What 68 owners told NHTSA about the 2019 Kia Sportage Phev

The car continues to burn oil and have to put oil in it although not time for oil change. I took the vehicle to dealership several times because whenever I get gas it won’t let me start it right away or stutters after getting gas. Whenever the car is in park or idle it’s making a knocking noise and shaking really bad. The check engine light keeps going off and on but this most recent time it is not on. Initially i was advised they could only diagnose when check engine light on but that’s the issue because light does not stay on. I was on the freeway going about 70mph the car started declining in speed so had to hurry and pull over. Pulled over and turned off the car then it took several times to start back up. Vehicle currently at dealership waiting for more info but said it’s something related to the engine misfire.

NHTSA ODI 11643278

The contact owned a 2019 Kia Sportage. The contact stated while driving 40 MPH, the vehicle started overheating and smoke started emitting smoke from the hood. No warning lights were illuminated. No injuries were reported. The vehicle was destroyed leaving only the framing. The fire department arrived on the scene and extinguished the fire. A fire department report was filed. A police report was not filed. The manufacturer was notified of the failure and the vehicle was inspected; however, the inspector did not find a defect in the vehicle. The vehicle was also inspected by the fire department who determined that the cause was in the rear passenger window. The failure mileage was unknown.

NHTSA ODI 11617339

The contact owns a 2019 Kia Sportage. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated, and Hill Descent Assist message was displayed. The contact also stated that while in park(P), the speedometer intermittently fluctuated. The vehicle was taken to the dealer where the wheel speed sensor and the rear engine bearings were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 46,206.

NHTSA ODI 11613478

The contact owns a 2019 Kia Sportage. The contact stated while driving 45 MPH, the electrical and mechanical systems became inoperable. The headlights, signal, and hazard lights became inoperable. The contact pulled over, placed the vehicle in park, and turned the vehicle off. After restarting the vehicle, an abnormal ticking sound was coming from the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the radiator needed to be replaced and the tie rod had excessive play. The dealer denied repairing the vehicle due to sludge in the engine. The vehicle was not repaired. The manufacturer was notified, but no assistance was provided. The failure mileage was approximately 75,490.

NHTSA ODI 11583756

My cruise control works some times and then it doesn't. I was driving 80 mph with my cruise control on and couldn't shut it off. Finally stepping on the brake door work to shut it off. I can't see the mileage driven more than half the time, as well.

NHTSA ODI 11538074

When you put the car in gear, the car rolls backward in drive. The engine light, oil light and battery light are on the dashboard.

NHTSA ODI 11422518

I have received a safety recall on the VIN # above a lease car and have been trying to contact 2 different KIA dealerships in my area, since receiving this recall letter, to no avail. Per the recall, this HECU may short-circuit and cause a engine compartment fire....since this seems very serious and failure to get this done is out of my control, I would greatly appreciate some help in this matter. I reside in Clinton Township Michigan 48035. Thank you, Susan Bartle

NHTSA ODI 11418577

IN AUGUST OF LAST YEAR I BOUGHT A 2019 KIA SPORTAGE EX FROM SMITHTOWN KIA IN NY. ON JULY 12, 2020 I WAS DRIVING WITH MY DAUGHTER WHEN THE CAR JUST STOPPED WITHOUT ANY WARNING. IT WAS A VERY SCARY EXPERIENCE AS CARS WERE ALL AROUND ME. LUCKILY, I WAS ON A SIDE STREET AND NOT ON A MAIN ROAD OR HIGHWAY! WHEN I PRECEDED TO START THE CAR UP AGAIN THERE WAS A TERRIBLE ODOR THAT SMELLED LIKE GAS AND A BURNING SMELL. AT THAT POINT, I CALLED MY HUSBAND WHO GOT A TOW TRUCK FOR US. THE NEXT DAY, THE SERVICE DEPARTMENT TOLD ME THE CODE TO INFORM THEM WHAT WAS WRONG WITH THE VEHICLE DISAPPEARED. HOWEVER, THE CAR WAS WORKING AND READY FOR ME TO PICK UP! I INFORMED THEM THAT I DID NOT FEEL SAFE DRIVING THE VEHICLE WITHOUT IT BEING FIXED NOR WAS MY DAUGHTER WILLING TO GO BACK IN THE CAR. I WAS TOLD THEY WOULD DRIVE THE CAR AROUND TO ASSURE ME THERE WAS NOTHING WRONG WITH THE CAR. AGAIN, THEY OFFERED FOR ME TO PICK THE CAR UP OR DROP IT OFF!

NHTSA ODI 11339961

MY KIA SPORTAGE 2019 CAUGHT FIRE ON THE HIGHWAY IN NEW MARKET MD AT AROUND 10:30 AM 9/26/19. WE HAD PREVIOUSLY TAKEN THE CAR TO THE DEALERSHIP WHERE WE PURCHASED IT BACK IN 12/2019. IT HAD ONLY 3900+/- MILES ON IT. THE OIL, FILTER, TIRE ROTATION AND 27 POINT INSPECTION WAS DONE ON 9/19/19. AS I WAS IN THE LEFT LANE OF RTE 70 WB I NOTICED BLUE SMOKE COMING FROM THE BACK OF THE CAR. I PUT ON MY FLASHERS AND SIGNALED OVER TO THE RIGHT SHOULDER. I CALLED MY HUSBAND AND WAS QUITE HYSTERICAL BECAUSE NOW THE FRONT OF THE CAR WAS SMOKING A BROWNISH-BLACK. IT QUICKLY STARTED COMING IN THEY THE VENTS. I COULDN'T FIGURE OUT WHAT TO DO - MAY HAVE BEEN IN SOME SORT OF SHOCK. BUT I FINALLY LEFT THE VEHICLE BUT WAS STILL TOO CLOSE. A PASSERBY, JEREMIAH DARLING OF NJ, ASSISTED ME TO A SAFE PLACE AND I HEARD A POP THEN THE FLAMES STARTED COMING QUICKLY.

NHTSA ODI 11265476

I WAS RECENTLY INVOLVED IN A COLLISION WITH A DEER. I WAS TRAVELLING AT 55MPH WHEN I HIT THE DEER SQUARE ON AND MY AIR BAGS DID NOT DEPLOY. ALSO EVERY TIME I WASH MY CAR SOME OF THE ELECTRICAL COMPONENTS STOP WORKING FOR A FEW DAYS SUCH AS THE CLOCK. I HAVE TALKED TO KIA DEALERSHIP NEAR ME AND THEY CAN NOT EXPLAIN THE ISSUE OVER THE ELECTRICAL STUFF. ALSO THEY STATED I COULD START A CASE WITH THEM OVER THE AIRBAGS

NHTSA ODI 11230258