Home · 2020 Ford F-250 Supercab · Complaints

What 254 owners told NHTSA about the 2020 Ford F-250 Supercab

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (254)Crash / fire / injury (6)Transmission & drivetrain (70)Steering (43)Fuel System, Diesel (32)Suspension (29)Electrical system (27)Fuel system (27)Engine (26)Visibility & wipers (14)Body & structure (12)Backup camera & sensors (9)

27 of 254 complaints match · Fuel system · clear filters · page 2 of 2

Apr 23, 2021Transmission & drivetrainEngineFuel system

MOTOR HAS A NKOCKING TAPPING SOUND LIKE AND OLD SCHOOL TYPE WRITER AND GETS LOUD AT TIMES WHEN IDELING AND SOME TIME REALLY LOUD ANFTER DRIVING IT FO RW WHLLE, (DIESEL ENGINE DOESN'T SOUND LIKE THAT),FORD ENGINEERING AT FACTORY KNOWS WHAT THE PROBLEM IS BUT REFUSES TO ALLOW DEALERSHIP TO REPAIR IT AND REPLACE THE PARTS. TRANSMISSION HAD SNECOR AND VALVE BODY GO OUT CAUSED TRANSMISSION TO LOCK UP IN 10TH GEAR AND STALLING OUT. DEALERSHIP REPLACED THE PARTS WITH NEW ONES, BU TDID NOT CORRECT THE PROBLEM AND NOW STALLES AND SLIPPES WHEN SHIFTING GEARS, OR SOMETIMES SHIFTS SO HARD IT SHAKES THE TRUCK (F250 DIESEL). HAS A GRINDING NOISE WHEN DOWN SHIFTING FROM 5,4,3 GEARS. WHEN DRIVINING THE TRUCK AND GO TO PASS AROUND ANOTHER VEHICLE IS SLIPS GEARS ARE STALLES DOWN UNTIL IT CAN CATCH ITS GEAR TO GO HAPPENED SEVERAL TIMES. VEHICLE ONLY HAS 6,500 MILES ON IT AND WAS PURCHASED AUGUST 26, 2020 AND SHOULD NOT HAVE THESE ISSUES AND PROBLEMS. MOST OF ALL THE FACTORY ENGINEERS SHOULD NOT DENY THE DEALERSHIP TO FIX AND REPLACE WHAT IS WRONG AND CAUUSING THE LOUND AND UPNOGCHIS KNOCKING TICKING SOUND EVEN AFTER DOING A BLACK BOX FLIGHT RECORDER TO DETERMINE WHERE THE PROBLEM IS COMING FROM. THEY SAID TO KEEP DRIVING UNTIL ENOUGH COMPLAINTS COM IN TO HAVE A RECALL SENT OUR ARE UNTIL IT BRAKES AND GOES OUT. THIS IS A SAFETY HAZARD TO EVERYONE ON THE ROAD AND COULD POSSIBLY CAUSE HARM TO INISANT PEOPLE, SUCH AS MYSELF, MY FAMILY, AND OTHERS OUT ON THE ROAD. PLEASE HAVE THIS LOOKED INTO AND HELP GET IT TAKEN CARE OF.

NHTSA ODI 11413605

Nov 24, 2020Fuel system

ON AUGUST 28, 2020, THE ENGINE IN MY VIRTUALLY BRAND NEW 2020 FORD F-250 TRUCK (EQUIPPED WITH A DIESEL ENGINE) SUDDENLY AND WITHOUT ANY ADVANCED WARNING WHATSOEVER SHUT OFF WHILE THE VEHICLE WAS IN MOTION. I HAD JUST TURNED FROM STATE HIGHWAY 10 INTO THE LEFT LANE OF A FOUR-LANE CITY STREET IN 5 O'CLOCK TRAFFIC ON A FRIDAY EVENING. WITHOUT EITHER POWER BRAKES OR POWER STEERING, I WAS ABLE TO GET THE TRUCK OUT OF THE ROADWAY AND INTO THE PARKING LOT OF AN ADJACENT BUSINESS. I TRIED TO RESTART THE VEHICLE NUMEROUS TIMES. WHILE THE ENGINE WOULD CRANK, IT SIMPLY WOULD NOT RESTART. I CONTACTED MY LOCAL FORD DEALERSHIP THE NEXT MORNING AND THEY ARRANGED TO HAVE THE TRUCK TOWED TO THEIR PLACE OF BUSINESS. AFTER THE FORD DEALERSHIP HAD MY TRUCK FOR NEARLY A MONTH, THEY DETERMINED THAT THE CAUSE FOR THE SUDDEN SHUTDOWN OF MY ENGINE WAS A FAILED BOSCH CP4 HIGH PRESSURE FUEL PUMP, WHICH FAILURE CONTAMINATED MY ENTIRE FUEL DELIVERY SYSTEM WITH METAL SHAVINGS. I AM NOW AWARE THAT THERE ARE CLASS ACTION LAWSUITS AGAINST EACH OF THE MAJOR US MANUFACTURERS RELATING TO FAILURES OF THE BOSCH CP4 HIGH PRESSURE FUEL PUMP AS A RESULT OF THE LACK OF LUBRICATION PROVIDED BY LOW-SULFUR DIESEL FUEL GENERALLY AVAILABLE IN THE US, WHICH FAILURES RESULT IN SUBSTANTIAL REPAIR COSTS TO REPLACE THE ENTIRE FUEL DELIVERY SYSTEM.

NHTSA ODI 11376143

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Working with the data? Download all 254 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2020 Ford F-250 Supercab verdict →