What 1,479 owners told NHTSA about the 2020 Ford Escape Gas

The manufacturer is unable to remedy the safety recall 26V123 & 26V117 for my vehicle in a timely manner.

NHTSA ODI 11731711

Panoramic roof, sunshield, coming off track and drooping which blocks the rear window. This causes a safety issue of not being able to see what is behind you while you’re driving.

NHTSA ODI 11731714

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11731363

The contact owns a 2020 Ford Escape. The contact stated that the front passenger’s door failed to remain open and the driver's side window was malfunctioning. The contact stated that the driver’s side window automatically rolled up while the window was being lowered. Additionally, the liftgate failed to latch or lock properly. The contact stated that while driving 65 MPH, the vehicle suddenly came to a complete stop on two separate occasions. The vehicle was taken to a dealer; however, the dealer informed the contact that there were no failures found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.

NHTSA ODI 11731431

This is the engine fuel component injection system is not available for fixing within a timly manner and I smell gasoline this is not acceptable to use as it is

NHTSA ODI 11730995

The contact’s daughter owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the back over prevention sensor alarmed the driver that a person or an object was in the rear of the vehicle, even though there was nothing behind the vehicle. While accelerating at various speeds and after being idle, the vehicle jerked abnormally before accelerating. While attempting to start the vehicle, the vehicle jerked and failed to immediately start, causing the driver to have to aggressively depress the accelerator pedal for the engine to start. The wrench warning light and check engine warning lights were illuminated. The dealer was contacted; however, the contact was unable to speak with a representative. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11731083

The contact owns a 2020 Ford Escape. The contact stated that the brake pedal was firm while depressed, and the vehicle lost brake assist functionality. The contact stated that there was an unknown brake warning light displayed on the instrument panel. The failure worsened, and the vehicle was no longer safe to operate. Due to the failure, the vehicle was towed to a dealer, where a diagnostic test was performed. The contact was informed that the electric brake booster needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 53,000.

NHTSA ODI 11731135

When the inside of the car gets too hot, you cannot shift the car dial out of park. The engine runs but the car will not go into gear. It happens whenever the car gets too hot. There should be a recall to fix the issue. It is not safe to be stuck sitting in your car unable to move.

NHTSA ODI 11731162

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ODI 11731222

The contact owns a 2020 Ford Escape. The contact stated that the sunroof shade was loose, bouncing, and sagging while opening the sunroof. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was determined that the part needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 62,000.

NHTSA ODI 11730747

Multiple warning lights 4WD, Advance track, power train, hill start coming up on in my 2020 Ford Escape Titanium. Some go off for a few days and then come back on, some go on and off while driving. Also purge valve evap codes come up

NHTSA ODI 11730093

The contact owned a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 26V123000 (BACK OVER PREVENTION), 26V117000 (VISIBILITY) and ( 25V829000 (STRUCTURE); and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

NHTSA ODI 11730194

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 25V829000 (Structure), 26V123000 (Back Over Prevention) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer and the dealer were not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11729866

The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that after shifting to reverse(R), the vehicle failed to operate as needed. The vehicle was taken to the local dealer who diagnosed that the transmission was inoperable and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 81,000.

NHTSA ODI 11729966

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11729457

The drivers seat belt buckle lactch has broke. The part of the buckle that latched the seatbelt has broken and fallen down into the buckle therefore the drivers seat belt can not be worn. This is a huge safety issue and is also illegal. The seat beat and buckle should be something in a vehicle that doesn’t just break like this. Makes me very concerned that they will not hold up in an accident.

NHTSA ODI 11729034

There has been a safety recall for this vehicle for the same issue for far too long. Fords temporary remedy has made my vehicle be even more unsafe to drive causing faults with AWD, Traction control, hill assist, power steering, alternator producing to high voltage, etc. the vehicle was not legal to drive from ‘at to February do to this issues. Fords temporary remedy issued a new recall 25S76 replacing recall 22S73. Supposedly this was going to fix problems with first recall update but the vehicle still experiencing the same faults. And is not legal or safe to drive in NY. When will Ford have to make right in these issues?

NHTSA ODI 11729040

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, or while driving at undisclosed speeds, there was smoke entering the cabin of the vehicle through the air vents and underneath the hood. The vehicle was taken to the dealer, who determined that the fuel injector needed to be replaced, but parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11727576

Purchased my 2020 Ford Escape brand new. Since owning it I have repaired/replaced the shocks and struts 3 times. They continue to leak. The car has not been used to carry heavy items or tow etc. Car is kept in a garage year round.

NHTSA ODI 11726416

Powertrain malfunction/ reduced power hill start assist warning Pre- collision assist not available

NHTSA ODI 11725986

Door is making a popping noise when opening and closing the door. Does not close smoothly. Appears to be a known issue with spot welds that go bad.

NHTSA ODI 11726109

I have a recall for my vehicle that was sent out as an advanced notice back in July 2025. There is still no remedy available. This recall states my car could ignite in an engine fire if not repaired. This could cause serious danger or bodily harm to me and others while I'm driving.

NHTSA ODI 11725738

The fabric covering for the sunroof detached and is now sagging down so that you can not see out the rearview mirror.

NHTSA ODI 11725863

Awd module fault seeing a lot of other owners having same issue of awd module breaking and causing awd to not function

NHTSA ODI 11725946

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11725539