What 370 owners told NHTSA about the 2019 Hyundai Tucson Fuel Cell

I HAVE BEEN HAVING A PROBLEM WITH THE CAR WHERE THE CAR HAS A COLD START NO MATTER IF ITS SUMMER OR WINTER IN CALIFORNIA. WHEN I PUSH THE START BUTTON THE CAR STRUGGLES TO START AND THEN DOES START AFTER 2-3 SECONDS. THIS PROBLEM HAVE BEEN SINCE THERE WHEN THE CAR WAS JUST 500MILES ON IT AND THE ISSUE EXISTS AS OF TODAY. IT WENT TO THE DEALERSHIP TWICE AND CAME BACK SAYING THERE IS NO PROBLEM. I HAVE OWNED MULTIPLE CARS IN THE PAST AND HAVE NEVER HAD SUCH ISSUES

NHTSA ODI 11291188

TL* THE CONTACT RENTED A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS MOTHER IN LAW WAS DRIVING 55 MPH OVER A SLIGHT HILL, THE DRIVER REACHED AN ICY PATCH AND THE VEHICLE CRASHED HEAD ON INTO AN EMBANKMENT. THE CONTACT WAS A PASSENGER AND STRUCK HIS HEAD ON THE WINDSHIELD CAUSING IT TO SHATTER. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS UNCONSCIOUS FOR A BRIEF MOMENT AND RECEIVED MEDICAL ATTENTION VIA AMBULANCE ON THE SCENE. THE DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE CONTACT MENTIONE D THAT THE VEHICLE WAS RENTED VIA ENTERPRISE. THE VEHICLE WAS EVENTUALLY TOWED TO BERGLUND CHEVROLET BUICK (1824 WILLIAMSON RD NE, ROANOKE, VA 24012, (540) 344-1461), BUT THE CAUSE OF THE AIR BAG FAILURE COULD NOT BE DETERMINED. THE FRONT END OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. THE VIN WAS UNKNOWN.

NHTSA ODI 11291025

WHEN YOU STEP ON THE ACCELERATOR, SOMETIMES THE VEHICLE STOPS AND TAKES A COUPLE OF SECONDS TO CONTINUE RUNNING. I'VE FACED A COUPLE OF INSTANCES WERE AT A CROSSROAD VEHICLES ARE COMING TOWARDS ME, AND THE CAR STALLS AND TAKES A WHILE TO START MOVING. I'VE BEEN TOLD BY THE MECHANIC CAR DEALER THAT THIS IS NORMAL IN THIS NEW ACCELERATING SYSTEM. IT'S CAN OF SCARY AND YOU NEED TO ACCELERATE AND GET STUCK IN THE MIDDLE OF THE ROAD. MINE IS A HYUNDAI 2019 TUCSON.

NHTSA ODI 11290837

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. WHILE DRIVING AT ANY SPEED, THE COMPUTER SYSTEM MALFUNCTIONED AND PROVIDED INCORRECT ODOMETER AND FUEL LEVEL READINGS. THE VEHICLE WAS TAKEN TO FITZGERALD HYUNDAI (301-424-4800, LOCATED AT 11411 ROCKVILLE PIKE, ROCKVILLE, MD 20852) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE FUSE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

NHTSA ODI 11288950

SEPTEMBER 2019, FOUR MONTHS AFTER WE PURCHASED IT BRAND NEW. THE VEHICLES STOPPED RESPONDING TO MY ACCELERATION ON HIGHWAY SPEEDS WHEN ALL THE TECHNOLOGY SCREENS WENT OUT IN THE VEHICLE. WHILE AT A RED LIGHT THE VEHICLES RPM'S WILL VISUALLY GO UP AND DOWN AND THE VEHICLE SHUTTERS AS IF IT IS GOING TO TURN OFF. IT HAS UNINTENDED ACCELERATION WHEN I'M SITTING AT A STANDSTILL AND GO TO ACCELERATE THE VEHICLE WILL JUMP SO TO SPEAK ONCE THE ACCELERATOR IS ENGAGED. UNFORTUNATELY MY VIDEOS ARE TOO LONG TO UPLOAD BUT I DO HAVE CONFIRMATION OF 2 OF THE 3 CONCERNS BUT AM UNABLE TO RECORD THE HIGHWAY CONCERNS DUE TO OBVIOUS SAFETY REASONS.

NHTSA ODI 11287616

QI WIRELESS CHARGING PAD GET VERY HOT WHEN CHARGING A CELLPHONE

NHTSA ODI 11287584

WHEN A/C OR HEAT IS TURNED ON, THE VEHICLE IS VERY SLUGGISH USUALLY. LAST WEEK I TURNED THE HEAT ON, AND THE CAR STALLED OUT, FORCING ME TO RESTART IT. I WAS IN TRAFFIC WHEN THIS OCCURRED.

NHTSA ODI 11280766

DRIVING HWY SPEEDS 65MPH, CAR LOST ALL ACCELERATION AND ALMOST KILLED BY TRUCK WHILE CHANGING LANES. PULLED TO SIDE OF ROAD. CAR THEN DIED, LOCKED, AND CAN NOT BE OPENED WITH PHYSICAL KEY, KEY FOB NOR BLUELINK REMOTE. CAR IS BRAND NEW JULY PURCHASE 1800 MILES. BLUELINK SHOWS 0 PROBLEMS UNDER DIAGNOSTICS.

NHTSA ODI 11270466

DRIVING FROM LIBERTY,MO. TO CHICAGO, SMART CRUISE CONTROL SET AT 70-75 MPH, VERY LITTLE TRAFFIC, AFTER AROUND 2 1/2 HOURS OF DRIVING ,ABOUT 40 MILES FROM HANNIBAL,MO. CAR ACCELERATED TO 90 MPH BY ITSELF. VEHICLE CRUISE CONTROL WOULD NOT SHUT OFF BY CRUISE BUTTON, CANCEL BUTTON, OR BRAKE. GOT OFF AT FIRST RAMP WITH CAR RUNNING AT 90 MPH BY BRAKING HARD. PULLED OVER AND PUT CAR IN PARK. MOTOR SURGING AT HIGH RPM, WOULD NOT STOP RUNNING UP AND DOWN. CRUISE INDICATOR LIGHTS OFF. SHUT OFF ENGINE. CALLED BLUE LINK, REFERRED TO NEAREST DEALER, NO CODES SHOWING ON CAR. AFTER HALF HOUR RESTART CAR, NO PROBLEMS. CHECKED FLOOR MATS AND REMOVED. ON RETURN TRIP AROUND 2 1/2 HOURS FROM START AT AROUND 70-75MPH SETTING, THE CAR ACCELERATED TO 90MPH BY ITSELF, WITH THE SMART CRUISE CONTROL ON, NO TRAFFIC, NO FLOOR MATS, AND TURNED CRUISE CONTROL OFF,CRUISE BUTTON, CANCEL BUTTON, BRAKE, BUT ENGINE KEPT RUNNING AT 90 MPH. BRAKED HARD, PULLED OVER, ENGINE SURGING IN PARK. SHUT OFF, WAITED 1/2 HOUR, NO FURTHER PROBLEM ON WAY HOME. DEALERSHIP COULDN'T FIND ANY CODES OR ENGINE OR CRUISE CONTROL PROBLEMS. NOTED MATS IN CAR, DIDN'T COMMENT WHEN WHEN STATED THEY WERE INFORMED MATS OUT OF CAR WHEN SECOND OCCURRENCE.

NHTSA ODI 11268744

1.3 MILES AWAY FROM THE DEALERSHIP I PURCHASED THE 2019 HYUNDAI TUCSON IT STARTED TO SMOKE. 5 MINUTES LATER IT WAS ON FIRE!! IT HAD LESS THAN 400 MILES ON IT AND I'VE YET TO FIND OUT WHAT EXACTLY CAUSED THE FIRE. HYUNDAI OR THE DEALERSHIP WON'T TELL ME. THE FIRE CAME FROM THE PASSENGER SIDE UNDER THE HOOD. THE VEHICLE STARTED SMOKING WHEN I ATTEMPTED TO START IT AND CAUGHT ON FIRE WHILE OFF.

NHTSA ODI 11265995

2019 HYUNDAI A TUCSON WAS STOPPED IN DRIVEWAY WITH AUTO HOLD ON WHILE SPEAKING WITH AN INDEPENDENT WITNESS. FEET WERE NOT TOUCHING ANY PEDALS AND AUTO HOLD WAS ENGAGED WITH VERIFICATION ON DASH. VEHICLE SUDDENLY ACCELERATED DOWN DRIVEWAY AND INTO STREET TRAVELING TOWARDS MAILBOX ACROSS STREET. WAS ABLE TO APPLY BRAKES WITH A LOT OF PRESSURE AND STOPPED VEHICLE. VEHICLES RPM'S AND SPEED WENT UP LIKE PRESSING HARD ON GAS PEDAL. VEHICLE HAS 1800 MILES

NHTSA ODI 11257914

2019 HYUNDAI TUCSON LIMITED. SPORADIC HESITATION ACCELERATION FROM STARTING FROM A COMPLETE STOP. I'VE HAD THE CAR SINCE JUNE AND HAVE LESS THAN 3500 MILES ON IT. WHEN YOU START FROM A RED LIGHT THE CAR WILL JERK AND HESITATE, ALMOST LIKE IT'S OUT OF GAS BUT THEN IN THE MIDDLE OF THE INTERSECTION IT WILL ACCELERATE LIKE NORMAL. THIS HAS ONLY HAPPENED TO ME WHILE IN NORMAL DRIVING MODE. IT HASN'T DONE THIS WHILE IN SPORT OR MANUAL SHIFTING MODE. I HAD TO SELECT A DATE OF WHEN THIS HAPPENED BUT IT ORIGINALLY STARTED AROUND MID JULY AND SPORADICALLY TO THIS DAY. IT HAPPENS RANDOMLY BUT WHEN IT DOES IT HAPPENS AT CONSECUTIVE STOP LIGHTS AND MULTIPLE TIMES ON THE SAME DAY. THIS ISN'T A DCT, SO HYUNDAI, NOR THE DEALER CAN SAY I'M DRIVING THE CAR INCORRECTLY. PRETTY DISAPPOINTING TO HAVE MY FIRST EVER BRAND NEW CAR HAVE A SERIOUS ISSUE LIKE THIS.

NHTSA ODI 11257778

MY 2019 HYUNDAI TUCSON LIMITED MODEL HAS OBSTRUCTED ILLUMINATION FROM THE HEADLIGHTS. IF I SHINE MY HEADLIGHTS ON THE GARAGE WALL IN FRONT OF ME I WILL SEE A HALF MOON SHADOW OVER EACH HEADLIGHT. WHILE DRIVING ON DARK COUNTRY ROADS AT NIGHT AROUND A CURVE YOU WILL SEE TWO SHADOWS OUT IN FRONT OF YOU. AS YOU COME OUT OF THE CURVE THOSE SHADOWS BECOME ONE TRIANGULAR SHADOW OUT IN FRONT OF YOU. IT IS HARD TO DETERMINE IF THIS IS A PERSON, ANIMAL OR THE HEADLIGHT SHADOW. ALSO, WHEN THERE IS A DIP IN THE ROAD THE ILLUMINATION IS DECREASED TO MAYBE 40 FEET IN FRONT OF YOU. SOMETIMES IT JUST LOOKS LIKE A DARK BAND IN FRONT OF YOU. YOU NEVER HAVE A CLEAR VIEW, ALWAYS A SHADOW. IN TOWN AT NIGHT WITH LIGHT AROUND YOU DON'T NOTICE THE SHADOWS AS MUCH. THIS IS DANGEROUS TO HAVE SUCH AN OBSTRUCTED VIEW AND TO SOMETIMES ALMOST WANT TO FOLLOW THE MOVEMENT OF THE SHADOWS INSTEAD OF THE ROAD. I DRIVE A LOT AT NIGHT ON DARK COUNTRY ROADS AND ALWAYS ON THE LOOK OUT FOR AN ANIMAL. IF YOU SHINE YOUR LIGHTS ON BRIGHT IT IS NOT AS BAD, BUT YOU CAN'T KEEP YOUR BRIGHTS ON ALL THE TIME. I HAVE SPOKEN WITH HYUNDAI CONSUMER AFFAIRS AND THEY JUST SAY IT'S IN THE DESIGN. IT MAY BE IN THE DESIGN, BUT THE DESIGN IS DANGEROUS. WHO IS GOING TO STEP UP TO PROTECT THE CONSUMER. I HAVE NEVER BEEN IN A CAR WITH SUCH POOR ILLUMINATION. I FEEL VERY NERVOUS AND UNSAFE DRIVING THIS VEHICLE AT NIGHT. LOVE THE CAR IN THE DAY. THANKFULLY, I HAVE NOT HAD AN ACCIDENT, BUT FEEL THAT SOMETHING SHOULD BE DONE TO CORRECT THIS PROBLEM. I HAD TO SELECT A DATE THIS HAPPENED BUT IT IS CONTINUOUS. I BOUGHT THE CAR 8/30/19, BUT DIDN'T DRIVE AT NIGHT UNTIL 9/5/19,

NHTSA ODI 11257403

SPORADIC HESITATION WHEN STARTING FROM A COMPLETE STOP. THIS HAS HAPPENED TO ME ABOUT 15 TIMES, USUALLY WHEN PULLING OUT INTO TRAFFIC. THE CAR HAS 4000 MILES AND HAS BEEN IN SERVICE ABOUT 6 MONTHS. THE SERVICE MANAGER.STATED THEY HAVE NO OTHER COMPLAINTS BUT IS PROBABLY DUE TO THE "SMART" TRANSMISSION ADAPTING TO DIFFERENT DRIVERS. I UNDERSTAND THAT THERE WAS A RECALL FOR 41,000 2017 TUSCONS FOR THE SAME ISSUE.

NHTSA ODI 11254461

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS WERE SLED WHICH DID NOT PROVIDE A SAFE SUPPORT. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH IT COULD RESULT IN SEVERE INJURIES. THE DEALER TAMIAMI HYUNDAI (6780 AIRPORT-PULLING RD, NAPLES, FL 34109 (239) 417-1222) WAS NOTIFIED BUT NOT RESOLUTION WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THERE WAS NO FAILURE MILEAGE. INCORRECT NOT MAIN REASON. I REPORTED THAT THE FRONT SEAT HEADRESTS WERE POSITIONED AT THE BACK OF THE SEATS, WERE FIXED (NOT ADJUSTABLE) AND SO LEFT A LARGE SPACE BETWEEN THE HEADREST AND ANYBODIES HEAD. THUS, IN A SUDDEN STOP OR ACCIDENT, WOULD NOT PREVENT SEVERE WHIPLASH SINCE THERE WAS NO CONTACT WITH THE PASSENGERS HEADS. SPACE WOULD BE APPROXIMATELY 2" DEPENDING ON HEAD SHAPE. THIS IS REALLY DANGEROUS! THE ANGLING IS SECONDARY TO THE HEAD SPACING.*JB

NHTSA ODI 11244498

FORWARD VEHICLE COLLISION DETECTION AVOIDANCE ASSISTANCE SYSTEM, IS NOT FUNCTIONING. SYSTEM DOES NOT PROVIDE WARNINGS OR BRAKING. THIS A NEW VEHICLE.

NHTSA ODI 11243864

VEHICLE HAS 1,750 MILES. DRIVING TO WORK NOTICED THAT THE BRAKE PEDAL WAS SINKING WITHIN 2" OF FLOOR. BRAKE PEDAL FELT SPONGY. TURNED ENGINE OFF AND PUMPED BRAKE 3 TIMES, PEDAL SUNK WITHING 2" OF FLOOR. TURNED ENGINE ON, PUMPED BRAKE 3 TIMES, SAME THING HAPPEND. THE VEHICLE DID STOP BUT IN AN EMERGENCY, MAYBE IT WOULD NOT. NO FLUID LEAKS UNDER, AROUND, OR AT THE BRAKE MASTER CYLINDER AREA. TOOK VEHICLE TO DEALER (WARRANTY) BUT THEY COULD NOT GET HYUNDAI FACTORY DEALER SUPPORT LINE TO RESPOND TO THEIR INQUIRY. MECHANIC ORDERED PART TO SEE IF IT WOULD FIX THE ISSUE, BUT HYUNDAI IS OUT OF THE PART. PERHAPS THERE IS AN ISSUE AND HYUNDAI IS COVERING A BREAK DEFECT UP.

NHTSA ODI 11243438

I PURCHASED NEW 2019 HYUNDAI TUSCAN ULTIMATE THIS MAY. IN THE FIRST WEEK THE SERVICE ENGINE LIGHT LID UP. I TOOK IT TO DEALER AND 2 DAYS LATER THE VEHICLE WAS RETURNED AS FIXED. BASED ON DEALER'S RESOLUTIONS IT WAS EVAP LEAK CODE AND THEY JUST HAD TO REPLACE THE CAP. WEEK LATER THE SIGN CAME BACK AGAIN AND I DROPPED OFF VEHICLE FOR ANOTHER 4 DAYS, DEALER STATED IT WAS SAME CODE AGAIN AND IT WONT HAPPEN AGAIN. I TOOK IT BACK AND TWO WEEK LATER THE LIGHT CAME BACK ON AGAIN AND DISAPPEARED AFTER THREE DAY. THE FOURTH TIME LIGHT CAME BACK AGAIN AND I WILL BE DROPPING OFF THE VEHICLE AGAIN. THE DEALER IS STILL UNABLE TO FIND THE CAUSE AND UNABLE TO FIX THE ISSUE. BASED ON THE DISCUSSION WITH SERVICE MANAGER, IT IS MINOR PROBLEM FOR THEM BUT THE ISSUE IS KEEP COMING BACK AND I HAVE TO KEEP BEINGING THE VEHICLE BACK TO THE DEALER TO FIX IT.

NHTSA ODI 11232543

VEHICLE WAS IN MOTION ON I20/459 ENTRY RAMP IN BIRMINGHAM, AL. VEHICLE STOPPED AND CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A "SERVICE NOW" ALERT. PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TWICE BEFORE IT WOULD CRANK AGAIN. UPON STARTING- THE SAME "SERVICE NOW" LIGHT APPEARED AND CAR WAS ABLE TO DRIVE. "SERVICE NOW" LIGHT VANISHED ABOUT 10 SECONDS AFTER VEHICLE WAS DRIVING AGAIN.

NHTSA ODI 11209072

UNCONTROLLED SPEEDING HARD IMPACT ON BUMP VERY LOW SUSPENSION SYSTEM HIGHER MPG THAN ADVERTISED

NHTSA ODI 11161500