Jan 15, 2021Electrical system
FORD ELIMINATED THE ENGINE COVER IN 2019 EXPOSING THE ENGINE WIRING TO THE ELEMENTS. SINCE THE WIRING INSULATION IS MADE FROM SOY THIS ALLOW FOR RODENTS TO CLIME UP INTO THE ENGINE COMPARTMENT AND CHEW AT THE EXPOSED WIRES. THIS CAN DISABLES THE VEHICLE OR SET A VEHICLE ENGINE LIGHTS AT THE OWNERS EXPENSE. IN MY CASE THE VEHICLE LOST POWER ON THE FREEWAY AND I HAD SEVERAL LIGHTS COME ON. THE TOP SPEED DROPPED FROM 70MPH TO 23MPH. BRIGHTON FORD DID REPAIR THE VEHICLE AT MY EXPENSE. GOING FORWARD EVEN THOUGH THE REPAIR HAS PUT THE VEHICLE BACK ON THE ROAD, THE POTENTIAL PROBLEM STILL EXIST. FORD CUSTOMER CARE SAID THERE IS NO SOLUTION AVAILABLE TO THIS PROBLEM I HAVE OPENED A CASE BUT I DON'T BELIEVE ANYONE IS LOOKING AT IT. I ALSO CHECK 2021 VEHICLES AND IT HAS THE SAME ISSUE.
NHTSA ODI 11388305
Nov 18, 2020Transmission & drivetrainElectrical systemEngine
I PURCHASED A BRAND NEW FORD TRUCK XL. F-150 ON 8/23/2020.ON 8/23/2020. THE VEHICLE BROKE DOWN , AFTER A WEEK OF BEING AT THE DEALERSHIP THEY CAME TO A CONCLUSION BASED ON THE DIAGNOSTIC TEST THAT THE VEHICLE WAS, ALLEGEDY STRUCK BY LIGHTING WITH NO VISIBLE MARKS THE FORD DEALERSHIP SUGGESTED THAT I SHOULD PUT A CLAIM IN THROUGH MY INSURANCE SINCE MY VEHICLE IS NOT A WARRANTY ITEM UNDER ACTS OF NATURE WHICH I DID. I THEN CONTACTED THE ORIGINAL DEALERSHIP WHERE I PURCHASED THE VEHICLE FROM AND HAD THE TRUCK TOWED ON 9/11/2020.AFTER NUMEROUS ATTEMPS AND OPENING A CLAIM THROUGH CORPORATE FORD AND THEN BEING DENIED I REACHED OUT TO MY INSURANCE COMPANY AFTER THREE INDEPENDENT APPRAISAL'S AND NUMEROUS PHONE CALLS ALONG WITH EMAILS NO ONE HAS RESPONDED TO RESOLE THIS ISSUE , IT HAS BEEN ALMOST THREE MONTHS NOW WITH NO CONCLUSION AND MY INSURANCE COMPANY HAS DENIED MY CLAIM DUE TO THE INCOMPETENCE OF THE FORD DEALERSHIP.
NHTSA ODI 11375219
Nov 17, 2020Electrical systemBody & structureSeats
MULTIPLE ISSUES WITH VEHICLE INFOTAINMENT SYSTEM. REPLACED TWICE. REAR PARKING CAMERA MALFUNCTIOING AFTER TWO REPLACEMENTS. WHENEVER THERE IS RAIN FALL WATER LEAKS INTO THE DRIVER'S SIDE FLOOR. THIS HAS CAUSED MAJOR RUST BUILD UP. VEHICLE HAS ONLY 3K MILES ON IT.
NHTSA ODI 11375137
Oct 27, 2020Electrical system
BACKUP CAMERA NOT WORKING CORRECTLY, SOMETIMES IT HAS A BLACK SCREEN
NHTSA ODI 11366710
Oct 20, 2020Transmission & drivetrainElectrical system
BACKUP CAMERA NOT WORKING SINCE MARCH SIX MONTHS OF CALLING THE DEALER THEY SAY ITS ON BACK ORDER. HINES PARK FORD WILL NOT SERVICE THE RECALL ON THE TRANSMISSION. GOT HUNG UP ON TWICE. VARSITY FORD SAME PROBLEM CAMERA ON BACKORDER WILL NOT SERVICE RECALL.
NHTSA ODI 11365344
Oct 16, 2020Electrical system
FAULTY BACKUP AND FORWARD CAMERA AT INCONSISTENT INTERVALS. CAMERA WILL BECOME VERY DARK AND VIEW IS DISTORTED MAKING IT IMPOSSIBLE TO SEE WHERE YOU ARE GOING FROM CAMERA VIEW. TRUCK WAS BOUGHT NEW IN JANUARY 2020 AND STARTED HAVING CAMERA PROBLEMS LATE THIS SUMMER. WITH COVID-19 NOT DRIVING AS MUCH AS BEFORE APRIL. THE CAMERAS ONLY WORK WHEN BACKING UP OR PULLING FORWARD AT LOW SPEED. THUS TRYING TO PARK OR EXIT A PARKING SPACE CAMERAS CAN BE OF NO HELP IF IT IS HAVING ITS SPORADIC DARK OUT.
NHTSA ODI 11364688
Oct 14, 2020Electrical system
THE REAR CAMERA IS SHOWING THE IMAGE COMPLITLY DISTORTED. I BOUGHT THIS TRUCK 10-03-2020 AND IN ONE WEEK LSTER THE REAR CAMERA WAS NOT WORKING ALL THE IMAGES WERE BLURRY AND DISTORTION.AT THE FULL SCREEN.
NHTSA ODI 11364421
Oct 14, 2020Electrical systemVisibility & wipers
THE REAR WINDOW DEFROSTER CAME ON FOR THE FIRST TIME IN COLD WEATHER AND WITHIN 10 MINUTES, THE REAR WINDSHIELD SHATTERED WHILE IN MOTION ON A CITY STREET. MY KIDS WERE IN THE BACK SEAT. FORD IS NOT OFFERING TO COVER THE DAMAGE UNDER THE WARRANTY OR EVEN INVESTIGATE THE ISSUE. THE TRUCK HAS 2100 MILES ON IT.
NHTSA ODI 11364423
Oct 12, 2020Electrical system
BACKUP CAMERA GOES IN/OUT. IT WILL DISPLAY A DISTORTED SCREEN AND/OR GO BLACK THEN DISPLAY MALFUNCTION HAS OCCURRED AND TO CONTACT DEALER. THIS HAS BEEN HAPPENING SINCE JULY 2020 AND GETTING WORSE. THIS IS A MAJOR SAFETY CONCERN .
NHTSA ODI 11364033
Oct 8, 2020Electrical system
BACKUP CAMERA APPEARS DISTORTED AND OFTEN GOES BLACK. INTERMITTENT ISSUE.
NHTSA ODI 11363392
Oct 3, 2020Electrical system
THE REARVIEW CAMERA DOES NOT WORK - INTERMITTENTLY EITHER BLURS OUT OR BLACKS OUT, SOMETIMES GOES TO A BLUE SCREEN WITH NO FUNCTIONALITY. THIS OCCURS WHEN THE VEHICLE IS PLACED IN REVERSE.
NHTSA ODI 11362557
Sep 30, 2020Electrical system
BACKUP CAMERA DISTORTED AND GOING BLANK WHILE BACKING UP ON HOT OR RAINY DAYS .LAST 3 MONTHS
NHTSA ODI 11362079
Aug 16, 2020Electrical system
MY TRUCK IS 5 MONTHS OLD AND HAS BEEN TO THE DEALER 3 TIMES TO HAVE THE FRONT CAMERA FIXED. THEY FINALLY REPLACED THE FRONT CAMERA AND IT STILL DOES NOT WORK. THE TRUCK HAS A FRONT CAMERA SIDE CAMERAS AND A REAR CAMERA. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT DIFFERENT CAMERAS NOT WORKING AND FORD JUST IGNORES IT OR REPLACED THE FAULTY CAMERA WITH ANOTHER SEEMINGLY FAULTY CAMERA. NUMEROUS REPORTS AND NUMEROUS VEHICLES HAVE BEEN TO FORD WITH THE SAME ISSUE, THE CAMERAS FAILING, FRONT SIDE AND BACK UP CAMERAS. ON A TRUCK THAT COST AS MUCH AS THEY DO SOMETHING AS SIMPLE AS A CAMERA TO HELP PEOPLE BACK UP AND JUDGE THE DISTANCE PULLING INTO PARKING SPOTS IS PATHETIC. MANY PEOPLE WHO DON'T DRIVE TRUCKS OFTEN RELY ON THESE CAMERAS AS A SAFETY FEATURE WHEN BACKING UP OR PULLING INTO SPOTS TO AVOID HITTING ANOTHER CAR. THE VEHICLE HAS TO BE MOVING 5MPH OR SLOWER FOR THE CAMERAS TO WORK AND PARKED OF MOVING THEY DO NOT WORK.
NHTSA ODI 11349640
Jul 2, 2020Electrical system
BACKUP CAMERA FAILS TO WORK WITHIN DAYS OF TRUCK PURCHASE. DRIVER'S SIDE DOOR LOCK DOES NOT ENGAGE WITH REMOTE. WORKS ONLY WITH KEY TO ACCESS OR LOCK. ESTIMATED REPAIR TIMES GIVEN ARE WEEKS VS DAYS. UNACCEPTABLE.
NHTSA ODI 11337226
May 30, 2020Electrical system
BOUGHT TRUCK ON 05/25/2020 . TODAY'S 05/30/2020 . MY TRUCK HAS ONLY 355.7 MILES AND HAS A WARNING ALREADY ' CHARGING SYSTEM SERVICES NOW' . I BEEN DRIVING FROM GALVESTON TEXAS TO WEBSTER TX. AND THE WARNING KEEP POPPING OUT DRIVEN AND EVEN ON FULL STOP. *TR
NHTSA ODI 11326634