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What 36 owners told NHTSA about the 2020 Toyota Sienna

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (36)Crash / fire / injury (1)Fuel system (8)Transmission & drivetrain (8)Electrical system (6)Engine (6)Body & structure (3)Steering (3)Brakes (2)Airbags (1)Electronic Stability Control (esc) (1)Seats (1)

1 of 36 complaints match · Fuel system · crash/fire/injury only · clear filters

Jun 11, 2021EngineFuel systemFire

ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been functioning perfectly up until this massive failure. When tow truck operator arrived and tried to start, is caught fire and was severely damaged.

NHTSA ODI 11420552

Working with the data? Download all 36 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Toyota Sienna verdict →