What 506 owners told NHTSA about the 2020 Ford F-150 Supercab

The contact owns a 2020 Ford F-150. The contact stated upon attempting to replace a flat tire with the spare tire, the contact noticed that there was a hole in the spare tire. The contact determined that the mufflers had burned the spare tire due to the spare tire location in the vehicle. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The vehicle remained in a parking lot. The tire had not been replaced. The failure mileage was approximately 65,000.

NHTSA ODI 11666472

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the contact noticed water leaking from the top of the vehicle located near the microphone and the sunroof control area. The contact noticed water leaking from the area while it was raining. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 100,963.

NHTSA ODI 11641990

The contact called for her partner who owned a 2020 Ford F-150. The contact stated that the dashboard had warped near the passenger side's glove compartment when purchased. The dealer had been informed of the failure and informed the owner that the dashboard needed to be replaced. The vehicle was not repaired. The contact stated that while the vehicle was stopped and idling at a traffic light, the vehicle lunged forward causing the contact to aggressively depress the brake pedal, causing the vehicle to jerk abnormally. The contact stated that the engine was revving abnormally while stopped at a traffic light. Additionally, while shifting into reverse or drive, there was an abnormal clicking sound coming from underneath the vehicle. The contact stated that the failure had occurred approximately 5 times. The vehicle was taken to the dealer, and a computer reset was performed. The contact was unaware of the diagnostic results, or the repairs performed on the vehicle. The contact stated that the failure persisted, and the steering wheel intermittently loosened, there was oil leaking underneath the vehicle, and there was an abnormal burning oil odor coming from the vehicle. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 81,557.

NHTSA ODI 11636285

The contact owns a 2020 Ford F-150. The contact stated that upon attempting to enter the vehicle he found the driver's side door nearly impossible to open. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver-side door actuator. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V331000 (Latches/Locks/Linkages, Structure), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 40,000.

NHTSA ODI 11635279

On [XXX] I took the truck to Ford dealer after noticing the front floor passenger side carpet was wet and door locks and electronic tire pressure indicator failed to operate correctly. Ford service dept found a/c drain was letting water back into passenger compartment and caused body control module (bcm) failure. Bcm was replaced after 2 1/2 months in the service dept. Returned on 8/26/24, 9/18/24, and 10/22/24 for same water intrusion problem. Different repair done on 10/22/24 to remedy problem. Service dept contacted Ford national office and learned this was considered a design flaw by Ford. Expected a recall will be issued. Remedial treatment for mold was applied because I had been smelling a vinegar smell in the truck cab which is typical smell for presence of mold. This is the primary safety issue I believe exists, but failure of body control module could cause other safety problems. . No recall issued yet.

NHTSA ODI 11634951

The contact owns a 2020 Ford F-150. The contact stated that while her child was attempting to enter the vehicle, the door handle detached, nearly resulting in injury. The vehicle was taken to the dealer, who determined that the handle had detached due to being made of plastic. The vehicle was repaired, but the failure reoccurred three additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000. The VIN was not available.

NHTSA ODI 11589368

The contact owns a 2020 Ford F-150. The contact stated that while driving 50–55 MPH, the fiberboard cover and fiber shield detached from underneath the vehicle. There were no warning lights illuminated. The contact was able to reattach the fiber shield and cover. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was 30,000. The VIN was not available.

NHTSA ODI 11567199

The contact owns a 2020 Ford F-150. The contact stated that on several occasions while the vehicle was parked, the driver's and passenger’s side door handles became stuck. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11565089

The sunroof will leak through both the rear passanger seatbelt assembly which could damage the integrity of the seatbelt and/or seatbelt mount. Additionally, water will come out of the microphone/sunroof controls above the driver, which can cause the driver to become distracted and/or momentarily visually impaired. There are multiple posts in forums about this issue and I think it should be addressed by the NHTSA.

NHTSA ODI 11507990

The power tailgate opened and dropped down, on its own, while driving the truck, approximately 45mph.

NHTSA ODI 11470583

On 1/23/22, my passenger front door latch became frozen and will not open. I understand that this problem has been reported on similar vehicles, but the "fix" if installed does not solve the problem. The current outside temperature is 4 degrees Fahrenheit. All the remaining doors are functioning as they should, but my concern is that it will repeat or worse, not close/latch properly.

NHTSA ODI 11448504

The tail gate lowered on its own while we were driving down a high way and towing our camper. It dented the propane tanks and shifted the hitch system in addition to totaling the tail gate.

NHTSA ODI 11424124

I HAVE 2 MAJOR ISSUES: 1. MY TAILGATE KEEPS OPENING ON ITS OWN. IT HAS HAPPENED WHILE I WAS DRIVING AS WELL AS WHEN IT IS PARKED. DAMAGE HAPPENED TO THE TAILGATE WHEN IT OPENED ON ITS OWN IN THE GARAGE AND WAS LEANING AGAINST THE GARAGE DOOR WHEN MY WIFE OPENED THE GARAGE DOOR TO LEAVE IN HER VEHICLE. IT ALSO HAPPENED WHILE DRIVING ON THE HIGHWAY. THIS ISSUE HAS HAPPENED MULTIPLE TIMES BUT GARAGE ISSUE HAPPENED THIS MORNING AND WILL PUT THAT AS THE DATE IT HAPPENED BELOW. 2. ALSO THE LANE MINDING SYSTEM KEEPS ALARMING TELLING ME TO PUT MY HANDS ON THE WHEEL WHEN I HAVE NEVER LET GO OF THE WHEEL IN THE FIRST PLACE - THE SERVICE DEPARTMENT TOLD ME IT WAS BECAUSE I WAS DRIVING TOO STRAIGHT, THAT THE SYSTEM WANTS TO DETECT MOVEMENT IN THE STEERING WHEEL (AM I SUPPOSED TO DRIVE SERPENTINE DOWN THE ROAD TO KEEP MY VEHICLE?S ALARM FROM GOING OFF AND DISTRACTING ME?). THE ALARM HAPPENS WHEN I AM DRIVING ON STRAIGHT AREAS OF THE ROAD. THIS IS AN ONGOING ISSUE, PRETTY MUCH ON A DAILY BASIS SINCE I BOUGHT THE TRUCK.

NHTSA ODI 11416801

PURCHASED MY F150 NEW AND FROM THE DEALER AND THE FRAME WAS OIL SPRAYED TO PREVENT CORROSION AND RUST BEFORE TAKING THE VEHICLE HOME. TRUCK NOW SITS JUST UNDER 8,000MI AND THE REAR AXLE AND A GOOD PORTION OF FASTENERS ARE ALL RUSTY AS IF THE TRUCK IS 15YRS OLD. THE SKID PLATE UNDER THE TRANSFER CASE LOOKS LIKE IT MAY HAVE BEEN ZINC PLATED FROM THE FACTORY BUT NOW IT'S ALL PITTED AND CORRODED AND DOES NOT LOOK LIKE A NEW TRUCK. I CAN'T HARDLY BELIEVE THAT AFTER SUCH A SHORT TIME THE UNDERSIDE LOOKS LIKE THIS AS IF THERE WAS NO PAINT APPLIED TO ANYTHING AT THE FACTORY. THIS ISSUE NEEDS TO BE TAKEN CARE OF AND FIXED BY FORD.

NHTSA ODI 11414537

I WAS INVOLVED IN AN ACCIDENT IN MY NEW FORD F-150 KING RANCH ON THE ABOVE DATE TRAVELING ON THE HENRY HUDSON PARKWAY (MANHATTAN) SOUTHBOUND. MY TRUCK WAS STRUCK IN THE REAR PASSENGER DOOR BY AN UNKNOWN VEHICLE AND CAUSED US TO SPIN OUT 2 TIMES AT 60 MPH AND HIT THE CENTER CONCRETE DIVIDER ALMOST DIRECTLY HEAD ON. WE HIT TO THE PASSENGER SIDE OF THE FRONT OF THE TRUCK.. THE AIRBAGS DIDN'T DEPLOY. THE CANISTERS ON THE SIDE IMPACT AIRBAGS OPENED AND THE POWDER WAS ALL OVER BUT THE BAGS DIDN'T DEPLOY. I DON'T THINK THIS WAS NORMAL AND I FEEL IT SHOULD BE LOOKED AT. THERE WAS $31,000 DAMAGE TO THE VEHICLE WHICH WASN'T TOTALED. IS THIS SOMETHING THAT THIS AGENCY WILL LOOK INTO FOR ME? RESPECTFULLY SUBMITTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT

NHTSA ODI 11407893

FORD TEAM, ON SUNDAY, JANUARY 24TH I HAD A MAJOR SAFETY MALFUNCTION WITH MY 2020 F-150 I BOUGHT THIS PAST SUMMER IN MENOMONIE WI. DESCRIPTION ON THE INCIDENT: I PULLED MY TRUCK OUT OF MY GARAGE TO PULL MY ATV TRAILER OUT. ONCE THE TRAILER WAS PULLED OUT, I STARTED MY TRUCK BACK UP AND PROCEEDED TO PULL IT BACK INTO THE GARAGE. WHILE COASTING IN, I PRESS THE BRAKES TO STOP THE TRUCK AND THE ABS KICKED IN AT THE REAR TIRES KEPT DRIVING MY TRUCK FORWARD. I ENDED UP SLAMMING INTO MY WORK BENCH WHICH IS ATTACHED TO MY BACK WALL. I REMEMBER LOOKING DOWN AT MY PEDAL AND WONDERING WHY THE TRUCK WAS STILL DRIVING FORWARD WHEN THE BRAKES WERE PRESSED. I HAVE PULLED INTO MY GARAGE HUNDREDS OF TIMES AND THIS TIME WAS NO DIFFERENT. I KNOW WHAT THE ABS FEELS LIKE AND THIS WAS NOT THE CASE. THE TRUCK TRIED TO OUT POWER THE ABS AND DIDN'T STOP UNTIL I HIT. I HIT SO HARD THAT THE GARAGE SHOOK AND ITEMS WERE FALLING OFF MY SHELVES. THE AMOUNT OF DAMAGE I INCURRED WOULD NOT HAVE HAPPENED IF I WAS JUST COASTING INTO THE BENCH. TALKING TO A CO-WORKER HE STATED THIS HAD HAPPENED TO HIS DAD IN THE PAST AND SAID THERE MIGHT BE AN ERROR IN THE CODE, SOMETHING TO DO WITH IT STILL BEING IN HIGH IDLE AND THE ABS KICKED IN. IF THIS ERROR CANNOT BE DIAGNOSED I'M NOT SURE I FEEL SAFE DRIVING THIS TRUCK ANYMORE. MAKES ME SICK TO MY STOMACH TO THINK WHAT WOULD HAVE HAPPENED IF ONE OF MY KIDS WERE IN FRONT OF ME. PLEASE TROUBLE-SHOOT THIS ISSUE AND FOLLOW UP WITH THE CAUSE AND HOW MUCH DAMAGE AS BEEN DONE. THANK YOU, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

NHTSA ODI 11390459

MULTIPLE ISSUES WITH VEHICLE INFOTAINMENT SYSTEM. REPLACED TWICE. REAR PARKING CAMERA MALFUNCTIOING AFTER TWO REPLACEMENTS. WHENEVER THERE IS RAIN FALL WATER LEAKS INTO THE DRIVER'S SIDE FLOOR. THIS HAS CAUSED MAJOR RUST BUILD UP. VEHICLE HAS ONLY 3K MILES ON IT.

NHTSA ODI 11375137

THE FLOOR BOARDS ON THE DRIVER SIDE IS STAYING WET AND HAS CAUSED MOLD TO FORM ON THE CARPET THIS IS A PROBLEM BECAUSE MOLD IS NOT GOOD FOR YOUR RESPIRATORY SYSTEM.

NHTSA ODI 11366295

DROVE FROM NEW JERSEY TO BROOKLYN, OVER THE VERRAZZANO PARKED AND GUESS WHAT... TAILGATE WAS OPEN WITH MY TOOLS EXPOSED? HEADING HOME NICE DRIVER IN TUNNEL MADE ME AWARE THE TAILGATE WAS OPEN. FINISHED DRIVING THROUGH TUNNEL, PULLED OVER TO CLOSE TAILGATE FOR THE THIRD TIME ON ONE DAY. *TR

NHTSA ODI 11331649