Feb 19, 2024Driver assistance
While driving in a parking structure, at around 15-20 MPH, the automatic emergency braking went on and brought the vehicle to an unsafe stop. Luckily no one was right behind the vehicle. The automatic emergency brake light came on at the same time. This is a safety hazzard in that the system can just engage without cause. In the parking structure, there is a chance of being reaer-ended and hurt. If this happened on a highway or at a faster speed, injury or death could occur. I have seen online that there have been concerns about this happening in this model Rogue. i will be communicating with the Nissan company also.
NHTSA ODI 11572692
Feb 16, 2024BrakesDriver assistanceCrash
Collison warning and emergency breaks failed causing a rear end collision
NHTSA ODI 11572294
Dec 31, 2023BrakesDriver assistance
While driving my car suddenly used it brakes and stop suddenly. I was driving and this is very dangerous. We need a recall on this problem. I'm afraid to drive this car.
NHTSA ODI 11562804
Dec 18, 2023Driver assistance
Several random unwanted deployments of forward emergency braking system with no danger of other vehicles or pedestrians near by. All deployments have happened below 30 mph both in city driving and rural settings.
NHTSA ODI 11560620
Nov 15, 2023Lane DepartureDriver assistance
After occasional intermittent warnings (lasting 1-2 driving session with several months between warnings), the vehicle developed a persistent malfunction warning within 2-3 minutes of starting the vehicle. This warning indicated a fault with the lane assist camera that also disabled the vehicle's automatic emergency braking, blind spot warning, lane departure warning, and all adaptive cruise control and lane keeping assistance features in the car. Vehicle effectively has no operating ADAS features. Dealer was able to confirm malfunction warning and found DTCs c1b00 and c1b00-49 (camera unit malfunction). Dealer indicated replacement of camera was only solution available, and that it would not be covered by manufacturer warranty, despite the malfunction disabling several safety-critical ADAS features of the vehicle unrelated to the lane assist camera.
NHTSA ODI 11555330
Sep 23, 2023Electrical systemDriver assistanceCrash
I turn on the car and there is no screen and even the radio will be on playing sound at times but no screen nor do any buttons control it then suddenly comes on when driving Happened a few times but now im sure something is malfunctioning .Now My back up camera screen went black while backing out of my driveway I damaged my home pvc fence and my right fender was damaged as well in this incident I currently will NOT count on the camera until there's a recall lastly suddenly at 50mph the vehicle started to brake sharply no one was on road or in front of me for no reason that happened awhile ago these sensors for safety are great but now I feel really uneasy that only happened 1x I am the original owner and never in an accident until hitting my own driveway gate with minimal damage but obvious and noticeable due to camera issue,not sure what to do but my deductible is high I even purchased extended warranty from nissan so gonna see if they can cover the issue it's a 2019 no trouble lights were ever on and passes nys inspection without issue everytime
NHTSA ODI 11546190
Aug 17, 2023Driver assistance
[AEB] Automatic Emergency Braking System 2019 Nissan Rogue I bought a “Certified New” 2019 Nissan Rogue from Destination Nissan in March 2022. The vehicle had less than 8000 miles at time of purchase. I recently have experienced issues with the: [AEB] Automatic Emergency Braking System. I am not sure this rises to a complaint through the Consumer Protection Bureau; but it certainly warrants issues you may want to look into. The warning light indicating the front [AEB] system was NOT working was/is flashing. I figured it was covered under the “Certified New Car Warranty,” so I brought the car to Destination Nissan. Found out that it was NOT under warranty and the front camera had a bad circuit and would cost $2600 to replace. I did not even know this device was on the car when I bought it and really had/have no interest in having this option. I instructed Nissan to NOT do the repair and just remove the option. They said, they could not remove and I simply could ignore the warning by hitting the OK button. We must hit the OK button EVERY time my wife and I start the car. I was pretty surprised that the item was not considered part of the drive train and hence under warranty, as it automatically can stop the car if [AEB] deems necessary. I guess this on me for not doing my diligence at time of purchase, and is not really the main reason for writing you. I subsequently have been doing some research on [AEB] Automatic Emergency Braking Systems. I found and I am sure you are aware there have been numerous issues and recalls. Nissan, Honda, Volkswagen and others are and have been involved. I decided I better have the system checked by my own garage and mechanic. They do not have the necessary software. I called a second garage/bodyshop and found they could do the work but would be at the mercy of a “mobile” Nissan van which would have to be accessed. Their experience with this was not something convenient and advised me to just deal with Nissan myself.
NHTSA ODI 11539069
Jul 6, 2023Electrical systemLane DepartureDriver assistance
After heavy rainfall I get the message "Warning Malfunction" and "Chasis Control System Error". Brought into Nissan and they can't seam to figure out the problem. I can not use cruise control, lane departure warning, blind spot monitoring, forward collision warning, automatic breaking, etc. No water leaks have been detected.
NHTSA ODI 11530673
Jun 30, 2023Driver assistance
The Rear Automatic Braking (RAB) indicator came on at the same time as the Automatic Emergency Braking (AEB) with Pedestrian Detection system warning light "Warning", "System Fault" message. The vehicle dynamic control (VDC) light came on at the same time. The air conditioner fan quit blowing. The car became difficult to handle. The "Rear Door Alert is activated" warning message is intermittent.
NHTSA ODI 11529712
Jun 8, 2023BrakesDriver assistance
A light came on and upon looking it up, it states that my breaks needed to be evaluated. I had the brakes replaced in the summer of 2022, but the light didn't go out. I started having problems with the car stopping and hesitating to stop. I took the car in Feb 2023 to Nissan and they said the Electronic Breaking System was going out. In May, I noticed the Parking break didn't light up nor did it stop the car. I took it back to Nissan and they were talking $1300 to replace it. I feel this should be a recall. You need breaks to stop and that is not something that should be going out. My latest invoice for the fix is $1500 out of my pocket. It has to be fixed as my daughter uses the car and I can't afford an accident, insurance, nor funeral cost. The fix is cheaper.
NHTSA ODI 11526004
Apr 27, 2023BrakesDriver assistanceCrash
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
NHTSA ODI 11519246
Apr 11, 2023SteeringBrakesDriver assistance
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
NHTSA ODI 11516501
Mar 8, 2023Driver assistance
This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.
NHTSA ODI 11510781
Feb 17, 2023Driver assistance
The Emergency Braking System, Yes it is available upon request. The vehicle applied the braking system in the middle of the street, While I was driving. I have had this vehicle in the service center before for the same issue, And it was “Repaired”. The lights on the dash started flashing yellow, And it made a beeping sound before the system applied the brakes. There was nobody near me when this happened, It just applied the emergency brake by itself. The collision light on the dash blinks all the time at random, I’ve told service about it but they can’t reproduce the same issue.
NHTSA ODI 11507811
Feb 14, 2023BrakesDriver assistance
Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.
NHTSA ODI 11507251
Dec 15, 2022BrakesDriver assistance
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
NHTSA ODI 11497521
Dec 5, 2022BrakesDriver assistance
I was exiting the highway and slowing for a light when my car just jerked to a complete stop.
NHTSA ODI 11496078
Nov 8, 2022BrakesDriver assistance
My AEB engaged suddenly while I was driving about 40-45 mph without any other vehicles in front of me. Thankfully there was not a vehicle behind me. I called the dealership and there are no known recalls on my vehicle. They also informed me this was not something that they knew of as being a problem. I was told to make sure the sensor was clear but they would be unable to determine if there was a problem unless they could reproduce it. I am able to turn off this system, but it turns on automatically each time the car is started so I would have to disengage it each time I start my car. This is a dangerous situation as I drive to work on a busy highway in a metropolitan area with many vehicles on the morning/evening commute. I am concerned this could happen again while I am going much faster with cars behind me and this would potentially lead to a serious collision. My car is up to date on inspection. There were no warning lights on at the time of the incident.
NHTSA ODI 11492779
Oct 28, 2022Driver assistance
Oct 27, 2022 Driving on a rural road in Rockport MA at approx 3:30p. Driving the speed limit, but slowed as I approached a metal plate in road. The car jerked violently, came suddenly to a complete stop and engine turned off. No warning lights were on prior and none came on after I started the car and continued to drive. Three cars following closely behind me all had to slam on their brakes. Lots of honking! I've had the car since 2019 and have had 3 minor episodes related to the problem where the car had a momentary pullback of forward movement, but NOTHING like this. I took it to the dealership on 9/28/2022 for this problem and Forward Collision Light on. They said, "sensor is blocked". They "cleared the code".
NHTSA ODI 11491302
Oct 7, 2022Electrical systemLightsDriver assistance
The automatic emergency braking system on my 2019 Nissan Rogue will come on and stop the car dead in its tracks for no reason or no obstruction in the way that should cause this to happen. I feel it is very unsafe as this has now happened to us while driving three times. and one day the warning indicator lights came on, but they don't stay on. It has been checked at Bristol Honda dealership in Bristol TN. and they did confirm that there is a malfunction with the brakes, however they also said they can't fix the problem, and we just purchased the vehicle from them May 30, 2022, just 4 months ago. also, the bright lights turn off and won't stay on but according to the dealership they turn off because it is too bright outside, which is absurd since I only use bright lights at night when it is dark. I feel this is very unsafe and could be deadly if not repaired or replaced.
NHTSA ODI 11488324
Sep 30, 2022Driver assistance
In March 2022, the vehicle’s AEB suddenly engaged for no reason while I was making a left turn at an intersection. Only luck prevented a serious accident. I was able to roll the vehicle to a side road since it shut off. Vehicle was not able to start again after that and had to be towed. Vehicle was taken to the dealership for repair. They claimed to have repaired the entire CPU and replaced parts. They claimed the battery was loose and due to its movements may have pulled. Invoice they provided says otherwise as an AV unit was replaced and a “voluntary recall” for a software update. The car was picked up and costs were covered under warranty. I noted immediately that the vehicle appeared to be operating better. Including sensors and alerts I was unaware the vehicle had. This of course meant the vehicle was sold to me with bad software which it appeared they fixed. Fast forward to September 30, 2022 and once again the software is demonstrating a malfunction. Once again the vehicles AEB sensors are not working, the vehicle is throwing the same codes it has a few months prior. The vehicle will not start. This is a serious safety issue as had I been driving it, the vehicle would’ve again slammed on the brakes in traffic.
NHTSA ODI 11487328
Sep 18, 2022Driver assistance
I had a terrible scare last Tuesday morning around 8:30 or 9 on September 13, 2022. I was driving along the hwy going about 35 to 40 mph when my car came to a hard sudden stop in the road I was so scared luckily nobody was behind me or it could have been an accident. couple days later I took it to Fred Anderson Nissan Dealership to get serviced, and the mechanic couldn't find anything wrong with it. I had this car for 2 months and I am afraid to drive it but I don't have another vehicle and I have to get to work. Also I travel on I-40 HWY frequently and I pray to God that it does'nt happen while I'm driving the speed limit which is 60-65. Please contact the dealership and see if they can resolve the problem before its too late. Thanks for your concern.
NHTSA ODI 11485132
Sep 15, 2022BrakesDriver assistance
2019 Rogue has around 40k miles. Rear brakes wore through to metal backers at approx 30k miles making it necessary to to replace pads and rotors. I am now replacing brakes again. The dealer refused warranty and said rapid wear is normal for these cars, with some wearing out in as little as 10k miles.
NHTSA ODI 11484568
Aug 30, 2022Driver assistance
While driving my SUV at approximately 30 mph all the warning lights started flashing on the dash console while sounding warning beeps. The vehicle locked up all the brakes and caused the vehicle to stop violently in a skid and still. The vehicle behind me barely stopped before striking me. The stop was so violent it caused my grandaughter to start screaming uncontrollably. I took the vehicle to Sheehy Nissan in Glen Burnie MD. They claimed they have no idea what is going on and charged me $159 to let me know. I am afraid to drive my vehicle now and definitely won't endanger my granddaughter again. Nissan needs to solve his issue!
NHTSA ODI 11481953
Aug 22, 2022BrakesDriver assistance
AEB system spontaneously engaged while driving down roadway. No reason for AEB system to engage. Nissan has a "safety campaign" not a recall. Very hazardous situation and affects many year models of the Nissan Rogue already 14 fatalities and 5 injuries. These vehicles need to be recalled immediately and towed to the dealerships for repair. Very dangerous to drive and can come to an abrupt stop without warning.
NHTSA ODI 11480610