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What 45 owners told NHTSA about the 2020 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (45)Crash / fire / injury (2)Driver assistance (14)Suspension (7)Brakes (4)Steering (4)Transmission & drivetrain (4)Visibility & wipers (3)Body & structure (2)Lights (2)Seat belts (2)Wheels (2)

2 of 45 complaints match · Body & structure · clear filters

May 28, 2026Body & structure

The sunroof leaks into the car causing a moisture issue. As someone with asthma and allergies this is a potential mold risk.

NHTSA ODI 11740538

Feb 11, 2020Body & structure

TL* THE CONTACT OWNS A 2020 NISSAN MURANO. THE CONTACT STATED THAT THE HOOD REFLECTS THE SUNLIGHT RIGHT INTO THE DRIVER'S EYES IMPAIRING THEIR VISION. THE SUNLIGHT REFLECTION IMPAIRS THE CONTACT'S VISION WHILE DRIVING. THIS COULD CAUSE AN ACCIDENT SINCE THE CONTACT CAN NOT SEE THE ROAD WHILE DRIVING THE DEALER ROCK HILL NISSAN 550 GALLERIA BLVD, ROCK HILL, SC 29730 (803) 818-2713 STATED THAT THERE WAS NO ASSISTANCE THAT COULD BE PROVIDED REGARDING THE ISSUE. THE MANUFACTURER WAS CONTACTED DUE TO THE CONCERN. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 300.

NHTSA ODI 11308562

Working with the data? Download all 45 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Nissan Murano Hybrid verdict →