Home · 2020 Mercedes-benz Sprinter 3500xd Crew Van · Complaints

What 12 owners told NHTSA about the 2020 Mercedes-benz Sprinter 3500xd Crew Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (12)Crash / fire / injury (1)Electrical system (5)Airbags (2)Body & structure (2)Brakes (2)Driver assistance (2)Backup camera & sensors (1)Communication (1)Electronic Stability Control (esc) (1)Lights (1)Seats (1)

1 of 12 complaints match · Communication · clear filters

Sep 9, 2022Electrical systemCommunication

The contact owns a 2020 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V360000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11483702

Working with the data? Download all 12 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Mercedes-benz Sprinter 3500xd Crew Van verdict →