What 869 owners told NHTSA about the 2019 Toyota RAV4 Plug-in Hybrid

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH SERRA TOYOTA OF DECATUR (309 BELTLINE PL SW, DECATUR, AL 35601, (256) 340-0330) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER THAT STATED THAT HE COULD PAY OUT POCKET TO REPAIR THE VEHICLE AND RECEIVE A REIMBURSEMENT WHEN THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO OAK LAWN TOYOTA (4320 95TH ST, OAK LAWN, IL 60453) WHERE THE CONTACT WAS INFORMED THAT THE MECHANIC FOUND NO ISSUES WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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2019 TOYOTA RAV 4 HYBRID. CONSUMER WRITES IN REGARDS TO EMERGENCY BRAKE SWITCH. *LD THE CONSUMER STATED THE EMERGENCY BRAKE SWITCH WAS POORLY PLACED. THE CONSUMER STATED IT WAS PLACED TOO CLOSE TO THE GEAR SHIFT AND THE INSET STORAGE AREA. THE CONSUMER ACCIDENTALLY ACTIVATED THE EMERGENCY BRAKE WHIE DRIVING 65 MPH. DUE TO THIS, THE CONSUMER BURNED THE RUBBER OFF THE TIRES AND HAD TO PURCHASE NEW ONES. *JS

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THERE HAS BEEN A SAFETY RECALL ON THIS CAR FOR OVER A MONTH NOW WITH NO REMEDY. IF THIS PROBLEM COULD CAUSE THE CAR TO STALL AND CAUSE A HIGHER CHANCE OF A CRASH, WHY IS IT TAKING SO LONG TO FIX? IT IS UNSAFE!

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EL VEHCULO HACE UN RUIDO EN AMBOS LADOS DE LAS PUERTAS DEL CONDUCTOR Y PASAJERO, ENTRE LAS PUERTAS, DASH Y GUARDALODOS. EL RUIDO ES COMO UN RESTRILLAR CUANDO EL VEHCULO CAE EN UN HOYO, TOMA UN BADN O HACE FRICCIN AL FRENAR.

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I AM UNABLE TO LOCK THE DRIVER SIDE FRONT DOOR. INTERNAL CONTROLS, REMOTE CONTROLS, AND THE MANUAL KEY FAIL. IT WILL OPEN AND CLOSE (LATCH), BUT CAN BE OPENED FROM THE INSIDE OR OUTSIDE, WHETHER PARKED OR RUNNING. I HAVE NOT TRIED TO OPEN IT FROM THE OUTSIDE WHEN IN MOTION. WHEN ATTEMPTING TO LOCK, THE MECHANICAL INDICATOR BY THE DOOR HANDLE MOVES FROM UNLOCKED TO LOCKED TO UNLOCKED TO LOCKED RAPIDLY AND WITH A HARSH RATTLE NOISE.

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BATTERY KEEPS DRAINING AFTER NOT DRIVING THE CAR FOR AS LITTLE AS 14 HOURS, ALTHOUGH MOST OFTEN 4-5 DAYS. PER PHONE COMMUNICATIONS WITH TOYOTA (THEY HAVE REPEATEDLY REFUSED TO COMMUNICATE VIA EMAIL), THIS IS NORMAL WITH NEW CARS AND IS BECAUSE THE CAR ISN'T DRIVEN ENOUGH. THEY HAVE SPECIFICALLY STATED THAT NOT DRIVING THE CAR FOR 4-5 DAYS IS NOT ENOUGH AND EVEN THAT THE TIME IT HAPPENED AFTER NOT DRIVING IT FOR 14 HOURS IT WAS DUE TO NOT DRIVING IT ENOUGH. THIS WAS NOT COMMUNICATED AT THE TIME OF BUYING THE CAR AND THE OWNER'S MANUAL ONLY SPECIFIES THAT THE CAR NEEDS TO BE DRIVEN AT LEAST EVERY FEW MONTHS TO KEEP THE BATTERY FROM DRAINING.

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ONLY ABLE TO PUT 9 OR 10 GALLONS INTO THE GAS TANK WHEN THE FUEL GAUGE WAS INDICATING EMPTY. THE TANK IS SUPPOSED TO HAVE A 14.5-GALLON CAPACITY. FACTORY REFUSES TO OFFER ANY CONSIDERATION FOR THIS ANNOYING ISSUE.

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SIDE MIRRORS VIBRATE MAKING THEM VERY BLURRY DURING DRIVING. THERE HAS BEEN MANY COMPLAINTS YET NO FIX. MOTOR - VEHICLE JOLTS FORWARD AFTER MAKING A STOP AND THEN ACCELERATING. TOYOTA DEALERSHIP HAS BEEN NOTIFIED, YET THEY REFUSE TO FIX EITHER ISSUE EVEN WITH THE AMOUNT OF COMPLAINTS FOR BOTH ISSUES.

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WELL DOCUMENTED PROBLEM ONLINE WHICH I HAVE WITH MY VEHICLE. THE REMODELED 2019 TOYOTA RAV4 HAS A COMMON WATER LEAK WHERE THE HEADLINER MEETS THE SAFETY AIRBAGS. THIS IS A RESULT OF THE PLASTIC PINS HOLDING THE ROOF RAIL RACKS ON BEING CRUSHED BY THE FACTORY DURING INSTALLATION. *LN' CONSUMER STATED THERE WAS NO SERVICE BULLETIN WHEN VEHICLE WAS SOLD, EVEN THOUGH FAILURE WAS KNOWN BY THE MANUFACTURER.*JB

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MTE, GALLONS TO FILL UP, DON'T EQUAL THE MILES TO GO AFTER A FILL UP. HAVE HAD CAR A YEAR, HAVE ONLY FILLED UP ONCE MORE THAN 10 OR SO GALS, DOESN'T MATTER HOW MANY MILES TO EMPTY SHOW ON GAUGES. DON'T GET ANYWHER NEAR THE MILES DRIVEN THAT WAS TOLD TO ME. I FILL UP, USUALLY TAKES ABOUT 9-10 GLS. WILL HAVE LESS THAN 500 MILES TO DRIVE ON THAT TANK OF GAS.DRIVING LOCAL AND ON HIGHWAY.

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I AM UNABLE TO GET THE 14.5 GALLONS WHEN FILLING UP. MOST OF THE TIME, I GET ABOUT 10 GALLONS. THIS DROPS THE RANGE FROM THE ADVERTISE 600 TO ABOUT 520 MILES.

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THE FUEL TANK WILL ONLY TAKE ABOUT 12 GALLONS OF GAS INSTEAD OF IT'S 14.5 GALLON CAPACITY. THE DEALER ACKNOWLEDGED THE ISSUE AND I WAS TOLD TOYOTA WAS WORKING ON A FIX AND WOULD CONTACT ME WHEN IT WAS SOLVED. CAN THIS PROBLEM CAUSE A SAFETY ISSUE.?

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WHEN I FILL UP MY GAS TANK IT'S NEVER FULL ACCORDING TO THE FUEL GAUGE. CLUSTER SHOWS 350 MILES TIL EMPTY

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ENGINE STALL AND RUN ROUGH WHEN DRIVING ON A CITY

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NHTSA RECALL NUMBER: 20V012 RECALL DATE: JANUARY 13, 2020 MANUFACTURER RECALL NUMBER: 20TB02 STILL NO CONTACT FROM DEALER ON WHEN REPLACEMENT FUEL PUMP WILL BE AVAILABLE. 11 MONTHS SEEMS EXCESSIVE.

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AFTER WAITING FOR 10 MONTHS, TOYOTA HAS STILL NOT DELIVERED A FIX FOR THEIR KNOWN FUEL TANK CAPACITY PROBLEM IN THEIR 2019 RAV4 HYBRID MODEL. TOYOTA CONTINUES TO STATE THAT THE 14.5GAL TANK HAS A CAPACITY OF MORE THAN 500 MILES, WHILE OWNERS STRUGGLE TO PUT MORE THAN 9-10 GALLONS INTO THE VEHICLE. THE REDUCED RANGE AND INCONSISTENT FUEL LEVEL READINGS HAVE LEFT ME UNSURE AS TO HOW MUCH FUEL THE VEHICLE ACTUALLY HAS, RESULTING IN FREQUENT FUEL STOPS AND AN OBSERVED RANGE OF CLOSER TO 300MILES.

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VEHICLE REFUELING PERFORMANCE. THE GAUGE DOES ACCURATELY REFLECT THE CONTENTS OF THE GAS TANK. 14 GAL TANK EMPTY WILL NOT TAKE MORE THAN 8 GAL OF GAS. RESULTING IN A SAFETY ISSUE AS YOU NEVER KNOW WHEN YOU ARE OUT OF GAS.

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SOUND HEARD WHEN GOING FROM ALL WHEEL DRIVE TO FRONT WHEEL DRIVE AT LOW SPEEDS. ALSO WHEN STOPPING WHEN WHEN THE REAR WHEEL DRIVE REENGAGES.

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DRIVING THE VEHICLE AT 65 MILES ON A FREEWAY I DRIVE DAILY. WHILE HAVING THE CRUISE CONTROL ACTIVE THE VEHICLE SUDDENLY AND DRASTICALLY REDUCED THE SPEED TO ALMOST 0 WHEN THE VEHICLE GOT CLOSED TO ANOTHER VEHICLE ON THE RIGHT SIDE LANE MAKING A RIGHT TURN. THE VEHICLE TURNING WAS NOT ON MY LANE IN FRONT OF ME IT WAS ALREADY IN A SEPARATE LANE MAKING THE TURN. THE VEHICLE HAS DONE THIS 5 TIMES IN THE YEAR I HAVE OWNED IT.

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DURING A SLOW ROLL, THE VEHICLE JERKS PRETTY BAD. COMMON PROBLEM WITH THE RAV4S THAT TOYOTA HASN'T ADDRESSED.

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AS THE TRANSMISSION SHIFTS DOWN TO FIRST GEAR, WITHOUT COMING TO A COMPLETE STOP AS ONE ACCELERATES THE VEHICLE MAKES AN ABRUPT FORWARD MOVEMENT. STRONG ENOUGH TO MOVE A PASSENGER BACKWARDS. I HAVE ONLY NOTICE THIS AT LOW SPEEDS IN TRAFFIC. DOES NOT HAPPEN AFTER COMPLETE STOP. I WILL RAKE CAR TO DEALER TO CHECK THE TRANSMISSION THIS IS NOT NORMAL ON AN AUTOMATIC TRANSMISSION.

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THE VEHICLE CANNOT BE REFUELED FULLY WITHOUT TOPOFF, REDUCING THE DRIVING RANGE OF THE VEHICLE.

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I WAS PULLING INTO MY GARAGE WHEN MY RAV4 TOOK OFF LIKE A ROCKET AND HIT THE CONCRETE BACK WALL.*DT THE CONSUMER HAS STATED THAT THE INCIDENT OCCURRED ONCE MORE WHEN THE CONSUMER WAS AT THE TAMPA INTERNATIONAL AIRPORT IN THE CELL PHONE PARKING LOT. THE VEHICLE SUDDENLY ACCELERATED AND DIAGONALLY WENT AHEAD AND COLLIDED WITH 2 OTHER VEHICLES. *AS

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RADIO SUDDENLY LOSES SOUND, AND THEN COMES BACK VERY LOUD SCARING PASSENGERS AND THE DRIVER. SOMETIMES SOUND NEVER COMES BACK. SCREEN IS FAULTY AND HAS SLOW RESPONSE TO TRANSITION FROM CAMERA TO RADIO AND BACK. UPDATES ARE REQUIRED BUT DEALERSHIPS WANT THEM PAID FOR IF NOT IN WARRANTY

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