What 937 owners told NHTSA about the 2021 Ford F-150 Supercab Diesel

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 55 MPH in torrential rain, the windshield wipers were activated at the highest setting however, the windshield wiper blades were moving extremely slow, preventing the contact from having clear visibility while driving. The contact slowed to 20 MPH while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called a local dealer and had not received a call back. The manufacturer was not made aware of the issue. The vehicle had not been repaired. The failure mileage was approximately 61,000. Parts distribution disconnect.

NHTSA ODI 11545600

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle downshifted into first gear. The contact then attempted to shift gear manually, and while on an incline or going downhill, the vehicle failed to accelerate or shift into the intended gear. No warning lights was illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) and 22V142000 (Visibility) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000. Parts distributions disconnect.

NHTSA ODI 11542611

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11540502

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) and 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11539388

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11537269

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11535773

Since the recall was first issued on March 14, 2022, I contacted the local dealer 5 times (4 in person during normal maintenance and one by phone) to address the recall. Issues have happened continuously and the latest was on July 22nd, 2023. The dealer is: Joe Cooper Ford of Edmond - 600 W Memorial Rd, Oklahoma City, OK 73114 - Phone: (405) 475-9000 Every time they stated they do not have the parts to perform the fix and they would contacted me once they received the part. This is over a year and I reported to them the erratic behavior of my wipers to no avail.

NHTSA ODI 11535627

It's been back to Autonation dealership 3 times already, twice I had a appointment for this recall. After I get there, they tell me that they can't get the part until late this year. Went to a dealership in Texas they tell me the part is available put only to fleet and lease program trucks. My wiper are only working on the high setting. I drive a110 mile to work and back and never know when they are going to quit. The recall has been going on for 18 months. I asked them what happens if they quit completely. They just look at me and say we don't know. Can I use the Lemon Law for this

NHTSA ODI 11532402

2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young child who is at risk because of this failed safety devise. Dealer reports no known fix at this time. Vehicle has been inspected by Ford dealer. Ford refuses to provide a loan vehicle until problem is resolved.

NHTSA ODI 11527755

2021 FORD F150 PICKUP- Consumer states "I Purchased a new 2021 Ford F150 pickup from Capitol Ford in Carson City Nevada. I have 5-6 outstanding safety recalls. I having been trying to get the dealership to give me an appointment date for these for over a year and a half. I have also contacted Ford Motor Company who contacted the dealer last tall to try to get me an appointment. At the time the dealer told them I was scheduled to be called March of 2023 to schedule an appointment. Its now almost June and I still have not received an appointment. The next closest Ford dealer to me is over sixty miles away so it is not easy for me to go there nor do they give me a loaner or transportation to and from that dealership. I have asked Ford to buy back the pickup since, with this many outstanding safety issues I feel I paid them a lot of money for an unsafe vehicle that they and the dealer have not resolved. I'm asking you to contact Ford and get them to buy back this unsafe vehicle." Looked up NHTSA safety recalls from VIN: 21V090, 22V142, 22v193, & 23V163.

NHTSA ODI 11527234

2021 FORD F-150 XL- Consumer called dealer to schedule a a repair in reference to Recall # 22V842. Consumer was informed parts were not available and to check back in September. However, consumer was told that if the part failed at anytime between now & then, they would make the repair. Consumer is worried the wiper motor can fail when needed the most. Consumer questions if the repair can be made now if wiper motor were to fail, why not replace the motor now before it fails? Why should they be place in a hazardous situation and real safety concern?

NHTSA ODI 11526794

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11525011

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11523154

The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11522623

The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V142000 (Visibility) and 23V163000 (Visibility) however, the parts to do the recall repair were not yet available. The contact stated that while driving during inclement weather, he activated the windshield wipers; however, the windshield wiper motor intermittently operated as designed. The contact stated that on a separate occasion, the windshield wipers failed to operate. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 3,800. VIN tool confirms parts not available.

NHTSA ODI 11522256

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distributions disconnect.

NHTSA ODI 11522015

The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V142000 (Visibility) and 23V163000 (Visibility) however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that on several occasions while the vehicle was being operated during inclement weather, the wiper motor intermittently failed to operate as designed. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 500. VIN tool confirms parts not available.

NHTSA ODI 11522062

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11522114

The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11521532

The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 22V142000 (Visibility) and 22V623000 (Power Train, Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11521349

The contact owns a 2021 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V1420000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11521158

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11520409

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11518235

Windshield wipers would not turn on during a rain storm. Water with still squirt now but I had no action in the wiper blades and stuck in the rain. Next day windshield wipers were working fine acted like there was a short in the system ! Forward for months and windshield wipers suddenly stopped working in the middle of a blizzard white out conditions! Dealer finally says that the windshield wiper motors gave way !! I looked into this the first time it happened, and there was a major recall due to these motor defects ! My Vin number was not associated with the recall that they had my local Ford company put it by the wayside and they still are because the Soonest they can have it serviced and new fire put in his two months out!! Ridiculous

NHTSA ODI 11511767

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V842000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11511542