What 370 owners told NHTSA about the 2019 Hyundai Tucson Fuel Cell

my car has been losing oil, i reported it to the dealership when my check engine light was on, 800$ later they give it back, light reappears i brought it back then they fixed it free. brought car in for safety recall told them it was burning and engine smoking while on he did not address told me process would take too much not worth it. check engine light reappears 1 week later then wont stop. he tells me timing chain exhaust failure from unsteady levels of oil... but i need to pay 2600 for the problem the burning oil caused!? i can pay the 2600 but it will still be burning oil so the 3rd failure will occur. there is no way this can be legal can it? so i call corperate, they said charge her 2600 then start the oil burning process, she can also pay for that testing and return in 1000 miles?!?! 3 xs!! is this legal? please tell me what to do im stuck

NHTSA ODI 11542215

The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and brake functionality. The contact stated that the instrument panel went blank. The contact was able to restart the vehicle. The contact stated that the failure recurred. Additionally, the vehicle was hesitating and jerking while driving at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine knock sensor software needed to be updated. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.

NHTSA ODI 11536961

My engine light began blinking and the engine went into emergency mode on 3 separate occasions, and would not go over 40 mph; there was no prior warning. The first incident was in February of this year; the second was in April of this year, and the third occurrence was on 7/28. I purchased my car on 10/8/19 from Fred Beans Hyundai of Doylestown used, with about 12,000 miles on it. It now has 34,426 miles on it. I don't know what's causing the problem, and there haven't been any engine recalls. All the open recalls on it were serviced. When all the traffic around me is doing 60mph or better, this is hazardous stuff! My car has been towed to Fred Beans Hyundai of Langhorne for repair.

NHTSA ODI 11536468

On Thursday, July6th 2023 for the 3rd time, the check engine light came on and the vehicle loses acceleration. My safety and others is at risk because it suddenly decelerates and is very likely to cause an accident.the car has been dropped off at dealer who told me they would “try” to look at it early next week. Its not been inspected by Police, Manufacturer or ins reps. The same problem occurred on Dec28 2022 and again in April of 2022. In Dec they replaced the “knock sensor”. In April the code had been cleared so the dealer said there was nothing they could do. Im in a rental vehicle now because the dealer did not have a loaner for me.

NHTSA ODI 11531133

Continued excessive oil consumption Oil light has illuminated a few times now I feel something besides an oil consumption test needs to be filed on my 2019 Tuscon Car running rough as well

NHTSA ODI 11530528

Knock Senser failed? On Dec 11, 2022 I was merging onto the highway at 530pm rush hour. I merged over one lane and the car made a loud noise and died. Cars flying past me on both sides dodging me in limp mode. I merged back to the right, there was no shoulder area available, so I coasted and finally came to a clearing on the side. I don't know how we didn't get hit. I ended up on a connecting road to another highway, and the Tow company couldn't find us because I didn't know where we were. It took about 3 hours of waiting for service. I had the Hazard lights on until the battery died. There was no warning except for the loud rattling noise and then boom. The car was towed to CHapman Hyundai in Phoenix, it has taken 5 months to get it repaired. I have 5 months of car rental bills and they still have not reimbursed me.

NHTSA ODI 11529387

Oil consumption issues. No warnings of low oil until vehicle goes into limp mode and the check engine light flashes. Issue started in 8/22. I purchased the car used in 6/21. I have done 2 separate oil consumption tests. The last one concluded on June 21st, 2023. The dealership submitted information to Hyundai. Less than a week later, after the dealership filled the vehicle with oil, it is empty. No warnings. It was discovered because we have been checking the oil often. Vehicle has been towed to dealership 3 times since March. Vehicle currently at the dealership due to no oil.

NHTSA ODI 11529063

On May 12 2023 I was driving my vehicle and heard a knocking sound that was unfamiliar. I pulled over and opened my hood and could hear the engine making a continuous knocking noise. I got back into my vehicle to take it to the closest mechanic and the vehicle failed after I had went barely a quarter of a mile. It took Hyundai almost 2.5 weeks to get an appointment with them and another week to have the car diagnosed. The service department called me and said the engine was bad and needed to be replaced. The car engine was still under warranty so my main concern was how long I had been without my vehicle and the rental car costs I was incurring. My vehicle was finally ready and fixed according to the service department. I went picked up my vehicle and started to drive home. As soon as I started to accelerate I noticed the car seemed to be delayed or was having difficulty accelerating. The ac also started hissing and blowing out hot air. I took the car back to the service department and had to wait another week. Finally get a call from Hyundai saying no issues were found and it passed all the tests. I go pick up the car and less then 24 hours later the car acceleration seems to be struggling and the car is having difficulty going past 50 mph. So now I’m back at square one taking my car that Hyundai says is fine back to Hyundai.

NHTSA ODI 11528750

In June of 2023, my check engine light came on and my vehicle lost the ability to accelerate. I took it into the local Hyundai dealership who said it would take 3 months to look at and that this wasn’t a major issue. The car would not accelerate past 45 mph and could barely go up an incline. The dealership never even ran a diagnostic. I checked my oil dip stick and there was barely any oil on it. My vehicle isn’t due for an oil change until September. A local oil change business said I barely had one quart in the engine. They ran the codes and they came up as a P000B and a P1326. Dealership still hasn’t returned my call.

NHTSA ODI 11528000

At approximately 69000 miles my engine stalled as I was pulling onto a highway and would not accelerate beyond a low mph. I turned back into gas station I had left and checked the oil. It did not register any oil and had a burning smell. There were never any dash lights indicating low oil. I put almost 2 quarts in vehicle. I then proceeded to drive as it seemed okay. I have had oil changes where the technicians have told me I was low on oil even though it was a normal time frame for oil change. I recently checked my oil just right as my oil change is due and the oil level did not register, nor were there any low oil indicators on dash. I had to add a quart of oil. This poses a hazard/safety problem. If not checked more often than normal, oil could go low and stall again. If pulling into a busy traffic area and a stall occurs, there could be an accident etc not to mention damage to the motor/engine itself. I have to frequently check the oil levels which should not have to happen for a vehicle with 70k+ miles.

NHTSA ODI 11524229

Replaced catalytic converter been to the shop twice. It keeps having reoccurring issue of not wanting to accelerate, won’t go over 54, wont go over 2000 rpm, stalls and misfires. My neighbor has same model and year and just had to replace catalytic converter as well.

NHTSA ODI 11522617

My car is burning oil at an abnormal fast rate. I have taken it in to the dealership and they couldn't find the reason for the abnormal increase in oil burning rate. They couldn't find any leaking of oil. I am constantly putting in oil before the 3000 or 3 month oil change is due. If I don't the check engine light comes on and my oil is low. I haven't ran it out of oil but this worries me. Due to persistence from me the dealership replaced the oil sensor but that didn't change anything in regards to the amount of oil this car uses. This started in 2021. My warranty has since expired and I haven't been able to afford taking the car back and fourth to the dealership. I have had it looked at several times without a resolution. We ended up purchasing an extended warranty but that doesn't cover this apparently so we have wasted our money with that and still the problem isn't resolved.

NHTSA ODI 11520848

I’m traveling for work and I have only had to car 11 months. I have 52,000 miles on it and today tracking home my car engine light came on and my car wouldn’t shift through the hills in Missouri. It got so bad after 1 mile of the engine light flashing at me that I had to stop in a construction highway with one lane and stop all traffic to let my car cool down for almost 15 minutes and I started it up and it would not go over 10 miles a hour. With my flashers on I got off the next exit and ran a diagnostic at O’riley’s in St. James Missouri. My codes are reading CAMSHAFT IGNITION CONTROL (P000B) and IGNITION CONTROL MODULE COMBUSTION QUALITY INPUT SIGNAL (P1326)

NHTSA ODI 11520755

We have been told by our local Hyundai dealership that the car is burning oil and is unsafe to drive. The dealership recommended a full engine replacement and put in the request to Hyundai HQ who denied the request. The dealership then told us that we need to drive the car for at least 4,000 miles and bring the car in for 24hr - 48hr testing every 1,000 miles. This is our primary family car and we have been told by our own mechanic and the dealership service center that the car is not safe to drive and could be a fire risk. Yet, Hyundai HQ is insisting that we do this oil consumption test and risk our lives and the lives of our children.

NHTSA ODI 11520438

My engine is abnormally burning oil with no leaks. Hyundai dealership technicians have verified no leaks. Every 800-1000 miles driven, my oil is down to less than half, and I have to get an oil change. I've now gotten 4 oil changes in 4500 miles.

NHTSA ODI 11520522

Car caught fire on the expressway.

NHTSA ODI 11519665

*Inside of car smelt like urine upon start. Car went into limp mode. First trip to dealership, catalytic converter was replaced. After the 6th time to dealership for same issue, manufacture approved engine replacement. *The car went into limp mode which posed a safety risk to our family as well as other vehicles on the road. This happened twice while on the freeway and we could have been rear-ended due to unexpected reduced speed. This also happened twice while turning with oncoming traffic approaching. *The problem was reproduced as this happened 6 times before the manufacture would approve an engine replacement. *The dealership replaced all the fuel injectors. No change engine went into limp mode P1326 (failure code). *The dealership installed a new short block engine. *The engine smelling like urine appears to be the first symptom (catalytic converter failure and replaced). When the car went into limp mode the engine light flashes. P1326 (failure code). Urine smell occurred beginning in July 2022 at (23,926 miles). Car went into limp mode for the first time on September 23 (approximately 25,400). * Another issue we are now addressing not related to the above engine issues: Car fish-tales when you drive over any bump in the road. *The dealership is replacing both rear shock absorbers. They said both shocks were leaking fluid. *Car is very unstable and throws you around (like hydro-planning the pavement is dry). *No warning signs, just started happening.

NHTSA ODI 11519620

Engine lost power. The vehicle was brought in 3 times since 10/22 to Atlantic Hyundai in. The last time was 3/23. The motor was finally evaluated and results sent to Hyundai Corporate Headquarters and the told Atlantic to replace the motor. Service manager Tim Turnbull refused to do so and stated he was putting in a chip in, for us to drive it for 30 days and bring it back in for evaluation. The motor is unsafe.

NHTSA ODI 11518496

Vehicle engine light has been on for months, it would come and go. I’ve taken it to Hyundai but they kept saying nothing comes up and maybe it was the gas cap needing to be changed. My car also burns oil TOO fast and the dealership has expressed concern. I’ve also been getting a front collision camera disabled message on the dashboard for the last two days. On 3/23/23, my Tucson not only start making a loud noise but the engine light is blinking and barely drives. I almost didn’t make it home safely or at all

NHTSA ODI 11513531

While driving to work on Thursday, February 23 2023, the car suddenly turned off flashing the check engine light and oil light. I was driving on the palisades interstate parkway in New York and had enough momentum with the car to get off on the next exit. Once the car was safely off of the road, I opened the hood and pulled the dipstick because the oil light was flashing and it was smoking. The oil light never came on before with the car. The car also had the recall for the knock sensor replacement to avoid this engine failure. I called Hyundai and the salesperson directed me to have the car towed to the dealership at my expense. Once at the dealer ship, the service advisor explained that they have had several cars come in with the same issue and that they would get back to me. A couple days later, they explained that the engine had burned all the oil and that Hyundai would replace it. The issue here is that that was my only car. I have a job and a son while other duties to fulfill. I was explained that it would take a while to get a motor since they’ve had cars sitting with the same issue since December and that they also had a wait of double digits people for the next loaner. I did not get an eta of when I would have my car back or when I can get a loaner. They also will not cover rental fees for a rental car. I have been paying for cabs and other forms of transport and still have no estimation of when I will get my car back.

NHTSA ODI 11512819

2019 Hyundai Tuscon experienced engine failure at 66k miles. This vehicle experienced the exact same issues of vehicles Hyundai previously recalled. It is equipped with knock sensor which was supposed to be a "fix" for the known engine issues. A sensor displaying on dash at the same time the engine starts loudly knocking does not make the vehicle safe. The engine still has the potential to fail and catch fire. Hyundai needs to fix all these engine issues. The Hyundai corporate consumer affairs office nor the dealership will return calls or emails about our vehicle.

NHTSA ODI 11512420

Check engine light has come on twice AFTER the car was at dealers for the recall about the knock sensor. Dealer states the recall fix was implemented, however the light came on a day or two after the vehicle was in the shop. I believe they installed a new knock sensor but I’m not sure, check engine light was off when I picked it up. It’s been approximately 5 weeks since I’ve gotten it back and the check engine light came on again. Friend had a scanner tool and used it - code indicated it was the knock sensor again. Went to dealer and was told there was nothing they could do because the code was cleared. This is a huge safety issue as I drive CA freeways with cars doing 75 mph- it will run for a limited time but it won’t let you accelerate and will get you to the dealer but you must get it to dealer in a very short window- it’s an engine problem and could put me in extreme danger ️

NHTSA ODI 11507513

At approximately 55,000 miles, the check engine light illuminated. Code P0420 "Catalyst System Efficiency Below Threshold (Bank 1)". When inspected, the car had consumed about 1 quart of oil after driving at highway speeds for approximately 3000 miles.

NHTSA ODI 11501904

I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the Hyundai Tucson 2019, please I need help to to solve this problem thank you

NHTSA ODI 11494279

I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty Knock Sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the SAME thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1.5rpms. I checked the engine at home and a P1326 code came up, which is a code for the Knock Sensor. I called the Hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.

NHTSA ODI 11492656