What 12 owners told NHTSA about the 2020 Mercedes-benz Sprinter 3500xd Crew Van

See attached document for complaint.

NHTSA ODI 11656249

We were driving on Rt. 32 north of Canaan Valley State Park in West Virginia. Suddenly the dashboard display began flickering on and off, displaying numerous multiple warning errors and alarms, and the windshield wipers began working and would not shut off. Turn signals would not function. Warning messages included instructions not to shift gears, lane keeping assist and automatic braking disabled, "Steering Malfunction", and many other errors. We have a partial video showing part on the incident. Dealer found evidence of corrosion on the Electronic Ignition System module, and sticking ignition on/off switch, which was indicated as the cause of the problem.

NHTSA ODI 11624745

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V360000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11483702

The contact owns a 2022 Midwest Automotive Passage MD4 RV built on the chassis of a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Numbers: 21V410000 (Electrical System, Air Bags) and 21V411000 (Electrical System, Back Over Prevention). The contact stated that while driving at an undisclosed speed, the cruise control and Forward Collision Avoidance would not activate as needed. The dealer was made aware of the recalls but informed the contact that appointments were not available until March 2022. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 125.

NHTSA ODI 11442279

2020 MERCEDES BENZ SPRINTER 3500. CONSUMER WRITES REGARDING A DEFECTIVE BACKUP CAMERA AND LANE WATCH. *LD THE CONSUMER STATED THE BACK UP CAMERA/LANE WATCH WAS UNABLE TO BE SEEN IN THE DAYLIGHT, THE UPPER DOOR LOCK WAS INOPERATIVE, THE KITCHEN FAUCET LEAKED. THE TV NEEDS TO BE REPLACED. THE MIRRORS WERE INSUFFICIENT IN ALLOWING THE CONSUMER TO VIEW WHAT IS BEING TOWED. THE CAMERA/RADIO WOULD NOT TURN OFF, BUT THIS WAS REPAIRED. *JS

NHTSA ODI 11407676