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What 2 owners told NHTSA about the 2021 Suzuki Gsx-r1000

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2)Electrical system (1)Engine (1)

Newest first · 2 complaints

Apr 14, 2024Electrical system

This problem relates to the battery which was purchased 5 months before the incident. While riding my motorcycle down the freeway I lost all power (lights, engine, instruments, everything) abruptly and unexpectedly. This nearly caused an accident. A couple hours later the bike started with full power. I decided not to ride it home and left it in a parking garage. Over the next couple days I tried to determine the failure, but it was intermittent, sometimes the bike had full electrical power and the engine started normally, other times no power. Of course I checked the battery cables first. The screws were tight, the cables were secure. I didn't suspect the battery and was checking other things like fuses, stator, and ignition switch, and so on. While riding around the garage with the seat off, and the battery exposed, the bike died again. I quickly probed the battery and found 0V. A couple of minutes later, is restored full power and the battery again read 13.1V (I took pictures). Such behavior is odd for a battery but this is a complicated, and expensive lithium battery with internal electronics. It is the ATZ-10 ReStart 360CA battery. When I called Antigravity (the manufacturer) I talked to the call center, and a manager of manufacturing. They claimed to have never heard of this. However, when I looked the battery up on Amazon reviews, other people reported the same problem for the same battery. I purchased a different battery and the problem is gone.

NHTSA ODI 11582929

Feb 4, 2022Engine

The contact owns a 2021 Suzuki GXS-R1000. The contact stated that while her husband was riding 80 MPH, the motorcycle stalled while shifting from 3rd to 4th gear. The rider was able to coast to the side of the road and noticed fluid dripping onto the exhaust. Additionally, the chain had detached from the swing arm and pierced the motor. The contact pushed the motorcycle home. The contact took the motorcycle to the dealer who was unable to determine the cause of the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

NHTSA ODI 11450461

Working with the data? Download all 2 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Suzuki Gsx-r1000 verdict →