What 370 owners told NHTSA about the 2019 Hyundai Tucson Fuel Cell

MY CAR IS NEEDED FOR A RECALL. ACCORDING TO THE MAIL THAT WAS SENT OUT FROM HYUNDAI MOTOR AMERICA, IT IS A VERY SERIOUS RECALL. I CALLED MY LOCAL HYUNDAI DEALER THE DAY I RECEIVED THE MAIL, WHICH WAS 11/30/2020. I WAS TOLD THAT THEY WOULD CALL ME BACK TO SCHEDULE AN APPOINTMENT ONCE THE PART IS IN. PER LETTER IN MAIL-"OWNERS SHOULD PARK THEIR VEHICLE OUTSDE UNTIL THE RECALL REPAIR IS COMPLETED" I CALLED MY DEALERSHIP AGAIN TODAY, 12/7/2020 AND WAS TOLD THAT THERE IS NO STATUS ON THE ABS MODULES.....NOTHING FURTHER TO ENSURE ME THEY ARE DOING EVERYTHING THEY CAN TO GET THIS RESOLVED, QUICKLY. IT IS NOT PRACTICAL FOR ME TO PARK MY CAR FOR DAYS/WEEKS WAITING FOR A RECALL. I HAD A VERY BAD EXPERIENCE WITH A PREVIOUS CAR I OWNED AND RECALLS AND DEEPLY DO NOT APPRECIATE THE LAZY, UNINTERESTED, 'NOT-MY-PROBLEM', NONCHALANT ATTITUDE WHEN IT COMES TO MY FAMILY AND I'S SAFETY. THESE PARTS NEED TO GET SHIPPED OUT ASAP AND THE DEALERSHIPS NEED SOME SORT OF TIMEFRAME TO TELL THEIR CUSTOMERS.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SCHIMMER HYUNDAI (911 SHOOTING PARK RD, PERU, IL 61354, (815) 224-4500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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I HAVE BEEN CONTACTING MULTIPLE DEALERSHIPS IN MY STATE TO FIX THE RECALL BUT THEY ALL KEEP REPORTING THAT THE PARTS ARE ON 'NATIONAL BACK STOCK'. I HAVE NOTICED SOME SIGNS RECENTLY, POSSIBLY DUE TO THE RECALL, SUCH AS A BRIEF 'YANKING' NOISE WHEN FIRST STARTING THE CAR AND ALSO A BRIEF NOISE COMING FROM MY GLOVE DEPARTMENT WHENEVER I TURN CLIMATE ON. REGARDLESS, IF SOMETHING HAPPENS TO ME, OTHER DRIVES, OR MY CAR THEN I WILL BE REIMBURSED. I SHOULD HAVE A RENTAL TO DRIVE. THIS IS TOO DANGEROUS. THE RECALL STATES THAT THE ENGINE WILL CATCH FIRE FOR GOODNESS SAKES.

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DRIVING ON HIGHWAYS OR INTERSTATES WITH THE ADAPTIVE CRUISE CONTROL IS WHEN THIS HAPPENS. THE FIRST TIME I WAS DRIVING ON A SWEEPING LEFT TURN AND COMING UP FAST ON A TRUCK IN THE SLOW LANE I WAS DRIVING IN, SO I PUT ON MY BLINKER AND MADE A QUICK LANE CHANGE INTO THE FAST LANE TO GET IN FRONT OF ANOTHER CAR IN THE FAST LANE BEHIND ME. IMMEDIATELY AS I WAS GETTING CLOSER TO THE TRUCK TO PASS IT - SUDDENLY MY CAR PUT ON ITS BRAKES TO AVOID A COLLISION WITH THE TRUCK SINCE THE SYSTEM WAS SENSING THE TRUCK WAS IN MY PATH ON THE SWEEPING LEFT TURN. FORTUNATELY THE CAR BEHIND ME IN THE FAST LANE WITH ME DID NOT REAR END ME. THIS IS JUST ONE OF MANY TIMES MY CAR MISTAKES OTHER CARS AS A DANGER AND WILL BRAKE. IF I PULL IN BEHIND A CAR THAT JUST PASSED ME - BRAKE! IF A CAR IS TURNING RIGHT AND SLOWS DOWN AT THE INTERSECTION AND IS MAKING THE TURN - EVEN THOUGH I WOULD NEVER HIT IT -BRAKE! THIS IS SUPPOSED TO BE A SAFETY ITEM - BUT SO FAR JUST IS SO OVERCAUTIOUS I AM SURPRISED I HAVE NOT BEEN REAR ENDED SO FAR. I DO NOT USE THE CRUISE CONTROL AS MUCH AS I DID WHEN I FIRST GOT THE CAR. I TURN IT OFF NOW TO AVOID SITUATIONS THAT CAUSE THE INADVERTENT BRAKING.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LINWOOD HYUNDAI (3345 PARK AVE PADUCAH, KY 42001; 270-444-6901) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT'S DAUGHTER OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SANSONE HYUNDAI (90-100 US-1, AVENEL, NJ 07001; (888) 566-5311) AND HYUNDAI OF SOUTH BRUNSWICK (3905 US-1, MONMOUTH JUNCTION, NJ 08852; (888) 622-0707) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT LEASED A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GARVEY HYUNDAI NORTH (271 TOM MILLER RD, PLATTSBURGH, NY 12901) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD TAKEN THE VEHICLE TO ARAPAHOE HYUNDAI (9899 E ARAPAHOE RD, CENTENNIAL, CO 80112) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC HAD NOT DIAGNOSED OR DUPLICATED THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. PARTS DISTRIBUTION DISCONNECT.

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I CALLED 3 DEALERSHIPS TO REMEDY THIS RECALL, AND THEY ALL TOLD ME THAT THE SPECIFIC PART FOR THE RECALL WAS BACKORDERED AND THEY NO IDEA WHEN IT WILL BE IN OR WHEN THEY WILL BE ABLE TO FIX THE ISSUE. MY CONCERN IS I HAVE LITTLE CHILDREN WHO ARE IN THIS VEHICLE EVERYDAY AND THIS SUPPOSED PROBLEM CAN CAUSE MY ENGINE TO CATCH ON FIRE. IM ASSUMING THIS IS A HYUNDAI PROBLEM, AS ACCORDING TO THESE DEALERS THEY JUST HAVE NOT BEEN SENT THE KITS TO FIX THE VEHICLES. VERY CONCERNING TO SAY THE LEAST.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HYUNDAI OF CENTRAL FLORIDA (17325 FL-50, CLERMONT, FL 34711, (352) 309-0695) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. ADDITIONALLY, THE CONTACT WAS ADDED TO A WAITING LIST. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT WAS CONCERNED ABOUT STORAGE AND A POTENTIAL FIRE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. FUCCILLO HYUNDAI OF GRAND ISLAND LOCATED AT 1910 ALVIN RD, GRAND ISLAND, NY 14072, WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FREEHOLD HYUNDAI (4065 U.S. 9, FREEHOLD TOWNSHIP, NJ 07728) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN TOOK THE VEHICLE TO CIRCLE AUTO (641 SHREWSBURY AVE, SHREWSBURY, NJ 07702) WHERE THE VEHICLE WAS INSPECTED. THE MECHANIC CONFIRMED THAT THE FUSE KIT NEEDED TO BE REPLACED HOWEVER, PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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I RECEIVED A NOTICE FOR RECALL ON MY VEHICLE THAT INDICATED I MUST BRING MY CAR IN TO HAVE A REPAIR AS SOON AS POSSIBLE, AND TO PARK MY CAR UNTIL THEN. I SCHEDULED WITH MY LOCAL HYUNDAI DEALER, AND THEY CALLED DAY OF APPOINTMENT TO TELL ME THE PART WAS NOT IN STOCK. THEY DID NOT OFFER APOLOGY OR RESCHEDULE MY APPOINTMENT, INSTEAD CANCELLING MY APPOINTMENT WITHOUT FOLLOW UP. I WAS NOT OFFERED A REPLACEMENT VEHICLE DESPITE THE FACT THAT I AM NOT SUPPOSED TO DRIVE MY VEHICLE UNTIL THE ISSUE IS REPAIRED.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801) AND STAR HYUNDAI (201-16 NORTHERN BLVD, QUEENS, NY 11361) WERE CONTACTED BY PHONE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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I RECEIVED A LETTER FROM HYUNDAI REGARDING A RECALL FOR THE ANTI-LOCK BRAKE SYSTEM ON HYUNDAI TUCSON. I ATTEMPTED TO SCHEDULE AN APPOINTMENT BUT THE ONLY APPOINTMENT AVAILABLE WAS MORE THAN A MONTH LATER. I ACCEPTED THAT APPOINTMENT BECAUSE I HAD NO CHOICE. NOW, THE DEALER HAS CALLED ME TO SAY THEY DON'T HAVE THE PART TO FIX THE PROBLEM. APPARENTLY THIS RECALL IS A BIG ISSUE AND COULD CAUSE ENGINE FIRE IF NOT FIXED. PLUS, THE LETTER SAYS THAT I SHOULD KEEP MY VEHICLE PARKED OUTSIDE UNTIL THE REPAIR IS COMPLETED WHICH LEADS ME TO BELIEVE THAT THIS THING COULD CATCH FIRE EVEN WITH THE CAR OFF! I AM NOT ABLE TO KEEP THE VEHICLE OUTSIDE ALL THE TIME AND THIS IS A BIG HARDSHIP. I AM AFRAID TO DRIVE THE VEHICLE AND I AM AFRAID TO STORE IT AND STEW HANSEN HYUNDAI, THE DEALER IS FAILING TO REMEDY THIS IN A TIMELY MANNER.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COASTAL HYUNDAI (95 W. NEW HAVEN AVENUE, MELBOURNE, FL, 32901, (321) 723-4500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECTS.

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I HAVE CALLED MY LOCAL HYUNDAI DEALER REGARDING A RECENT RECALL NOTICE I RECEIVED IN THE MAIL. I MADE AN APPOINTMENT TO GET THE REQUIRE REPAIR AND THE DAY BEFORE THE APPOINTMENT, THEY TOLD ME THEY DO NOT HAVE THE NECESSARY PARTS TO COMPLETE THE REPAIR. I AM VERY FRUSTRATED AS THEY HAVE HAD OVER 3 WEEKS TO ORDER THE PARTS AND WAITED TO TELL ME THE DAY BEFORE I AM SCHEDULED TO BRING MY CAR IN. TERRIBLE SERVICE!!

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO PRESTON HYUNDAI (4327 PRESTON RD, HURLOCK, MD 21643; (410) 673-7171) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED WHILE ENTERING THE VEHICLE, SHE NOTICED THAT THE FLOORS WERE HUMID AND COULD SMELL AN ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - RIVERHEAD HYUNDAI (1800 OLD COUNTRY RD #3115, RIVERHEAD, NY 11901, (631) 369-0600) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING DRAIN HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,152.

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ON 11/10/20, I RECEIVED NOTIFICATION THAT MY 2019 HYUNDAI TUSCON WAS PART OF A RECALL REGARDING ANTI-LOCK BRAKE HYRDAULIC ELECTRONIC CONTROL UNIT COULD CAUSE AN ELECTRICAL SHORT RESULTING IN AN ENGINE COMPARTMENT FIRE.I IMMEDIATELY CONTACTED MY LOCAL DEALERSHIPS AS INSTRUCTED ON THE RECALL LETTER AND WAS INFORMED THAT NONE OF THE DEALERSHIPS NATIONWIDE ACTUALLY HAVE THE PARTS IN ORDER TO FIX THIS RECALL! I CONFIRMED THIS BY CONTACTING ALL OF THE DEALERSHIPS WITHIN A 50MILE RADIUS OF ME. IT IS COMPLETELY IRRESPONSIBLE FOR HYUNDAI TO ISSUE THIS RECALL AND YET BE UNABLE TO FIX THIS PROBLEM THAT IS POTENTIALLY DEADLY! ALSO, COME TO FIND OUT, THE RECALL ISSUE DATE WAS ACTUALLY IN SEPTEMBER 2020 YET I ONLY FOUND OUT VIA LETTER IN NOVEMBER!!!! I CONTACTED HYUNDAI CUSTOMER SERVICE IN HOPES TO GET MORE ANSWERS ON THIS AND ALSO IF I WOULD BE ABLE TO GET A LOANER VEHICLE SO THAT I CAN GET TO WORK WHILE WAITING FOR AN UNKNOWN AMOUNT OF TIME BEFORE I AM ABLE TO GET MY VEHICLE REPAIRED. THIS RECALL HAS CAUSED EXTREME ANXIETY AND FEAR THAT MY SUV IS GOING TO SPONTANEOUSLY CATCH ON FIRE AT ANY TIME WITHOUT WARNING, EVEN WHILE PARKED IN MY DRIVEWAY!! THE DEALERSHIPS ALSO ADVISED ME TO PARK MY CAR FAR AWAY FROM MY BUILDING WHICH ONLY MADE MY WORRY EVEN WORSE! I HAVE YET TO ACTUALLY HEAR BACK FROM HYUNDAI CUSTOMER SERVICE AND WAS GIVEN A SPECIFIC TIME AND DAY THAT I WOULD BE RECEIVING A CALL HOWEVER DID NOT RECEIVE A CALL. COMPLETELY DISAPPOINTED AND FRUSTRATED THAT I JUST PURCHASED THIS CAR LAST YEAR AND ALREADY WANT TO GET RID OF IT BECAUSE I DO NOT TRUST HYUNDAI ONE BIT NOW!

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. CENTRAL AVENUE HYUNDAI (111 S CENTRAL AVE #1, HARTSDALE, NY 10530, (315) 816-3071) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V543000(SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI OF MANKATO LOCATED AT 1281 RAINTREE RD, MANKATO, MN 56001 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HYUNDAI NORTH (5665 DIXIE HWY, FAIRFIELD, OH 45014) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I AM TRYING TO PLACE A COMPLAINT . I RECEIVED A IMPORTANT SAFETY RECALL FOR MY ANTI-LOCK BRAKE SYSTEM. I CALLED MY LOCAL HYUNDAI DEALER AND WAS INFORMED THAT EVEN THOUGH THERE IS A REMEDY THE PARTS ARE NOT AVAILABLE TO BE ORDERED AT THIS TIME AND THEY DO NOT EXPECT THE PARTS TO BE AVAILABLE UNDER MAYBE SPRING 2021. I FIND THIS UNACCEPTABLE. PLEASE LET ME KNOW WHAT I CAN DO.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE INTERMITTENTLY ILLUMINATED UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THE AFTER COMING TO A COMPLETE STOP, THE RPM'S INDEPENDENTLY REVVED UP WHILE THE VEHICLE SHOOK WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. PARTS DISTRIBUTION DISCONNECT.

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