Jun 10, 2025Airbags
Shows an error on the dashboard: 3rd Row, Right Malfunction Consult Workshop
NHTSA ODI 11665988
Home · 2019 Mercedes-benz GLS · Complaints
What 26 owners told NHTSA about the 2019 Mercedes-benz GLS
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (26)Crash / fire / injury (3)Suspension (5)Engine (4)Engine & cooling (4)Electrical system (3)Airbags (2)Backup camera & sensors (2)Body & structure (2)Brakes (2)Steering (2)Fuel system (1)
2 of 26 complaints match · Airbags · clear filters
Jan 29, 2021Fuel systemAirbagsCrash2 injuries
TL* THE CONTACT OWNED A 2019 MERCEDES-BENZ GLS450. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS.
NHTSA ODI 11390663
Working with the data? Download all 26 complaints as CSV · fetched from NHTSA July 20, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2019 Mercedes-benz GLS verdict →