What 26 owners told NHTSA about the 2019 Mercedes-benz GLS

See attached document for complaint.

NHTSA ODI 11696272

The contact owns a 2019 Mercedes-Benz GLS450. The contact stated upon starting the vehicle, the check engine warning light illuminated intermittently. The contact stated that the failure had become consistent. The vehicle was taken to the dealer, where it was diagnosed that the engine oil pump valve and the camshaft adjuster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

NHTSA ODI 11629311

The contact owns a 2019 Mercedes-Benz GLS450. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle was jerking and hesitating while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed and determined that the oil pump and check valve were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.

NHTSA ODI 11616591

The contact's client owns a 2019 Mercedes Ben GLS450. The contact stated that while the owner was driving at an undetermined speed, the vehicle began to smoke and caught fire. There were no warning indicator lights illuminated. There were no injuries or air bag deployment. A police report was filed. The fire department extinguished the fire. The vehicle was towed to an undisclosed location. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,415.

NHTSA ODI 11489772