What 937 owners told NHTSA about the 2021 Ford F-150 Supercab Diesel

Truck has just started misfiring out of the blue, have had Ford dealerships look at it, have changed all 6 spark plugs and one ignition coil. The recall NHTSA 2025-366 may be the reason, it states there still is no remedy for this, recall was issued 1 year ago, July 2025. I need this remedy.

NHTSA ODI 11749262

Recall has been issued on my fuel pump for one year now and there is still no remedy. I do not feel safe traveling far from home knowing this is still an issue.

NHTSA ODI 11749178

Good Morning :) This is my second complaint (1st #XXX) as my truck completely shut down as I was leaving the shop around 4:30pm. As I accelerated it shut down in the middle of the street blocking traffic. I was able to start it again, however it shut down a second time as soon I accelerated. NOTE: On XXX I did take my truck into Ford for this issue, however nothing could be done as there was no solution yet. (Mileage 32899) Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11748753

The truck’s fuel system can cut out under acceleration. This is very dangerous. Various times it has nearly stalled out under acceleration while trying to merge. The worst time was driving up a bridge, the truck began to hesitate nearly causing a crash. Every time it signals cylinder misfire, but that whole system has been replaced. Very dangerous, very disappointing.

NHTSA ODI 11747580

The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11747373

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11747471

My check engine light has been on for a few months, I called Sioux Falls Ford to ask about it and they told me it's a minimum $200 out of pocket to even look at it. I asked what would happen if the check engine alert had to do with the active recall that is almost a year old that Ford has made no progress to fix, and they said I could file for reimbursement if they deemed the engine warning had to do with the recall. I took my truck to another garage and they found that the check engine light was indeed caused by the fuel pump running at 52psi - the recommended is 51-85psi for my truck. They said the new part would be in the following week to fix it for $1200. When I relayed all of this information to Ford National they told me they weren't able to help me and they were still investigating. They told me that they also weren't responsible for damage to my truck as my powertrain warranty expires next month. They refused to help in any way or offer a timeline of when I could expect a fix. Ford has left me stuck with no options to prevent a potential crash if this faulty piece makes my truck stall on a highway - I can either pay $1200+ for a part from another garage they are legally supposed to fix, or continue to drive a potentially unsafe vehicle based on Ford's negligence. Sioux Falls Ford and Ford National, based on a year timeline with several calls and text chats with both, are refusing to comply with their legal responsibility to remedy this safety recall.

NHTSA ODI 11746429

I haven't had a issue yet, but I'm not comfortable continuing to drive my truck with a known safety recall that Ford has no solution for even though it's been a recall for several months. I live in a area with no Ford dealerships, so it's a little difficult to get warranty work done.

NHTSA ODI 11743457

See attached document for complaint.

NHTSA ODI 11743187

There has been a recall issued since last year with no remedy

NHTSA ODI 11740944

This is a continuation/escalation of NHTSA complaint 11689917. My 2021 Ford F-150 has experienced repeated fuel-system/electrical fuel-pump failures. The vehicle previously stalled and later cranked but would not start, returning code P0627 “Fuel Pump A Control Circuit / Open.” The in-tank fuel pump was replaced at owner expense for approximately $1,400 at an independent service center in September of 2025, but the repair did not permanently resolve the issue. The vehicle has now again lost fuel pressure/propulsion while traveling approximately 50 mph on a two-lane highway in a similar manner to prior failures. I was able to get the vehicle off the roadway, and it required towing back to my residence. This is approximately the fourth or fifth fuel-related failure, including stalls at low speed and non-start conditions related to fuel in parking lots. The symptoms appear consistent with Ford/NHTSA recall 25V455 / Ford recall 25S75, but my VIN was not included in the affected group. I am concerned that the recall population may be too narrow or that the remedy does not address the full defect pattern.

NHTSA ODI 11737648

Brought F150 in for scheduled service - oil change. Also asked for inspection of a problem with the fuel door hatch that was causing "Refuel Error" messages on the instrument panel and several grinding noises every time the fuel release button was pressed. Note that I have an active extended Ford Premiumcare warranty. Dealership diagnosis was that the fuel door solenoid was bad, verified that the gears could be heard grinding with this part. However, there is no separate motor part, therefore the entire fuel door assembly must be replaced. Ford warranty system does not cover this part because it is considered "Body and Structural". I called Ford Protect to discuss this, and explained the motor defect and problem, that this has nothing at all to do with wear & tear or body damage. They explained that in this case, the dealership should call and get the part pre-authorized with the justification. Seelye Ford called and tried to do this on 28 April 2026, but ultimately was still denied by Ford. The attached service report from Seelye describes the technician findings and confirms the bad solenoid and audible gear grinding sound coming from the fuel door assembly - and that the entire assembly must be replaced. As this is related to the fuel system and has a defective motor, this is an example a safety defect that should not only be repaired on this vehicle, but for other vehicles with similar problems. Note that the dealership also pointed out that Ford appears to have created this part layout with the intent of having the motor be a separate part, but ultimately did not offer that option, only a full housing replacement, which is excluded because it is mostly made of plastic and metal, which is considered to be structural in nature, despite being a part of the fuel system that has active motor buttons and instrumentation sensors for driver interaction.

NHTSA ODI 11734397

I am submitting a formal safety complaint regarding my 2021 Ford F-150 Lariat 5.0L V8, which is included in recall 25V455 (Ford campaign 25S75) involving low-pressure fuel pump failure that may cause engine stall while driving. Ford announced this recall in 2025, acknowledging a potential safety-related defect that can result in loss of propulsion. However, as of April 2026, no repair remedy has been made available for my vehicle. This extended delay leaves owners operating vehicles with a known safety defect and no practical means to correct it. An unexpected engine stall while driving creates a serious hazard, particularly in highway traffic, intersections, merging conditions, or when towing. Owners should not be left indefinitely without a repair after a manufacturer has identified a defect significant enough to warrant a federal recall. I respectfully request that NHTSA review the prolonged delay in remedy availability for recall 25V455 and require timely corrective action, clear owner communication, and appropriate interim measures where necessary. Please also review whether affected owners are receiving adequate notice regarding expected repair timing and risk mitigation steps while awaiting a permanent fix.

NHTSA ODI 11733727

Luther ford mobile technician came to my place and cleared my existing FUEL PUMP failure recall. I called their attention and insist they did not cleared my recall when I immediately notify them. I was told they are awaiting parts to be ordered but why did they removed/ clear my existing fuel pump failure notification.

NHTSA ODI 11731969

I have been trying to get a recall situated with Ford now for almost a year. They say they have no fix. I am making payments on truck and can’t use it like I should be. Even came out of my own pocket and had ford install a new fuel pump however problem came back. Just not fair I purchased a vehicle from A reputable company and they will not help me at all. Not even a loaner.

NHTSA ODI 11730970

I am filing this complaint regarding an unresolved safety recall on my 2021 Ford F-150 (VIN: [XXX] ), Recall 25S75 / NHTSA 25V455, issued July 2025. As of today, April 10, 2026, no remedy is available and Ford has not provided a firm commitment beyond a verbal statement from a customer service representative. I contacted Ford in writing via certified mail (delivered March 27, 2026) and by email. Ford Case Number: [XXX]. I received one email response on March 31, 2026 from Patrice Hargrove, Truck Concern CXS, stating the remedy would not be available until June 2026, that Ford had not advised me to stop driving, and that Ford would not provide a loaner or rental reimbursement. I responded the same day asking for written confirmation of the June 2026 date and confirmation that my correspondence had been documented in my case file. I followed up again on April 6, 2026. I have received no response to either email. My concern is not only the recall itself but the history of this specific vehicle. In October 2022, this truck stalled in the middle of the street while I was driving with my children in the vehicle. It was towed and serviced, with the cause attributed to alternator failure. The failure mode described in Recall 25S75, an engine stall caused by fuel pump failure, is the same experience I have already had with this truck. This vehicle has also undergone a rear axle wiring harness repair in June 2024 and a transmission service under Customer Satisfaction Program 25L02 in December 2025. I have two young children who ride in this vehicle regularly. Ford has acknowledged a safety defect that can cause an engine stall while driving, has provided no interim safety accommodation, and has not responded to my follow-up correspondence in over a week. I am requesting that NHTSA review Ford's handling of this recall and the adequacy of Ford's response to affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11730309

While driving my 2021 Ford F-150, the vehicle suddenly began shaking, lost power, and shut off completely while in motion. This created a dangerous situation as I was left without acceleration while driving. Prior to the failure, there were no major issues with the vehicle. After the engine shut off, a battery warning appeared, but the battery had been in good condition and less than a year old. The vehicle would not restart and had to be towed to a Ford dealership, where it has remained for over two weeks. Independent mechanics and the dealership have both indicated the issue is related to the fuel system. I later discovered this matches an active recall for the low-pressure fuel pump. Despite this, I was informed there is currently no remedy available for the recall. The vehicle is still at the dealership and has not been repaired. I have not been provided with a loaner or rental vehicle and have been left without transportation for work or to care for my children. I have also been asked to pay out of pocket for towing and battery replacement, even though the failure appears to be related to a known recall issue.

NHTSA ODI 11728868

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11728497

The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 40 MPH, the vehicle stalled and failed to restart. The vehicle was towed back to the residence. Upon inspection, the contact discovered a fuel system failure. The exact cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed under recall. The failure mileage was 35,000.

NHTSA ODI 11726281

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle stalled while turning on the Interstate, with the check engine warning light illuminated. The vehicle was restarted. The failure mileage was 31,279.

NHTSA ODI 11726380

In July 2025, i received Ford's Recall Notice stating that is it possible for fuel pressure and flow from the fuel tank to be reduced due to a fuel pump failure- the same condition that caused my breakdown on 11/5/2025 towing the vehicle to the dealer for repair. Because this repair occurred prior to the official recall repair availability, or remedy as is it referred to. The repair cost was deferred to us because there is no official remedy to the recall, and reimbursements are not being entertained until June of 2026.

NHTSA ODI 11725640

I am reporting a serious safety issue with my 2021 Ford F-150. This truck has already been subject to multiple recalls, yet the problems have continued. On several occasions while driving, the truck has suddenly shut off without warning, causing a complete loss of power while the vehicle is in motion. This has happened while my family and I were in the vehicle and has nearly resulted in a serious crash. Losing power in traffic without warning creates an extremely dangerous situation and has put my family’s lives at risk. A vehicle shutting off while being driven is a major safety hazard. Despite multiple visits for service and ongoing recall issues, the problem has not been resolved, and the truck continues to fail in a way that could easily lead to a catastrophic accident.

NHTSA ODI 11723618

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). Upon starting the vehicle, it started and stopped. After waiting for approximately 20 minutes, the vehicle worked as designed. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The battery was replaced, but the failure recurred. The vehicle was taken to the local dealer, where it was diagnosed with a faulty fuel pump control module, fuel pump assembly, and Auto START/STOP eliminator module that needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 25,000.

NHTSA ODI 11723364

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer and the manufacturer were contacted, and confirmed that the recall remedy was still under engineering review. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ODI 11722982

There is no fix or remedy available for this recalled fuel problem. The recall and fuel pump replacement isn't available and is taking too long. There is hesitation due to this issue.

NHTSA ODI 11722844