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What 9 owners told NHTSA about the 2019 Mercedes-benz Sprinter 4500

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (9)Crash / fire / injury (2)Driver assistance (3)Electrical system (3)Speed control (2)Transmission & drivetrain (2)Backup camera & sensors (1)Body & structure (1)Equipment (1)Lane Departure (1)Steering (1)

1 of 9 complaints match · Equipment · clear filters

Sep 28, 2022Equipment

Awning operation and lights are controlled by switchs in vehicle and/or app. Intermittently switchs will not work. Awing sometimes stutters when deployed. So far we have been able to fully retract. We have not taken to dealer since the symptoms are very sporadic.

NHTSA ODI 11486867

Working with the data? Download all 9 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Mercedes-benz Sprinter 4500 verdict →