What 409 owners told NHTSA about the 2019 Honda Civic Hatchback Hybrid

I got this car 2 months ago and it has 58k miles. The steering is “sticky” and keeps clicking and catching when making small adjustments or turning. It’s so annoying and is becoming dangerous as I’m having to force the wheel where it needs to go and it gets stuck. It’s terrible going around curves/ramps. I’m so upset, I can’t afford another car or to get this one fixed. I’m paying so much for a new car that’s already broken and from what I read, Honda doesn’t care to fix it. I pray that they honor a recall. I didn’t ask for this and it shouldn’t be happening on a new car.

NHTSA ODI 11725955

Rough idling. Currently unknown reason.

NHTSA ODI 11724735

The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation. While driving my 2019 Honda Civic , the steering wheel frequently sticks or feels like it slips when making slight adjustments or turning. This is especially noticeable at highway speeds and during low-speed turns. It requires additional force to correct the steering, leading to overcorrection and a delayed return to the center position. The issue creates a safety concern as it impairs precise vehicle control and is most concerning while making corrections at highway speeds. Multiple owners online are reporting the same symptoms, and there are indications that this may be caused by a faulty EPS gearbox or steering rack. When driving at highway speeds steering sticks. Steering wheel does not move without more effort than usual. Being unable to make small adjustments freely means I must constantly drive with two hands in order to drive straight forward. When I noticed this I searched Honda recalls and found the exact same issue is being recalled for later models. This is a safety related issue because it prevents me from centering the vehicle in the lane. While driving my 2019 Honda CIVIC, the steering wheel frequently sticks or feels like it slips when making slight adjustments or turning. This is especially noticeable at highway speeds and during low-speed turns. It requires additional force to correct the steering, leading to overcorrection and a delayed return to the center position. The issue creates a safety concern as it impairs precise vehicle control and is most concerning while making corrections at highway speeds. Multiple owners online are reporting the same symptoms, and there are indications that this may be caused by a faulty EPS gearbox or steering rack. Honda has not issued a recall, and dealerships have not provided a lasting fix.

NHTSA ODI 11720457

The open recall repair (NHTSA 23V-858) has not been completed. Additionally, there is a separate open recall, NHTSA Recall Number 25E-071 (Manufacturer Recall MMZ), involving 18-inch Honda Genuine Accessory wheels with improperly installed lug seat inserts. Both recalls remain unresolved. Beginning in approximately 2024, the vehicle exhibited intermittent jerking and stalling during acceleration, along with loss of smooth power delivery. No warning lamps were illuminated prior to failure. The vehicle was inspected in July 2025 after Wilkes-Barre Honda declined to provide assistance, and it passed inspection at that time. In October 2025, the engine failed to start, and the vehicle became fully non-operational. The insurance carrier was notified in October 2025 that the vehicle had become inoperable. The vehicle has not been inspected by the manufacturer, law enforcement, or the insurance company. It is currently available for inspection but is not safely drivable. Loss of power while driving presents a risk of collision. Multiple attempts were made to schedule an appointment with Wilkes-Barre Honda regarding the outstanding recall; however, no response was received. The manufacturer was also contacted on several occasions, but no meaningful assistance was provided. Despite repeated requests, the dealership has not conducted a formal inspection or confirmed the cause of the failure. The vehicle has remained inoperable for several months. Under these circumstances, asking me to arrange towing is not reasonable, as delays in addressing recalls have created additional practical barriers to accessing necessary transportation and resources. *Note: I've included a phone number for this complaint but do not have one. Additionally, lack of vehicle access due to unresolved recalls had already created practical barriers in obtaining one.

NHTSA ODI 11719783

The fuel pump has been on recall and ive been waiting over 2 years for a part

NHTSA ODI 11715201

TROUBLE WITH THE STEERING ON VEHICLE. STEERING STICKY AND NOT SAFE TO DRIVE

NHTSA ODI 11714192

The contact owns a 2019 Honda Civic. While the vehicle was parked, the contact opened the trunk to place items inside the trunk; however, after closing the trunk, the contact heard an abnormally loud sound coming from the trunk. Upon reopening the trunk, the contact discovered a metal bar. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that there was an unknown TSB related to the issue. The approximate failure mileage was 47,500.

NHTSA ODI 11711512

I've noticed the steering is off and uneven.

NHTSA ODI 11710734

The contact owns a 2019 Honda Civic. The contact stated that while driving approximately 45 MPH, the vehicle went over a bump in the road, and the passenger’s side air bag inadvertently deployed. The contact stated that the air bag deployment struck his wife in the face, but no injury was sustained. Medical attention was not needed. The contact’s wife pushed the air bag back into the air bag compartment and observed that the SRS warning light was illuminated. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

NHTSA ODI 11709034

The contact owns a 2019 Honda Civic. The contact stated that while operating the vehicle, the steering wheel felt sticky upon turning the steering wheel in either direction, and the steering wheel required excessive force to return to the center. The local dealer and manufacturer had not been contacted yet. The vehicle had not yet been diagnosed or repaired. The contact stated that the steering gear was previously replaced due to the same failure in 2023. The failure mileage was 101,000.

NHTSA ODI 11707484

The contact owns a 2019 Honda Civic. The contact stated that while driving around a curve and driving at high speeds, the steering wheel was pulling in the other direction that the contact was attempting to drive. The vehicle lost motive power and stalled. The vehicle was hesitating while driving. The lane assist, lane keep assist, traction control, TPMS, and check engine warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to an independent mechanic, but no assistance was provided. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 43,000.

NHTSA ODI 11705261

A couple of months or so ago...summertime maybe I started feeling a choppy feeling in the steering almost like lane correction was enable but it wasn't. I started seeing posting about sticky steering and that's what it feels like. It's mostly noticeable out on the highway but sometimes on 40 mph zones. I've emailed the dealer about it to see if it can be covered. Mine is a 2019 so it's not included in the recall for 2022-2024. I really hope I don't have to pay for this out of pocket.

NHTSA ODI 11701937

While the vehicle is powered on, rapid or quick input to the steering wheel will cause sudden loss of power. The electrical system and engine will power off. I am experiencing issues with my infotainment screen and my window switches as a result of continued power loss. I am able to reproduce the problem any time I turn the steering wheel quickly. The vehicle has gone in for its state mandatory inspection at the dealer, but not for the steering. There is no warning light prior to the sudden power loss, but my car's electrical system has to re-initialize. The battery is brand new and does not show signs of low voltage while idle. The vehicle will power off while driving, reversing and in neutral.

NHTSA ODI 11697994

Immediately after closing the trunk, the trunk lid torsion bar snapped. The trunk lid will no longer stay up and is very heavy to open. If this had happened when the trunk was open, it could have broken my neck. Honda is aware of this issue in vehicles from 2016-2020. There is a technical service bulletin (22-013) but no recall. I feel this is a physical safety hazard to anyone who owns these cars.

NHTSA ODI 11696756

Noticed when braking, car veered to the right. The day before I dropped it off to the dealership to have it checked, the brakes felt weird a bit hard, and suddenly would not brake for few seconds (functioned again after) as I was approaching a roundabout. I dropped it off to the dealership and they confirmed an issue with the ABS Modulator. I am currently waiting for parts for it.

NHTSA ODI 11690711

The AC evaporator broke and only the AC condenser and sealer are under extended warranty. The AC evaporator is a costly repair and several other Honda owners have noted it has failed. Without the AC evaporator functioning, the AC system does not work.

NHTSA ODI 11684728

Dear NHTSA, I am writing to file a complaint regarding an unresolved recall issue for my vehicle. Although the manufacturer’s service center has completed the recall repair, the repair has not been updated in the NHTSA system, and the vehicle still shows an open recall. This unresolved status is creating serious issues: The car cannot pass Vehicle Safety Systems (VSS) inspection. Registration cannot be completed for the buyer. The bank is holding funds from the sale until the recall is officially cleared. I have contacted both Honda corporate and the servicing dealership several times, but despite their assurances, the recall remains uncleared in the system. Vehicle Information: Year/Make/Model: 2019 Honda Civic VIN: [XXX] This delay is unreasonable, disruptive to my business operations, and unfair to the customer. I respectfully request NHTSA’s intervention to ensure that Honda updates the recall status promptly and accurately. Thank you for your assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11684527

I had gotten a new battery because one point after work, my car would not start. I then got installed a brand new battery, and it still wouldn’t turn on. The only things that turned on were the dashboard, but no noise coming from the front engine compartment. I tried turning it on after, but it wouldn’t start at all. I then got it towed to an auto shop and they installed a new starter. The new starter worked for a month before another incident in a Walmart parking lot where it would not start after turning the key multiple times. After a few times it started and I drove it again to the same auto shop. The auto shop had no trouble starting it, they turned it on and off several times without any fault. That was in July of 2025. Fast forward a few weeks later, there was two instances in which the car did the same thing, the engine was not turning on only the front dashboard lights. After the first try it turned on. Now on 8/22/2025 as I was driving on the highway going 75mph the car stopped decelerating. Pressing the gas pedal did nothing. It stopped completely, thankfully I was able to stop on the side of the highway but it was still a very dangerous situation had it been another time during the day. This time, the engine compartment, once the key was turned was simply making a noise but not starting or “turning over”. I lifted up the hood and noticed that when the key was inserted the engine compartment was shaking. I got it towed to the same auto shop awaiting the results. I looked up the symptoms for a faulty fuel state and my car is showing to have a lot of the same as it would be that.

NHTSA ODI 11682607

NOTICED PAINT PEELING ON THE DOOR HANDLES DRIVER AND PASSAGE SIDE MIRROR COVERS; HAD THE DRIVER SIDE MIRROR COVER REPLACED NOT THE PASSAGE SIDE. ALSO BOUGHT A PAINT KIT BUT TO NO AVAIL. IN THE PROCESS OF CONTACTING THE DEALER RE: THE ISSUE.

NHTSA ODI 11678774

AIR CONDITIONING EVAPORATOR DIED AT 86,000 MILES.

NHTSA ODI 11675912

I purchased a 2019 Honda Civic LX July 3rd 2025 I noticed that the steering front end didn't feel right so I brought it back they still to this day the dealership has the car I cannot drive it on the highway because the steering goes to the left goes to the right I have to keep two hands on the wheel I came close to hitting a tractor trailer cannot drive over 50 mph without it being out of control right now it's at Honda dealership and they're saying they're not sure what's wrong after seeing all the complaints I notified them that I felt that's what the problem was the steering box rack I do not feel safe or trust this car I'm trying to get the dealer to buy the car back

NHTSA ODI 11674737

The stirring wheel consistently sticks and jerks in speeds 35 and over. The steering wheel constantly has to be adjusted to drive in a lane. It is unsettling situation.

NHTSA ODI 11674422

When driving at highway speeds steering sticks. Steering wheel does not move without more effort than usual. Being unable to make small adjustments freely means I must constantly drive with two hands in order to drive straight forward. When I noticed this I searched Honda recalls and found the exact same issue is being recalled for later models. This is a safety related issue because it prevents me from centering the vehicle in the lane.

NHTSA ODI 11674269

While driving on interstate vehicle lost power had to weave through traffic to get to pull off lane. Honda dealership states Replace the flywheel, pressure plate, friction disc (Clutch), and release bearing. car has 40k miles.

NHTSA ODI 11672263

The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place feeling. I took to dealership and asked if there was a recall and they told me only on newer models but not on my car model. The initial steering stuck in place causes delay when I need to steer quickly in traffic, I believe t’s a safety concern. My car only has 39137 miles on the odometer.

NHTSA ODI 11671967