What 270 owners told NHTSA about the 2021 Nissan Rogue Select

While driving car will not let me accelerate and it hesitates while driving kind of a jerking if trying to accelerate. The AC blows hot air the check engine light is on I only had the car for two months purchased from dealership

NHTSA ODI 11748324

I am reporting a strong gasoline odor inside my 2021 Nissan Rogue. The smell is noticeable both while driving and after the vehicle has been parked, and it is strong enough to enter the passenger cabin. This condition raises serious safety concerns because the odor may indicate a fuel system leak or another defect that could increase the risk of fire or expose occupants to harmful gasoline fumes. The smell is persistent and has not gone away. I believe this issue presents a significant safety hazard to myself, my passengers, and others on the road. I request that the NHTSA investigate this issue to determine whether it is a widespread defect affecting 2021 Nissan Rogue vehicles and whether a safety recall or other corrective action is warranted. Vehicle Information: * Year: 2021 * Make: Nissan * Model: Rogue I am submitting this complaint because I am concerned about the potential risk of fuel leakage, fire, and exposure to gasoline vapors while operating the vehicle.

NHTSA ODI 11748239

What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The fuel pump assembly failed. The component is still in the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine stalls or loses power unexpectedly while driving at highway speeds. This creates a high risk of a rear-end collision, as the vehicle becomes a stationary or slow-moving hazard in active traffic without warning. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: I have experienced the failure repeatedly. Although I contacted a Nissan dealer, they stated they could not verify or perform the repair because my VIN is not currently listed in the R21B8 recall database, despite the vehicle exhibiting the exact symptoms described in that campaign. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, it has not been officially inspected by the manufacturer yet because they claim the vehicle is not part of the current recall population. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: The symptoms include engine hesitation during acceleration, difficulty starting, and sudden stalling. These symptoms first appeared at approximately [ No warning lights or "Check Engine" messages appeared prior to the engine stalling.

NHTSA ODI 11732537

I was driving my car and my car all of a sudden dropped speed and when I pressed the gas my car started shaking and jerking.

NHTSA ODI 11724013

I am reporting a safety defect for my 2021 Nissan Rogue with approximately 140,000 miles. The vehicle has repeatedly overheated, emitted white smoke from the dipstick area and the exhaust, lost coolant, and produced no cabin heat. The engine rattles and shakes. I previously had a recall fixed at Nissan related to the ECU, but these issues persist. I’ve also had regular maintenance on the vehicle and replaced the starter as well. I believe this relates to the known engine defect in these models. I am concerned for my safety and need this addressed.

NHTSA ODI 11714910

The fuel pump and fuel level system appear to be malfunctioning. After refueling, the fuel gauge on the dashboard fluctuates continuously and does not provide a stable or accurate reading. This fluctuation continues for several minutes after pumping gas. The vehicle also struggles to start, requiring multiple attempts before turning on. On multiple occasions, the engine has shut off unexpectedly while the vehicle was in motion. This issue poses a safety risk because the vehicle can stall while driving, which increases the risk of a collision, especially in traffic or at higher speeds. The inaccurate fuel gauge also makes it difficult to determine the actual fuel level, increasing the risk of running out of fuel unexpectedly. The problem has occurred multiple times and is reproducible. The fuel pump and related components are available for inspection upon request. Dealer or independent service center confirmation is UNKNOWN at this time. Inspection by the manufacturer, police, or insurance representatives is UNKNOWN. Prior to the vehicle shutting off or struggling to start, symptoms included fluctuating fuel gauge readings immediately after refueling and continued erratic gauge behavior while driving. No warning lights are recalled at this time (UNKNOWN).

NHTSA ODI 11714462

Vehicle Safety Complaint – Fuel Leak I am reporting a serious safety issue with my vehicle. Vehicle: Nissan Rogue 2021 There is a fuel leak from underneath the fuel tank area, and a strong gasoline odor inside the cabin. The smell is noticeable while driving and when the vehicle is parked. This creates a fire and explosion hazard, and I believe the vehicle is unsafe to operate. The manufacturer/dealer informed me that the warranty has expired and refused to cover the repair. No accident occurred, but the fuel leak is ongoing and presents an immediate safety risk. I am requesting that this issue be reviewed as a potential safety defect.

NHTSA ODI 11709061

Fuel pump clip came completely loose causing horrible gas smell. Took dealership was they found that was problem & was charged $185. Searched saw there was a recall# 21V-068 for my year of Rogue thought this is not coming up when I search my vin

NHTSA ODI 11687973

My 2021 Nissan Rogue has a major gas fume leak. When the vehicle sits at idle in a parking lot with all of the doors and windows closed, the gas fumes build up inside of the cabin of the vehicle. The fumes get so strong that it gives me migraines and makes me feel nauseous and to the point of almost passing out. Sometimes it's so bad you can still smell the fumes in the car the following day even after it's been turned off all night. I took it to the Nissan dealership and they said it's a known problem that cannot be fixed on these cars.

NHTSA ODI 11671638

I was driving on the freeway and my car started slowing down to the point of intermittently stalling. The MIL or check engine light came on. I could have been hit from the back if I did not successfully pull to over to the side of the freeway. I slowly drove it to a safe place and had my car towed to the Nissan dealership. It will now be looked at on Monday.

NHTSA ODI 11671368

Our 2021 Nissan Rogue stalls in Traffic, Park Brake Alert pops up when not on, Radio doesn’t work sometimes, Gas Pump doesn’t click off when full so have to watch or it spills on car and ground, inside Pillars between fr-windshield and front driver and passenger windows leak when I run it through the car wash, there are constant glitches with it that we’ve taken in and they say it doesn’t replicate for them so they can’t do anything even though they have complaints on all with the NHTSA. The Vehicle just stalls out while driving?

NHTSA ODI 11664988

Car stall and shut off while driving on the highway. This is the second time this has happened in a year. They tried to blame it on the battery the fuel was reading wrong then. Fuel reading issue again in August supposed to have done a software update again to fix it. Now this time my child was driving and the car shuts down while driving on the highway with gas reading 42 miles left. The car gets to the dealership and they say it’s no gas and the fuel pump system failed. This car is a severe safety hazard.

NHTSA ODI 11632155

After car is in park and idle for 20+ minutes the car begins to smell like fumes. Caused bad migraines and nausea - having to exit the car and leave the doors open for 30 minutes to remove the smell.

NHTSA ODI 11608374

This event has happen 5 times in the last 8 months. While driving (under 30 miles per hr.) car suddenly seems to disengage from the engine . I no longer have acceleration and the engines RPMs increase while stepping on the gas. Stepping off the gas petal will lower the RPMs but the car slows down and eventually will stop. If I brake and reset the car in Drive, will reset and begin to accelerate. Bad thing is there is not engine warning lights or indication of when this will happen. Each episode has been when I have not been going over 30 mph luckily. I never know when this will happen, my biggest fear is the engine will disengage, I will be stuck in the middle of the road and someone will not see me and rear-end me. I have contacted the dealer (January 31, 2024) and had the car looked at but because they could not duplicate the event, they gave it back to me. Attached are pics from the service call where after giving the car back to me they left diagnostic gauges, tape and rusty screwdriver in engine. The last time it happened and I took it to the dealer, they say they test drove it but on the Invoice the mileage remained the same from the Mileage in and out. Hmmm...Did they really test drive it?!!! Or are they just sick of me bringing it to them. Bought the 2021 Nissan Rogue on November 21, 2021 and currently (as of 6/3/24) only have 16315 miles. I am afraid, I have bought a Lemon.

NHTSA ODI 11592776

Strong gas smell after car has been idled or parked for more than 5 minutes or so. If I turn the car off and start it again within the hour, the fumes are worse. Car has been maintenance according to schedule and passed Multipoint Safety Check on 10/2/2023. I am concerned both about the health risk of inhaling fumes, as I drive many hours per day. I have noticed dizziness, nausea, and headaches days that I am in and out of the car more. I am also concerned about the risk of a fire ensuing due to the strong fumes. I am anxious every time I turn the car on hoping that no malfunctions occur.

NHTSA ODI 11548048

The car just shut down while it was on and I was in it. Luckily I was at a stop. This is the second time it has happened in 6 months. It would be scary if it happened if it happened on the freeway. I do not feel safe driving this vehicle.

NHTSA ODI 11537800

I was driving on 85 south @10:15 am it was very busy traffic and all of a sudden the vehicle starts loosing power all kinds of lights came on the panel engine malfunction also was on the panel it was so scary.I was trying to get off the highway safely the steering wheel was hard to turn.I saw2 18 wheelers & other vehicles coming l really thought I was going to die.

NHTSA ODI 11536962

There is a strong fuel odor in the car. Very slight but strong enough to give headaches and unusual taste in one’s mouth. Very concerning

NHTSA ODI 11536762

In this scenario, the fuel pump failed or malfunctioned, causing the engine to sputter and putting my safety and others at risk. The problem has been confirmed by an independent service center and the vehicle has been inspected by code. If requested, the fuel pump is available for inspection. Prior to the failure, a warning lamp in the form of a check engine light appeared, indicating a problem with the fuel system. I promptly addressed my issues to Nissan to prevent potentially dangerous situations on the road.

NHTSA ODI 11530416

May 1st, 2023 at approx. 3:30pm There were NO warning lights or messages of ANY kind received. No warning given by mail or phone call from selling agent that was issued March 12th, 2021. Was driving on interstate going south headed home after work. Approx 15 mi from home when smoke starting coming into the vehicle & from under the hood. Traveling in fast lane, appox 70mph in heavy traffic. Tried to pull over to see what the problem was but traffic wouldn't allow it, & I could not get to side of road & missed the next exit. So I proceeded to next rest area that I knew was less than a mile on my side. When there is smoke you usually find fire! As I entered the exit ramp to rest area I passed out from smoke inhalation. SUV continued traveling straight ahead at approx 55 mph & hit parked 18 wheeler tractor-trailer, I bounced off it, circled around & ended up facing West. I was still unconscious, truck driver & security guard pulled me from my suv. Just as they did the vehicle exploded into flames. Nothing left of vehicle. Rescuers could not see if any other passengers were in car because the black smoke was so thick & flames were shooting from under hood. Transported via ambulance to regional trauma & burn center to critical care ICU. There they did full test to check for stroke, heart, or other problems but I was in great health. I did have 4 broken ribs on left, cut in top of skull that took 8 staples, stitches in right eyebrow, damaged forehead, & various 1st, 2nd, & 3rd degree burns on my face, neck, right ear, left forearm, & both hands burned sufficiently! My shirt MELTED. SUV definitely had a problem that I was NOT aware of, for it to just start smoking, driving down the road. Purchased 3-7-23 from Hertz Car Sales. Only had SUV for 79 days/ 2 months! Loved the vehicle but it almost killed me! Thanks forever to my guardian Angel that saved my life! This model SUV must be recalled to save lives in the future & repair such a dangerous issue!

NHTSA ODI 11524569

The contact owns a 2021 Nissan Rogue. The contact stated that the vehicle failed to start, causing the contact to jumpstart the vehicle. The contact had the vehicle towed to the dealer who stated that the alternator had failed. The vehicle had not been repaired. The contact stated that while reversing out of the driveway, the brakes erroneously activated, and vehicle independently stopped. The contact stated that the taillights would blink, and the radio would turn on independently. There were no warning lights. The contact took the vehicle to another dealer who diagnosed that there was an engine wiring harness that had been damaged by water, corrosion, and partly melted. The wiring harnesses needed to be replaced. The dealer informed the contact of the failure was also related to NHTSA Campaign Numbers: 21V957000 (Fuel System, Gasoline) and 21V068000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made of the failure and confirmed that the VIN was not included. The approximate failure mileage was 63,000.

NHTSA ODI 11514433

The contact owns a 2021 Nissan Rogue. The contact stated that the fueling system was leaking. There was an abnormal odor of fuel detected. While driving at an undisclosed speed, the vehicle lunged forward and stalled but restarted. The alternator warning light was illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,500.

NHTSA ODI 11488158

The vehicle was being driven to work approximately 30 miles. It was noticeable that the fuel gauge was dropping rather quickly. When entering the parking lot and parking the odor of gas was strong. After walking around the vehicle a puddle of liquid was under the passenger side door area. After looking under the vehicle the underside was saturated with fuel. The fuel tank was now empty. The vehicle was 75 miles from a Nissan dealer so we towed it to a class A mechanic shop for repair. At the time we were thinking something just pulled apart like a connection. The mechanic put the vehicle on a lift and took off all the covers to explore and found the fuel line blew apart. I contacted a Nissan dealership which told me I would have to tow it to them which would be my cost. It is still at the mechanic shop and whenever Nissan finds a new fuel line it will be repaired. This vehicle is a 2021 and has 44000 miles this should not happen. Now it will be 3 weeks minimum to get this fuel line because the Nissan parts service cannot find the fuel line. I think Nissan needs to look into this issue because we had 4 people riding in the car the day before and if it would of blew out at that time and caused a explosion 4 lives could of been gone. Lucky the vehicle didn’t ignite in this situation but I’m sure it could very easily being close to the exhaust system.

NHTSA ODI 11469585

The vehicle keeps throwing a warning on the dash that states "Engine Malfunction Power reduced Service now" and the performance of the vehicle becomes severely limited. I have had two dealerships attempt to diagnose and repair the issue and the last report back is "Customer States Reduced Powertrain Message Comes on cluster, found same concern on techline data base, no repair can be made at this time. concern still under engineer review".

NHTSA ODI 11446756

I contacted local Nissan Greenacres locate at, 5353 Lake Worth Rd Greenacres, FL 33463 (561) 899-4413 Refuge to do the service by saying they’re busy and short handed.even though I schedule for the schedule ahead on line and received confirmation.

NHTSA ODI 11445739