What 653 owners told NHTSA about the 2019 Honda Accord Fhev

This is a follow up for NHTSA complaint 11452424. After the engine light came on along with other warning lights, like a Christmas tree and taking the vehicle to a Honda dealership with a almost 3700.00 repair bill for a vehicle with with under 88,000 miles. The dealership said the vehicle needed a head gasket. The problem is the dealership did not provide the error code numbers. They just gave a price due too coolant going into cylinder number 3. I asked the service rep for a break down the for repairs, which he said was provided. The only thing provided was coolant leaking into cylinder 3 with no codes that the dealership found with the engine light on. I filed a complaint with Honda to off set the repair cost. Mind you we are talking about a head gasket. Honda denied the claim and referred to lack of maintenance. When I told the representative I do my maintenance. He said it was because the dealership wasn’t making money. Who in their right mind would pay 144.00 an hour maintenance when they can’t be up front and provide codes that were thrown on engine light for repair bill. I think NHTSA needs to investigate Honda’s technical service bulletins regarding cylinder misfires in 1,2,3 and 4. I am quite skeptical that a dealership can not list error codes on a repair estimate that they aren’t hiding something. My family will never purchase another Honda and I will share this Story with everyone I know. Something is being hidden if the dealership doesn’t provide error codes. I have never seen this in my 30 plus years of driving.

NHTSA ODI 11456568

I FILED A COMPLAINT ABOUT THIS VEHICLE IN OCTOBER OF 2020 WHEN IT WAS 5 MONTHS OLD AT THAT TIME BECAUSE IT WOULD SLAM ON BREAKS AND JERK THE STEERING WHEEL FOR NO KNOWN REASON AND WITH NO ONE AROUND. IT HAS CONTINUED TO DO THIS INTERMITTENTLY AS WELL AS OTHER ERRATIC DRIVING THAT CANT BE ACCOUNTED FOR INCLUDING AT TIMES GETTING CONFUSED WHEN PASSING EXIT RAMPS WHERE THE CAR WILL SLAM ON BREAKS AND JERK TO TRY TO EXIT. I WAS DRIVING THIS AFTERNOON AT HIGHWAY SPEEDS AND THE STEERING WHEEL BEGAN TO SHIMMY (VIBRATING BACK AND FORTH). IT FELT LIKE THERE WAS A POTNETIAL TIRE BLOW OUT BUT MY TPMS DID NOT INDICATE ANY LOSS OF PRESSURE. I ASSUMED THE CAR WAS HAVING ANOTHER ONE OF ITS UNEXPLAINED STEERING BEHAVIORS. I KNOW FROM PREVIOUS EXPERIENCE THAT TURNING THE BLINKER ON WILL STOP THE SHIMMYING IF IT THINKS YOU ARE TRYING TO SWITCH LANES SO I TURNED MY BLINKER ON AND I MOVED OVER ONE LANE HOPING IT WOULD STOP. THE SHIMMYING (VIBRATING OF STEERING WHEEL) CONTINUED AND SHORTLY THERE AFTER IT PULLED HARD LEFT ON ME DRIVING ME DIRECTLY INTO A CEMENT BARRICADE THAT WAS LOCATED A FEW FEET OFF OF THE SIDE OF THE ROAD. I HIT THE BARRICADE AT HIGHWAY SPEED AND BOUNCED OFF OF IT SPUN AROUND AND RE-HIT THE BARRICADE WITH THE REAR OF THE CAR WHICH IS WHAT SUSTAINED THE MAJORITY OF THE DAMAGE WHEN IT HIT. THOUGH I HIT THE BARRICADE WITH SIGNIFICANT FORCE THE AIRBAGS DID NOT DEPLOY. MY DAUGHTER HAS BEEN IN THE CAR WITH ME ON A PREVIOUS OCCASION WHEN THE CAR HAS DONE THIS AND I HAVE COMPLAINED ABOUT IT NUMEROUS TIMES TO NUMEROUS PEOPLE. I DO NOT FEEL SAFE IN THIS CAR...IT ONLY DOES THIS AT HIGHWAY SPEEDS AND ON THE HIGHWAY...IT WILL KILL ME OR SOMEONE ELSE IF SOMETHING IS NOT DONE. I HAVE CONTACTED HONDA COOPERATE AND ALSO FILED A REPORT WITH THEM AS WELL.

NHTSA ODI 11416138

I WAS ON THE FREEWAY GOING ABOUT 75MPH, WHEN SUDDENLY, MY VEHICLE'S CMBS SYSTEM ACTIVATED AND SLOWED DOWN SPEED TO 20MPH APPROX. WITHOUT HAVING ANY VEHICLES IN FRONT OR NEAR ME. LUCKILY, THE DRIVER BEHIND ME WAS NOT FOLLOWING CLOSE AND WAS ABLE TO AVOID A COLLISION BY SWITCHING LANES. I HAVE TAKEN MY VEHICLE TO THE DEALER TWICE, BUT NO ONE CAN FIND OR DUPLICATE THE PROBLEM. MOREOVER, A COUPLE OF WEEKS AGO, WHEN I WAS SWITCHING LANES, TOWARD THE RIGHT, THE LEFT WARNING LIGHT AND BEEPING NOISE CAME ON. SO FAR, I HAVE RECORDED NINE INCIDENTS WHEN THE VEHICLE SLOWED DOWN ON ITS OWN, AND FOUR OF THOSE WERE ON THE FREEWAY. I WAS FORCED TO DEACTIVATED ALL "SAFETY" SENSORS WHILE I AM DRIVING TO AVOID ANYMORE INCIDENTS OR ACCIDENTS.

NHTSA ODI 11405190

DASHBOARD SHOWS MULTIPLE WARNING FUNCTIONS THAT IS DISABLED IN THE VEHICLE SUCH AS LKAS, COLLISION MITIGATION BRAKING SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, BLIND SPOT INFORMATION SYSTEM PROBLEM, AUTO- HIGH BEAM PROBLEM, TRANSMISSION SYSTEM PROBLEM, PERFORMANCE MAY BE REDUCED, ELECTRIC POWER STEERING SYSTEM PROBLEM, ADAPTIVE CRUISE CONTROL SYSTEM PROBLEM.

NHTSA ODI 11399020

NUMEROUS TIMES WHILE DRIVING ON THE INTERSTATE AT 65-75 MPH THE VEHICLE HAS BRAKED HARD IN THE HIGHWAY. NO CARS BESIDE OR IN FRONT. THE LAST INCIDENT I WAS ALMOST REAR ENDED BY A TOYOTA TUNDRA WHO BARELY WAS ABLE TO STOP. I TOOK THE CAR TO VANN YORK HONDA, WAS TOLD IT WAS A RECALL FOR A BCM MODULE (OBVIOUSLY UNTRUE, THAT IS FOR WIPERS, REAR DEFOGGER, ETC), BUT I DID GET THE ISSUE DOCUMENTED ON PAPER. THIS WAS IF SOMETHING HAPPENS TO ME, I OR MY FAMILY HAVE DOCUMENTATION THAT THE CAR DOES HAVE AN ISSUE WITH BRAKING AT HIGH RATE OF SPEED FOR NO REASON. AT TIMES THE BRAKE LIGHT COMES ON, THE LAST TWO TIMES LANE DEPARTURE LIGHT HAS COME ON AND I HAVE BEEN CENTERED UP IN MY LANE, NO ONE IN FRONT OF ME OR AS I STATED BESIDE ME. THE CAR IS A DANGER TO THE DRIVER, ANY POTENTIAL PASSENGERS AND THE VEHICLE FOLLOWING. HONDA SEEMS NOT TO BE CONCERNED AS I HAVE READ ONLINE IN MANY PLACES THAT THIS BEGAN WITH 2018 MODELS AND AFFECTS NOT JUST THE ACCORD, BUT THE CIVIC AS WELL. MY 75 YEAR OLD MOTHER HAS A 2019 CIVIC THAT IS DOING THE SAME THING. I SUPPOSE IF SOMEONE GETS HURT AND FAMILIES START TO SUE, HONDA MAY DO SOMETHING. NOW THAT I HAVE DOCUMENTATION, IF I GET HURT, THAT IS MY PLAN!

NHTSA ODI 11386641

TL* THE CONTACT DROVE A 2019 HONDA ACCORD LOANER VEHICLE. WHILE DRIVING VERY SLOWLY, THE "ROAD DEPARTURE MITIGATION FAILURE", "BRAKE SYSTEM PROBLEM PARKING BRAKE NOT AVAILABLE, BRAKE PERFORMANCE MAY BE REDUCED', 'BRAKE HOLD SYSTEM PROBLEM APPLY BRAKE WHEN STOPPED', AND "SEE YOUR DEALER" WARNING MESSAGES APPEARED. THE VEHICLE WAS TOWED TO HONDA OF COVINGTON (100 HOLIDAY SQUARE BLVD, COVINGTON, LA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 645. *DT*JB

NHTSA ODI 11281294