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What 20 owners told NHTSA about the 2020 Mercedes-benz E-class Wagon

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (5)Engine (6)Backup camera & sensors (3)Body & structure (3)Electrical system (3)Fuel system (2)Tires (2)Transmission & drivetrain (2)Latches & locks (1)Visibility & wipers (1)

1 of 20 complaints match · Latches & locks · clear filters

Jun 2, 2021Latches & locks

The contact owns a 2020 Mercedes-Benz E450. The contact stated while attempting to open and close the door, the door failed to remain open. Additionally, on several occasions, the door closed independently. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure. The contact was awaiting a callback. The failure mileage was approximately 8,000.

NHTSA ODI 11419360

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Mercedes-benz E-class Wagon verdict →