What 664 owners told NHTSA about the 2021 Ford Bronco Sport Later Release

Loud screeching noise when backing up, seems to be harder to stop when applying brakes when needed to make a quick stop, been to dealer and he told me that the noise was normal! And couldn’t duplicate the reduced braking issue!

NHTSA ODI 11464006

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11462078

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal metal-on-metal sound. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11458371

What component or system failed or malfunctioned, and is it available for inspection upon request? The brakes are really weak. Yes available for inspection. How was your safety or the safety of others put at risk? Yes Has the problem been reproduced or confirmed by a dealer or independent service center? No not yet Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No not yet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning hard to slow down and stop in heavy traffic. They have been weak since purchase.

NHTSA ODI 11457985

The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing at an unknown speed, an abnormally loud screeching noise was coming from the brake pedal while depressed. There was no warning light illuminated. The vehicle was initially taken to an independent mechanic where he was informed that the lower control arm was defective; the mechanic referred him to a dealer. The dealer inspected the vehicle but found no defects. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.

NHTSA ODI 11457716

When going in reverse loud grueling noises occur. When driving forward abnormal noises occurs but this noise is not consistent. I do need to apply more than normal braking while stopping. I took my vehicle in to have service look at it at the dealership but they stated there was nothing wrong.

NHTSA ODI 11456397

The contact owns a 2021 Ford Bronco Sport. The contact stated that while his wife was driving, the brake hold system was causing resistance and the vehicle was grinding and shaking. The contact disengaged the brake hold assist. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA. The failure mileage was approximately 5,000.

NHTSA ODI 11455899

EVERY morning when reversing out of my driveway my brakes make a very loud noise. It's been going on for several months and is only getting worse. I've taken it up to the dealership and they cannot find the problem.

NHTSA ODI 11455071

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11451438

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11451441

The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing the vehicle at 3 MPH, there was an abnormally loud sound coming from the vehicle while the brakes were engaged. The vehicle was taken to the dealer. The dealer inspected the brakes but could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 900.

NHTSA ODI 11449987

Both interior liftgate lights inoperative. However, the "liftgate ajar light", and came on without warning as I was driving. I had not opened the litigate. Radio system skips & pops. fails to load tor loads slowly. Brakes failed to fully engage quickly on a slow turn, causing a total loss accident. Vehicle has 645 miles on it. I love my Bronco Sport. But..is it safe to drive if I order a new one? Can there be a cross check done by VIN to ensure I'm not getting one with the same problem? Specifically, the brakes? The brake issue worries me Please advise. Thank you for your help. Sincerely, [XXX]. Vehicle purchased at Pundmann Ford, Saint Charles. Mo. 63301 on 12/3/2021 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11449342

Unknown. When backing up there is a howling sound while applying the brakes. The cause maybe the brake linings or rotors.

NHTSA ODI 11448962

The contact owns a 2021 Ford Bronco Sport. The contact received a recall notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the brake pedal would make abnormal squeaking sounds while driving. There were no warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 4,200. VIN tool confirms parts not available.

NHTSA ODI 11448687

The contact owns a 2021 Ford Bronco Sport. The contact stated that the rear brake was making abnormal squealing sounds while reversing. There were no warning lights illuminated. The vehicle was taken to the dealer who took the rear brake apart and diagnosed that no issues were found. The contact stated that the failure had been reoccurring increasingly and the vehicle was taken back to the dealer approximately 4 to 5 times. The dealer informed the contact that they would not repair the vehicle under NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) because the VIN was not included in the recall. The contact notified the manufacturer of the failure, but the manufacturer did not provide any assistance. A case was opened. The contact followed up with the manufacturer and inquired about a buyback and the manufacturer instead referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 1,200.

NHTSA ODI 11448046

There is already a recall issued for the brakes, but Ford has yet to come up with a remedy.

NHTSA ODI 11447846

There has already been a recall issued but Ford has yet to come up with a remedy.

NHTSA ODI 11447850

The contact owns a 2021 Ford Bronco Sport. The contact stated that while pulling into her driveway, the brake warning light illuminated and remained on after she had parked the vehicle. The contact stated that the brake warning light illuminated whenever she would start the vehicle. The contact became aware that the vehicle was included in NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact notified the manufacturer of the failure and inquired whether she could trade-in the vehicle, but the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 5,025. VIN tool confirms parts not available.

NHTSA ODI 11447359

Vehicle has a recall and manufacturer is not able to fix this. When asked about the timelines within which it can be fixed, ford mentioned that it would be more than 6 months. More than 6 months is not a reasonable time when there is a risk of crash. I wanted ford to either replace the vehicle or provide a rental car. They are not able to do that either. So I have to either take risk and continue driving the vehicle which might result in a crash or not use the vehicle for more than 6 months. Neither of those seem reasonable. Need ford to provide a solution to the problem instead of simply neglecting the request.

NHTSA ODI 11447244

The contact owns a 2021 Ford Bronco Sport. The contact received a recall notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11446946

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while reversing at 5 MPH, the brake pedal was stiff while depressed and the brakes failed to engage, causing the contact to crash into a parked vehicle. The contact received medical treatment at the hospital for whiplash and back injuries. No police report was filed. The dealer was made aware of the failure and has possession of the vehicle. The manufacturer was made aware of the failure and was reviewing the buyback. The manufacturer informed the contact not to drive the vehicle and turn it in to the dealer. The failure mileage was approximately 9,000.

NHTSA ODI 11446596

The contact owns a 2021 Ford Bronco Sport. The contact received a notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had also been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA ODI 11446448

The contact owns a 2021 Ford Bronco Sport. The contact received a recall notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that he was afraid to drive the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA ODI 11446523

The contact owns a 2021 Ford Bronco. The contact stated that an abnormal squealing noise would emit from the vehicle without warning. The contact had taken the vehicle to a dealer where they had kept the vehicle for over a week; she was later informed that the manufacturer was notified, and the noise had been deemed "acceptable. The dealer then notified her that the failure may be linked to moisture on the brakes and that the brakes may be replaced. Upon retrieving the vehicle, the contact was informed that no repairs were performed on the vehicle and reiterated that the manufacturer determined that the noise was acceptable. The contact then called the manufacturer and was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 600. The VIN was not available.

NHTSA ODI 11442253