What 876 owners told NHTSA about the 2019 Honda Odyssey

My dash displays errors dealing with the Honda sensing. I took it into the dealership and they quoted me 3k to fix it. Upon searching the internet for a solution, this seems to be a common issue with Hondas, dating as far back as 5 years. My errors are the following: -ACC issue -LKAS issue -collision mitigation system -auto high beam problem While some complaints date back to five years, it’s very clear the issue is ongoing in Honda odyssey models, as owners, including myself, are still posting to see if there is a fix. Honda’s resolution is to pay them 3k which I find appalling, since it’s very clear that their models are continuing this issue - along with the fact that it is being reported that owners are experiencing issues still.

NHTSA ODI 11578252

There has been no incident. And I hope there is not. But the forward camera that assists in the road departure mitigation, forward collision mitigation and lane keeping assist has failed. Also inoperative is the cruise control, auto dimming headlamps and the brake system light is on. I find it hard to believe that after some of the less critical recalls that have been sent out for this vehicle that they don’t address this very important safety system. The camera alone costs $800 and that doesn’t include the cost of installation and calibration. I have a family of six and we use this van extensively. But we cannot afford this repair and are forced to drive with all of these lights on in the instruments. We take extremely good care of our vehicles. It is serviced well and has been in no major accidents. Please help us get action for ourselves and others who are in danger

NHTSA ODI 11568264

Car Randomly started giving a failed warning sign that the LKAS system has an error. Took it to dealer and they say that the radar and the camera need to be replaced for 4000$. This is so completely random. It just broke on its own. There are also others who are complaining of the same issue with 2018 and 2019 odyssey [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11566147

These safety features do not function on this vehicle. Issue warning lights when car is started.

NHTSA ODI 11563579

Rear lift gate ceased operating, unlocking or opening. Later received errors on dash for blind spot malfunction and transmission error. Dealer says it is an issue with water leaking into the rear chassis getting into the exposed electronics.

NHTSA ODI 11563196

Over the last three weeks, there were 3 incidents where the emergency braking system spiked the brakes when there was no reason. There was one incident where the lane departure spiked the brakes for no reason. Over the first 5 years owning the vehicle, this never happened. The first incident was going around a curve on a 2-lane road I travel at least twice a day. It sometimes beeps for cars in the other lane, but has never spiked the brakes until now. The car in the other lane was not over the line. There was a car behind us and they almost hit us due to the rapid braking. Incident 2 was on a straght road when there was a right lane closure with orange cones gradually blocking the lane. I started moving to the left lane well in advance and was most of the way in the lane when the brakes spiked. There was no oncoming traffic, but a car behind me had to brake hard to avoid hitting me. Incident 3 was similar to Incident 2, except there was a box in the road. With a straight road and no oncoming traffic, I was fully in the left lane, avoiding the box, when the brakes spiked. The 4th incident involved spiking the brakes with a lane departure warning. I was going around a curve that I travel at least twice a day. The road was clear and no traffic coming the other way. Going around the left curve in full control, the right lane departure warning sounded and spiked the brakes. The brakes had never applied before in a lane departure scenario. I took the van to the dealer and they made it sound normal, like four improper emergency braking incidents in 3 weeks was a regular occurrence. They tried to duplicate the issue and checked the computer for codes, but found nothing. This does not seem normal to me and is a safety issue that could cause an accident if the car spikes the brakes for no reason like this and someone is following closely, not expecting me to stop.

NHTSA ODI 11542285

Warning light turn on without any cause. No accident involve. Just happen overnight.

NHTSA ODI 11541969

The front camera is malfunctioning creating the following warnings and preventing safety systems from working properly: 1. Lane Keeping Assist Problem 2. Collision Mitigation System Problem 3. Road Departure Mitigation System Problem 4. Auto High-Beam Problem 5. Adaptive Cruise Control Problem In addition, the "Brake Systems" light is on. This issue not only prevents safety features from functioning, but may mask other issues since the "Brake systems" light remains on at all times. The vehicle has recently undergone the recall repair work for the MOST FAKRA Service Cables. No other mechanical issues were detected by the Honda dealership or an independent Honda certified mechanic.

NHTSA ODI 11540869

In September 2021, I started occasionally receiving the error message "Collision Mitigation System Problem" on my dashboard. It would appear and quickly disappear. At that time, my car shut itself off when I came to a full stop at traffic lights and stop signs 3 different times. The car would boot back up, but it happened to me in the middle of intersections. I took the vehicle into the dealership and they told me it was the battery. I had the battery replaced, but with time, the "Collision Mitigation System" error reappeared along with other messages, "Engine Management System Problem" and "Road Departure Mitigation Problem." During this time, my car would brake on its own occasionally, happening 6 times in total, when there was no threat of a head-on collision. Three of these incidents happened in the middle of intersections with cars all around me and in one instance, my car come to a screeching halt on its own making me terrified that the car behind me was going to crash into me. The last straw was as I was driving to my child's school and when I came to a curve in the road, my steering locked up completely, not allowing me to turn with the curve. I was able to slam on my brakes and keep myself from crashing, but it was very dangerous. At the same time, the same error messages were flooding my dashboard. That is when I drove my just 3 year old car back into the Honda Dealership and told them they must fix this before I put my child back into that car, and my car still sits there. The dealership informed me that my Collision Assistance Camera that is integral to the Honda Sensing safety mechanisms is "faulty" and will cost me $1,500-$1,700 to repair. I see online that this is being investigated in 2017-2019 Honda CRVs and 2018-2019 Honda Accords sedans. I implore you to also investigate this same system error in 2019 Honda Odysseys. The Odyssey is a family car, but yet I am now scared to drive my family in this vehicle for fear of it causing a collision.

NHTSA ODI 11467791