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What 16 owners told NHTSA about the 2021 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (16)Crash / fire / injury (1)Driver assistance (6)Electrical system (2)Speed control (2)Backup camera & sensors (1)Body & structure (1)Engine (1)Lights (1)Seat belts (1)Visibility & wipers (1)

1 of 16 complaints match · Visibility & wipers · clear filters

Apr 8, 2022Visibility & wipers

The contact rented a 2021 Nissan Murano. The contact stated that after entering the vehicle, the rear windshield suddenly shattered. The contact indicated that during the failure, no object had struck the windshield to cause it to shatter. The manufacturer was notified but vehicle was a rental and would not discuss the defect. Also, Pennsylvania State Attorney but manufacturer declined to engage about the damage to the vehicle. The cause of the failure was not determined. The approximate failure mileage was 11,000.

NHTSA ODI 11460107

Working with the data? Download all 16 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Nissan Murano Hybrid verdict →