Driver assistance

Adaptive Cruise Control. The vehicle in this mode suddenly brakes for no apparent reason which under the right circumstances could cause a collision. Tesla Service Center looked at it but could not reproduce. This has happened many times on various dates not just once. Sometimes it happens more than once on a trip, sometimes it does not happen. This happens with no warning. Tesla knows about this problem for years but has failed to correct.

NHTSA ODI 11534764

Jul 25, 2023

I was in the middle of a turn when someone veered into my lane. I tried to honk my horn to warn the other driver, but I couldn’t find it. The button was on the other side of the steering because the yoke was turned. I couldn’t find the horn button in time to avert a collision. Fortunately I was able to steer away in time.

NHTSA ODI 11534360

Jul 22, 2023Transmission & drivetrain

Front axle half shafts have failed two times requiring replacement (on 3rd set now). During acceleration the steering wheel vibrates violently. Tesla service center diagnosed both times that front half shafts needed to be replaced. There seems to be some design or manufacturing problem - these items keep failing. The cost to fix is ~$1,650 so I delayed as long as possible until vibration became unbarable. First replacement was done under warranty, second replacement was required ~16,000 later and I was forced to pay for it. There is a Tesla service bulletin about this which I saw online.

NHTSA ODI 11533847

Jul 18, 2023Lane DepartureDriver assistance

There was a trash can on the edge of the road and my vehicle was in autopilot/FSD mode and for some reason it swerved over too close to the edge of the road. I intervened in time to avoid hitting the trash can head-on but it still struck the passenger side mirror and scraped across the passenger rear fender. The mirror got slammed into the passenger side door causing damage to the door and trim at the bottom of the passenger side window.

NHTSA ODI 11532951

Jul 18, 2023Driver assistance

Going north on New York State highway I-87, there is a bridge which results in Tesla Autopilot erroring EVERY TIME AND EVERY DAY and results in a "Full Self Driving Error" which causes Telsa car to brake along with putting on hazard lights. Issue was reported to Tesla, but they responded that it happens to everyone under this bridge so there is nothing they can do right now. The fault occurs on a busy highway at 55mph zone, and happens 100% of time going under the bridge, every single day. The bridge is wide enough that shadow results in error and car loses all understanding of what lane it is in. Today at the Tesla service center, the employees all reported the same issue as well and that there is no idea if it will be fixed. Happens only when using FSD/AP driving support; manual driving is unaffected.

NHTSA ODI 11533020

Jul 11, 2023Driver assistanceLane Departure

On 10Jul2023, approximately 1:00pm, while traveling southbound on Hwy 69, south of Toll Road 49 in Lindale, Texas, while driving in the right lane and speed set at 75mph, when all of a sudden the car activates the right blinker and - without slowing - pulls into a fairly short, dedicated right turn lane that turns into a business. At the end of the turn lane is a drainage culvert. The route of travel did NOT include a turn and the car should have been continuing straight down the highway. The car enters the turn lane and never slows from 75mph. I immediately hit the turn signal button to use the camera to get a look to my left to see if a car is there and also look over my left shoulder when there was no response (no camera) to activating the left turn signal. This all occurs as my hand is grabbing the yoke and my foot moving to the brake. I see the blue "path indicating line" wavering left and right and then lock into a right turn into the business parking lot at the end of this dedicated turn lane. Again, there is a culvert at the end of the turn lane also. As soon as I see over my shoulder that the lane to my left is clear the car attempts to make a 90 degree right turn at 75mph. At that exact moment I am able to yank the yoke left and tap the brake to disengage the Full Self Driving Beta as the car is starting the right hand turn. The rear end of the car breaks loose and slides as I get the yoke steered into the right hand lane of the highway. I allow the speed to bleed off to get the rear tires behind me and continue on. My dog has been thrown around the back of the car, my wife banged her head on the passenger side window. This whole event occurred in mere seconds.

NHTSA ODI 11531626

Jul 5, 2023Suspension

The control arm fore links of the car failed after 6000 miles

NHTSA ODI 11530541

Jun 9, 2023BrakesDriver assistance

Third time this week I have been thrown forward into the steering wheel with no cars or objects surrounding me.

NHTSA ODI 11526251

May 16, 2023Wheels

On both rear tires on the inner part of the tire the tread on Michelin 295 30zr21 is literally coming apart on both tires. Both at rear , no pot holes have been hit. rims are immaculate. Car was purchased brand new and only has 9800 miles. Almost like the tires are a used retreaded tires on a truck and the tread is literally detaching from the sidewalls. Luckily issue occurred while driving 25mph. Couldn’t imaging what would happen if driving fast. Tesla does not cover michelens issue but felt this needs to be reported. Someone will die if they blew out at higher speads. Will have bill from Tesla when tires are replaced.

NHTSA ODI 11522364

May 14, 2023BrakesDriver assistance

Another automatic phantom braking throwing us toward in the car with no objects or other cars in proximity.

NHTSA ODI 11521948

May 8, 2023Seat beltsDriver assistanceCrash

Oncoming vehicle suddenly turned in front of 2021 Tesla Model S resulting in collision at 34mph. Automatic braking did not engage, collision warning system failed to sound alert. Air bags deployed however seat belt completely spooled out causing the driver to strike the windshield and break the glass by contact with the top of the head. The vehicle was a total loss and the dealer never inspected the car.

NHTSA ODI 11520934

May 8, 2023Body & structure

Drivers door will not latch and car thinks the door is closed/latched. This allows the driver to drive away with the door unlatched. I've had to open and close the door while moving to get it to latch which is obviously unsafe. In attached picture you can see how open the door is but the car gives no indication this is the case. Tesla has confirm the issue and has tried twice to correct the issue but it has not been corrected yet. No warning lights or error messages even with the door obviously open.

NHTSA ODI 11520996

May 3, 2023Driver assistance

When using adaptive cruise control vehicle randomly applies brakes while driving at highway speeds, for no reason. Sometimes braking is severe, sometimes moderate, sometimes light. In the instances of severe or moderate braking, a real danger exists that following vehicle will be unable to stop and will collide. This happens relatively frequently, particularly on some highways. Sometimes multiple incidents occur on one drive.

NHTSA ODI 11520260

Apr 28, 2023

The tiny selection on the yoke to sound the cars horn requires me to take my eyes off the road to find it. This is unsafe. Several times I needed to sound the horn and was unable to in time. The worst instance was when I was making a U-turn in a 4-way intersection and needed to sound the horn to warn off a driver about to turn in front of me from the other direction. The yoke was inverted about 270 degrees and it was impossible to find the tiny horn symbol. There needs to be a conventional horn in the center of the yoke that can be pushed quickly without diverting eyes from the road. This has occured multiple dates that I do not specifically recall.

NHTSA ODI 11519472

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Working with the data? Download all 175 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Tesla Model S Bev verdict →