Home · 2021 Ford Mustang Mach-e Bev Bev · Complaints

What 334 owners told NHTSA about the 2021 Ford Mustang Mach-e Bev Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (334)Crash / fire / injury (14)Electrical system (147)Driver assistance (104)Transmission & drivetrain (47)Fuel system (46)Speed control (36)Lane Departure (31)Brakes (30)Visibility & wipers (20)Engine (14)Steering (14)

3 of 334 complaints match · Electrical system · crash/fire/injury only · clear filters

Dec 16, 2025Electrical systemFire

While charging my electric vehicle with this Enel X JuiceBox 40 charger, a burning plastic smell was noted. Upon examining the Enel X charger plug that was attached to my home's NEMA 14-50, it appeared partially melted and very to touch. Using a towel, the plug was removed and a small fire and sparks flew out of the NEMA outlet. The right half of the outlet's plastic shell was melted and the inner metal was charred. Same charring and melting was noted on the corresponding side of the Enel X plug. I turned the circuit breaker off and the sparks and fire subsided. Model of JuiceBox: 2JBO401RNA-PJWX-300

NHTSA ODI 11705449

Jun 25, 2023Electrical systemEngineCrash

Dealership said no remedy won't fix car but has recall. But when purchased nothing wrong wug car.. everything changed and the whole world is talking in my head saying weird stuff and stealing all my money and the devil acting weird and life just I go through so much and I list nand confused wtf us gong on

NHTSA ODI 11528710

Oct 19, 2022Electrical systemSpeed controlCrash1 injury

The contact owns a 2021 Ford Mustang Mach-E. The contact stated that while her mom was driving, the vehicle accelerated without warning. The electrical system was inoperable. While the contact was driving at low speed in a parking lot approaching a stop sign, the vehicle accelerated. The brake pedal was applied but the vehicle continued to drive and crashed into a Toyota 4 Runner. The air bag deployed and impacted the driver in the face and she sustained knee injuries and cuts on her stomach and blood in her stool. A police report was filed. There were no reported fires. The vehicle was towed to an independent collision center. The vehicle was taken previously to the local dealer where the hardware was updated and a reboot was completed. The vehicle was repaired but the failure persisted. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.

NHTSA ODI 11490039

Working with the data? Download all 334 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2021 Ford Mustang Mach-e Bev Bev verdict →