Apr 26, 2026Transmission & drivetrainEngineFuel system
The vehicle is a 2020 Toyota Sienna. While driving, the engine suddenly shut off without warning, creating a dangerous situation and loss of power. This occurred while transporting children, increasing the safety risk. A mechanic inspected the vehicle and diagnosed a failure of the low-pressure fuel pump. The problem appears intermittently — sometimes the vehicle runs normally, and other times it stalls or loses power. The check engine light has turned on and off. This issue matches the known defect related to the Denso fuel pump recall affecting many Toyota vehicles from similar model years. However, my VIN is not included in the recall. This is a serious safety concern because the engine can shut off unexpectedly while driving, which could lead to an accident. I believe this vehicle may have the same defective component as those included in the recall, even though it is not currently listed. The issue has been confirmed by an independent mechanic and the vehicle is available for inspection if needed.
NHTSA ODI 11733827
Sep 15, 2022Fuel system
The van has been periodically hesitating, rough idles, and when parked the rpm revs. On 9/13/22, the van was shaking, hesitating, and would not accelerate. It was undrivable and had to be towed. We took it to Toyota of Irving where they charged us $725 to flush the gas and clean the fuel injection system. Despite this, it is still hard idling and hesitating.
NHTSA ODI 11484734
May 20, 2022Fuel system
The contact owns a 2020 Toyota Sienna. The contact stated while driving approximately 60-65 MPH, the vehicle stalled temporarily. Several unknown warning lights were illuminated. The contact depressed the accelerator pedal and was able to continue driving. The contact later received notification of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) and the vehicle was taken to the dealer for the recall repair. The contact stated that the fuel pump was replaced; however, the failure recurred a year later. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 10,000. The consumer stated the pump was replaced but the problem still occurs.
NHTSA ODI 11465471
Jun 11, 2021EngineFuel systemFire
ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been functioning perfectly up until this massive failure. When tow truck operator arrived and tried to start, is caught fire and was severely damaged.
NHTSA ODI 11420552
Mar 27, 2021Fuel system
THE FUEL PUMP NEEDS REPLACED AND HAS BEEN RECALLED. THE RECALL CAN CAUSE AN INCREASED RISK OF A CRASH. WE STILL HAVEN'T HAD THIS REPLACED IN A TIMELY MANNER AND IT'S NOT SAFE FOR MY SMALL CHILDREN.
NHTSA ODI 11405145
Mar 16, 2021Fuel system
THIS VEHICLE IS OWNED BY EMORY UNIVERSITY. EMORY UNIVERSITY WAS NOTIFIED LAST YEAR (OCTOBER) THAT THE LOW PRESSURE FUEL PUMP MAY STOP OPERATING. TO DATE, THERE HAS BEEN NO REPAIR OFFERED BY TOYOTA. 2020 TOYOTA SIENNA AS SUCH EMORY UNIVERSITY WILL NOT LET US OPERATE IT UNTIL IT HAS BEEN REPAIRED. NEARLY SIX MONTHS LATER, NO REPAIR.
NHTSA ODI 11403299
Jan 21, 2021Fuel system
TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ED MORSE DELRAY TOYOTA(2800 S FEDERAL HWY, DELRAY BEACH, FL 33483) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND GAVE HER A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11389265
Dec 16, 2020Fuel system
TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY JERKED AND LUNGE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. VICTORY TOYOTA (5 HEITZINGER PLAZA, SEASIDE, CA 93955, (831) 393-3020) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
NHTSA ODI 11383659