What 370 owners told NHTSA about the 2019 Hyundai Tucson Fuel Cell

HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2019-2021 TUCSON VEHICLES. THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT, POSSIBLY RESULTING IN AN ENGINE COMPARTMENT FIRE AN ENGINE COMPARTMENT FIRE CAN INCREASE THE RISK OF INJURY OR CRASH

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COCONUT CREEK HYUNDAI (LOCATED AT 4960 N STATE RD 7, COCONUT CREEK, FL 33073, (888) 441-7737) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TOWNE HYUNDAI (3170 NJ-10, DENVILLE, NJ 07834) AND LYNNES HYUNDAI (401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WERE BOTH CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB

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I MADE AN APPOINTMENT WITH O'BRIEN HYUNDAU OF FORT MYERS, FL ON 1/13/2021 FOR NHTSA RECAL 20V-543 ABS-ANTILOCK BRAKE SYSTEM RECALL. WHEN I ARRIVED AT THE DEALER TO HAVE A NEW ABS SYSTEM PART INSTALLED, THEY SAID THEY DID NOT HAVE THAT PART IN STOCK. THEY SAID THEY WOULD NOTIFY ME WHEN IT WAS IN STOCK. ON 3/1/2021, I CONTACTED THE DEALER(O"BRIEN HYUNDIA OF FORT MYERS) BECAUSE I HAD NOT HESRD ANYTHING FROM THEM SINCE 1/13/2021. I ASKED THEM WHEN THE ABS PART WOULD BE IN FOR THE RECALL. AGAIN, THEY SAID THAT THEY DID NOT HAVE THE PART AND WOULD NOTIFY ME WHEN THEY HAD IT. I AM VERY CONCERNED THAT THIS RECALL CAN NOT BE FIXED BY THE DESLER, BECAUSE IT IS A SERIOUS PROBLEM AND CAN START A FIRE IN THE VEHICLE.

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FEBRUARY 25TH I TOOK MY TUCSON TO THE HYUNDAI DEALERSHIP FOR MY RECALL TO BE DONE AND EVERYTHING SEEMED TO BE FINE THAT DAY. SUNDAY FEBRUARY 28TH I STARTED MY CAR AND WENT TO RELEASE THE PARKING BRAKE AND MY EPS LIGHT WAS ON AND MY PARKING BRAKE WAS STUCK I COULD NOT GET IT TO COME OUT OF BEING ENGAGED AFTER MESSING WITH THE BUTTON FOR A WHILE AND TURNING MY CAR OFF AND BACK ON I WAS ABLE TO DISENGAGE AND THE EPS LIGHT FINALLY WENT OFF. LATER ON THAT DAY I WAS LEAVING WORK PUT MY CAR IN REVERSE AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR NO BREAKS. I SLOWLY DROVE DOWN THE ROAD AND PARKED AT THE VEHICLE TURNED IT OFF RESTARTED IT AND I HAVE SOME BREAK NOW BUT THEY'RE SQUISHY SQUISHY. THERE IS ALSO A EXTREMELY LOUD GRIND TO THE BRAKES SINCE SUNDAY THE 28TH OF FEBRUARY

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471, (352) 815-2533) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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MY CAR IS ON RECALL, I CONTACTED HYUNDAI DEALERSHIPS FOR REPLACEMENT. THEY SAID IT MAY TAKE WEEKS OR A MONTH. I WAITED FOR MORE THAN 5 MONTH. THEY JUST KEEP TELLING ME THEY'RE OUT OF STOCK.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994, (855) 256-8524) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO ENGAGE PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED COUGHLIN HYUNDAI (2300 HEBRON RD, HEATH, OH 43056, (833) 340-1530) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I WENT TO THE DEALER, THE PART FOR REPAIR WAS NOT AVAILABLE, THEY SAID THEY WOULD CALL ME, THAT WAS 6 MONTHS AGO :(

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CAPITAL HYUNDAI OF GREENSBORO (801 E BESSEMER AVE, GREENSBORO, NC 27405, (336) 275-9761) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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HYUNDAI IS NOT MAKING THE REPLACEMENT EASILY AVAILABLE. I HAVE MADE TWO APPOINTMENTS TO HAVE HE ISSUE FIXED AND HAVE BEEN TOLD THE PART IS NOT IN.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

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MY 2019 TUCSON HAS BEEN GETTING HORRIBLE GAS MILEAGE AND ALSO MAKING SOME STRANGE NOISES THAT I'M UNSURE OF WHAT THEY ARE. IT'S ALSO ACTING LIKE IT HAS NO POWER INSTALLING ON A PRETTY REGULAR BASIS SINCE THE DEALERSHIP HAS STATED NOTHING'S WRONG WITH IT AND MY VEHICLE HEALTH REPORT CONTINUES TO STATE NOTHING IS WRONG I DECIDED TO GET A OBD2 ADAPTER TO PLACE ON IT SO I COULD SEE WHAT WAS HAPPENING. WHILE THE VEHICLE IS RUNNING AT IDLE DOESN'T MATTER IF IT IS COLD OR WARM THE THROTTLE BODY SENSOR DOES NOT GO UNDER A 10 SO IT'S OBVIOUSLY STICKING I DON'T KNOW IF IT IS DEFECTIVE OR IF IT'S BEEN LIKE THAT FOR SOME TIME BUT IF THE THROTTLE BODY IS STUCK THEN THAT'S GOING TO CAUSE IT TO STALL THAT'S GOING TO MAKE IT BURN MORE GAS THAT'S GOING TO MAKE IT RUN PRETTY CRAPPY AND BE KIND OF HIT AND MISS. THE VEHICLE'S BRAKES ARE ALWAYS GRINDING AND SQUEALING. THERE IS ALSO A WINE AND A TAPPING CLICKING SOUND COMING FROM UNDER THE HOOD I DON'T KNOW IF IT'S A BAD PULLEY OR BEARING OR A LOOSE HEAT SHIELD OR WHATEVER BUT IT'S NOT INJECTORS THERE'S SOMETHING UNDER IT. THE RPMS ARE CONTINUOUSLY GETTING STUCK THE GAUGES ARE GETTING STUCK, THIS CAR MALFUNCTIONS EVERY DAY.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SEVERAL UNKNOWN DEALER AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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MY DAUGHTER HAS BEEN TRYING TO GET THE RECALL FIXED FOR OVER 4 MONTHS. GLENDALE CA HYUNDAI KEEPS CLAIMING THAT THEY DON'T HAVE ENOUGH PARTS TO DO THE RECALL. I CALLED HYUNDAI CUSTOMER SERVICE ABOUT THE LACK OF PARTS AND WAS TOLD THAT THEY COULDN'T HELP THE SITUATION. WHEN I SPEAK TO THE SERVICE MANAGER, HE SAID THAT THEY HAVE HAD NO PARTS FOR THE REPAIR DELIVERED TO THEM. THE ADDRESS AND PHONE OF THE DEALERSHIP I AM WORKING WITH IS 411 S BRAND BLVD, GLENDALE, CA 91204 PHONE: (818) 243-4110. ANY ASSISTANCE IS GETTING PARTS SO THE RECALL CAN BE SERVICED IS GREATLY APPRECIATED.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HYUNDAI OF NEW PORT RICHEY (3936 US-19, NEW PORT RICHEY, FL 34652; (727) 477-8644) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED CONTACT TO PARK THE VEHICLE OUTSIDE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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UPON RECEIVING A SAFETY RECALL LETTER FOR THE ANTI-LOCK BRAKE SYSTEM ON MY 2019 HYUNDAI TUCSON, I CONTACTED TWO DIFFERENT DEALERSHIPS TO SCHEDULE AN APPOINTMENT TO COMPLETE THE REPAIR FOR THE RECALL. EACH DEALERSHIP TOLD ME THAT THE PARTS WERE NOT AVAILABLE AND NEED TO BE ORDERED AND THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. I WAS CONTACTED BY ONE DEALERSHIP AND HAD AN APPOINTMENT SCHEDULED FOR MID DECEMBER 2020. UPON ARRIVING, THAT DEALERSHIP TOLD ME I DID NOT HAVE AN APPOINTMENT SCHEDULED EVEN THOUGH I RECEIVED AN EMAIL CONFIRMATION FOR THE APPOINTMENT FOR THE RECALL REPAIR. THEY TURNED ME AWAY AND TOLD ME THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. IT'S BEEN ALMOST TWO MONTHS SINCE AND HAVE NOT HEARD FROM THE DEALERSHIP. I'VE CALLED BOTH DEALERSHIPS TO FOLLOW UP WITH THEM AND EACH DEALERSHIP INFORMED ME THAT THE PARTS HAD NOT BEEN RECEIVED YET AND THUS THEY COULD NOT PERFORM THE RECALL REPAIR. I DON'T BELIEVE THIS RECALL REPAIR IS BEING PERFORMED IN A TIMELY MANNER AND I FEEL LIKE MY CAR IS UNSAFE TO DRIVE.

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HYUNDAI RECALL 195 POSSIBLE FIRE DUE TO CORROSION IN ABS SYSTEM WAS ISSUED OVER THREE MONTHS AGO. I'VE CALLED 3 DIFFERENT DEALERS AND AS OF YESTERDAY THEY STILL DO NOT HAVE THE PARTS TO FIX THE PROBLEM. IF THIS IS A TRULY SERIOUS PROBLEM AND I'M SUPPOSED TO PARK MY CARE OUTSIDE THEN WHY AREN'T THE REPLACEMENT PARTS AVAILABLE. THIS IS UNACCEPTABLE TO ME

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RON MARHOFER HYUNDAI OF GREEN (1260 MAIN ST, CUYAHOGA FALLS, OH 44221, (888)903-9766) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I HAVE AN ANTI-LOCK BRAKE SYSTEM RECALL NOTICE FROM OCT 2020 NTSA RECALL NUMBER 20V-543 AND HYUNDAI RECALL NUMBER 195. I HAD AN APPOINTMENT WITH MY DEALER TO HAVE THE RECALL SERVICE PERFORMED NOV 12, 2020. THEY CANCELLED THAT APPOINTMENT BECAUSE THE PART WAS NOT IN STOCK. THEY SAID THEY WOULD CALL ME WHEN THE PART BECAME AVAILABLE AND NEVER DID. I CALLED THEM TODAY 01/28/2021 TO CHECK AND THEY SAID THE PART IS STILL ON BACKORDER. THREE MONTHS IS TOO LONG TO WAIT FOR RECALL SERVICE!!

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. GLOBAL AUTO MALL (1099 RT. 22 WEST, NORTH PLAINFIELD, NJ 07060) WAS CONTACTED ON SEVERAL OCCASIONS AND MULTIPLE APPOINTMENTS HAD BEEN MADE TO HAVE THE VEHICLE SERVICED HOWEVER, THE APPOINTMENTS WERE ALL CANCELLED AFTER THE CONTACT WAS INFORMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED POHANKA HYUNDAI OF SALISBURY (2015 N SALISBURY BLVD, SALISBURY, MD 21801, (410) 749-6660) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HASELWOOD HYUNDAI (5008 AUTO CENTER BLVD, BREMERTON, WA 98312) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 16,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

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TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER KING HYUNDAI LOCATED AT 1399 S FEDERAL HWY, DEERFIELD BEACH, FL AND MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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