Oct 15, 2023Electrical systemBrakesDriver assistance
Question #1- “Service Trailer Brake System”-“Steering Assist is Reduced Drive with Care”-Brake System Failure 43 MPH Top Speed”-“Service ESC” Question #2- I experienced a Complete loss of braking ability, myself, a friend and, a coworker, as well as the properties around me where placed at risk. Question #3 Not yet I am having towed to the dealer today. Question #4 Not yet the vehicle will be towed to the dealer where I purchased it today. Question #5 Not my knowledge I do not recall any warning lights.
NHTSA ODI 11550005
Aug 8, 2023Transmission & drivetrainElectrical system
When shifting to Park the vehicle shuts down but message comes up to Shift to Park and electronics stay on. Vehicle is off but unable to exit vehicle and lock it since the Shift to Park messages keeps dinging.
NHTSA ODI 11537167
Jul 12, 2023Electrical systemEngineEngine & coolingFire
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
NHTSA ODI 11531927
Apr 24, 2023Electrical systemBrakes
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
NHTSA ODI 11518659
Apr 5, 2023Electrical systemBrakes
Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I’m not the only one with this issue. A quick research on google revealed several people with the same issue. I’m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.
NHTSA ODI 11515514
Jan 1, 2023SteeringElectrical systemBrakes
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
NHTSA ODI 11499667
Dec 11, 2022Electrical system
The rear window defogger is smoking and sizzling. The connection on the passenger side glass that connects the moveable harness for the center glass smokes and sizzles when the rear defogger is on. There is a recall on these vehicles in Canada for this issue. My concern is that it may start a fire. The connector is right behind the right rear passenger seat, imposing a threat to the occupant of that seat. Also, the rear defogger comes on automatically with heated mirrors when remote started. I cannot use remote start, mirror defogger, or rear glass defogger currently due to this defect. I noticed a sizzling sound while driving the truck. I pulled over and began searching. I found smoke being emitted from the connector attached to the rear glass on the passenger side. This is a serious issue. It is a fire hazard. The vehicle could catch fire while driving or while remote engine start has been activated in temperatures lower than 40 degrees. There is a difference in an uncommon electrical short and a known problem. General Motors is aware of this issue and there has not be a notification to owners in the United States nor are there any recalls or suggested repairs. The safety of consumers is in jeopardy with this known problem occurring in multiple lines of their vehicles. Any with a power sliding glass could be affected.
NHTSA ODI 11496962
Nov 29, 2022SteeringElectrical systemBrakes
The truck has 50,000 miles, purchased new. I don't tow or go off road. I take it to the dealer every 5,000 miles. While driving 65-70mph on the interstate (4-lanes), my dash lit up with five messages and the "Brake, Traction Control and Engine" lights illuminated. I applied brakes but the pedal went to the floor and the steering veered to the left causing me to move out of my lane. The truck then went to limp mode and I was unable to go above 43mph the remainder of the trip home. After taking it to my dealer the next day, I was told they "found air in the brake fluid system due to secondary seal failure in brake master cylinder, and was quoted a new cylinder (PN 86788482) for $1708.06. RESPONSE TO QUESTIONS: >Component failure: brake master cylinder (eBoost Brake Unit Assembly) / Brake System Failure >It was just me in the vehicle - brake failure on the highway put me and others on the road at major risk >Yes - After paying to diagnose, I was told this was brake master cylinder failure. ...GM issued a Customer Satisfaction Program (N202324120) for a limited number of MY2021 Silverado/Sierra trucks (mine is a MY2019) for dealers to replace the eBoost brake unit assemblies due to failure >Part has not been inspected by my insurance rep./I do not know if anyone else has inspected >The warnings illuminated on the dash at the time of brake failure while on the interstate 1. "Service ESC" 2. "Service Trailer Brake System" 3. "Steering Assist Is Reduced Drive with Care" 4. "Service Brake Assist" 5. "Brake System Failure 43 MPH Top Speed" 6. Also, the BRAKE, Traction Control and Engine lights illuminated
NHTSA ODI 11495342
Nov 9, 2022Electrical systemBody & structure
MY 2019 2500HD (49,00 MILES) TRUCK HAD WATER LEAKING IN THROUGH THE ROOF. THE DEALERSHIP FOUND THAT THE LEAK WAS CAUSED BY A BAD FACTORY TACK WELD ON THE PASSENGER SIDE ROOF SEAM. DUE TO THIS BAD TACK WELKD, IT CAUSED WATER TO LEAK DOWN THE A-PILLER, DOWN INTO MY ELECTRICAL FUSE BOX AND WIRING.
NHTSA ODI 11492905
Oct 15, 2022Electrical system
Rear Vision Module failure. Open circuit inside module. “Service rear vision system” on radio while backing up. Was intermittent Blut not always on when backing ip
NHTSA ODI 11489355
Sep 7, 2022Electrical system
Front passenger window when you push it up it goes up and then immediately back down.
NHTSA ODI 11483276
Sep 6, 2022Transmission & drivetrainElectrical systemEngine
While driving down the highway at 70 MPH, the transmission slammed into gear and the engine died. A message appeared and said shift to neutral and press the ignition button. The check engine light also appeared. This had been a problem that first appeared at 48,000 miles. I was told that GM recognizes that there is an issue with the transmission, but that it would not damage the vehicle so it is not able to be repaired under warranty. The dealership advised that I should change the transmission fluid, so I did. The transmission continued to slam into gear thereafter. Fast forward to 55,000 miles where the truck completely died. The engine would not start and the truck had to be towed to a dealership. The next day the dealership told me that they had figured out the issue and that it was related to the fuse box and the ignition. I picked up my truck the next day, and drove less than a mile before the engine died again. I sat at the dealership for 12 hours and they had another answer for what was happening. They said that the shift lever was damaged and it was not allowing the battery to recharge. I live 400 miles away from where the truck broke down. I had to rent a vehicle to return home with my family from a trip. I now have to drive back to my truck in another state, and pay for the 12 plus hours of diagnostic work at $140 an hour as well as the cost of the part and the time to install it because the dealership stated that this is not covered by any warranty. I see that several people are dealing with a similar issue and I am frustrated that no one is willing to help us right this wrong. My grandfather worked for GM his entire adult life, and I will never own another one.
NHTSA ODI 11483169
Jul 20, 2022SteeringElectrical systemBrakes
When driving my truck I lost all power steering got notifications to service abs in 7 days, service esp, and service power steering as well as a stability at light being on. Could no control my vehicle, restarted the truck 4 times, and it disappeared, garage could not pull any codes. This is VERY unsafe!!!!!! And has been issued a recall in past models and years. I could have been killed, for a problem the GM is aware of and have not issued a recall yet.
NHTSA ODI 11474987
Jul 18, 2022Electrical system
The contact owns a 2019 GMC Sierra 1500. The contact stated while at a traffic signal, the vehicle stalled while depressing the accelerator pedal. The contact stated that he shifted the vehicle into park(P) and needed four attempts to restart the vehicle. The contact stated there was no warning light illuminated. The contact proceeded a few miles on the road and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer who diagnosed that the vehicle needed a new battery. The battery was replaced. The contact stated that the failure recurred. The vehicle was towed to the same dealer who informed the contact that the wiring harness nearby the front suspension control arm was chafed. The contact was informed that a short circuit had caused the vehicle to stall. The dealer stated that the failure was related to Technical Service Bulletin: 21-NA-149 (Engine Wire Harness Chafing). The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was 51,799.
NHTSA ODI 11474551
May 20, 2022Electrical systemBrakes
Last Weekend was taking the kids and my brother and his son fishing, so 2 adults in front seats 3 kids on the backseat. Got my boat all hooked up and we're off. About 2 miles down the road the truck rebs up really high and then bottoms down hard on the RPM's. As soon as this happens all lights and instrument cluster goes crazy. Check Engine light on, Parking Brake Light On,Traction Control Light On, And I'm sure I'm forgetting more. The Cluster states ESC failure drive with caution, Do Not Exceed 43 miles per hour speed limit Brake Failure and So on. I have since found pictures pf the exact same thing that happened to me that morning and will provide. Needless to say I have no brakes and have a 19 ft bass boat behind me. All I could do was let off gas completely and push brake pedal all the way to the floor and pray that it stopped. Good Lord willing it did. Pulled over asap and killed truck, let sit a few minutes while I assessed the situation and cranked it back up. All lights and brakes were fine. Has not done it since but I only drove to dealership to find out the issue and 4 days later still no answer. Its a 2019 with only 26000 miles, and has never had 1 issue before this
NHTSA ODI 11465470
Mar 29, 2022Electrical system
Shift to Park lights Stays on sometimes.
NHTSA ODI 11458860
Feb 8, 2022BrakesElectrical system
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the battery was draining quickly and was replaced. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and diagnosed with brake system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 13,000.
NHTSA ODI 11450961
Nov 25, 2021Electrical systemBrakesEngine
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
NHTSA ODI 11441653
Sep 14, 2021SteeringElectrical systemBrakes
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
NHTSA ODI 11432878
Jul 12, 2021SteeringElectrical systemBrakes
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
NHTSA ODI 11424480
Mar 23, 2021Transmission & drivetrainElectrical system
TRANSMISSION FEELS SLUGGISH AND JERKS. WHEN COMING TO A STOP FEELS LIKE YOUR BEING REAR ENDED. STEREO SYSTEM FREEZES AND GOES SILENT NO SOUND WHAT DO EVER
NHTSA ODI 11404565
Feb 8, 2021Electrical systemSpeed controlBrakes
1ST TIME ENGINE CHECK LIGHT CAME ON HAD BRAKE CONTROL UPDATED. 2ND DID AUTO START AND AFTER THAT TRUCK WILL NOT START. AFTER 3 HOURS CAN START THE TRUCK BUT BRAKE CONTROL TRACTION CONTROL ABS WERE OFF. ENGINE HAS REDUCE POWER. DEALER UPDATED THE TRUCK AND CHECK BATTERY. 3RD TIME TRUCK WILL NOT POWER ON. AFTER JUMP STARTING THE TRUCK IT POPS UP ALL OF PREVIOUS MESSAGE. AND RUNNING BOARD KEEP POPPING IN AND OUT AND TRUCK WILL STILL DRAIN POWER EBVEN WHEN OFF.
NHTSA ODI 11395117
Jan 15, 2021Electrical system
DAM TRUCK ITS ON PARK BUT KEEPS DISPLAYING A MESSAGE SAYING SHIFT TO PARCK,,,, TOOK TO DEALERSHIP THEY COULDN'T FIND THE PROBLEM , THEY ASKED TO START BY CHANGING THE SHIFT TO PARK HANDLER AND '''WILL GO FROM THERE '''THAT'S WHAT THEY SAID, WORSE TRUCK I EVER HAD,,,AND ALL THIS STARTED RIGHT AFTER 36000 MILES,,,
NHTSA ODI 11388388
Nov 2, 2020Electrical system
EXCESSIVE BRIGHTNESS AT NIGHT ON BACK UP CAMERA WHEN PUTTING TRUCK IN REVERSE. GLARE IS SO BRIGHT, I CAN'T SEE ANYTHING IN CAMERA OR MY OUTSIDE REAR VIEW MIRRORS. I HAVE ACTUALLY GOTTEN OUT OF MY TRUCK TO MAKE I AM NOT GOING TO BACK INTO SOMETHING OR SOMEONE. WHEN IT IS RAINING AT NIGHT...FORGET IT, YOU JUST GUESS WHAT IS BACK THERE AND HOPE FOR THE BEST. I HANG A TOWEL OVER IT NOW WHEN I BACK UP AT NIGHT, IT IS A $60,000.00 TRUCK...WOW.
NHTSA ODI 11372794
Aug 18, 2020Electrical system
2019 GMC SIERRA. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE INFOTAINMENT SYSTEM. *LD THE CONSUMER STATED INFOTAINMENT SCREEN INDEPENDENTLY CHANGES TO DIFFERENT MODES. WHILE USING THE CAMERAS, THE INFOTAINMENT SCREEN INDEPENDENTLY SWITCHES VIEWS. THE TOUCH SCREEN WAS FAULTY. WHILE DRIVING, THE CAMERA WOULD INDEPENDENTLY ACTIVATE. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT, COULD DETERMINE A FIX. THE PHONE FEATURE RANDOMLY MAKES CALLS TO STORED NUMBERS. THE VOLUME WOULD INDEPENDENTLY REACH MAXIMUM VOLUME. THE CONSUMER WAS UNABLE TO TURN THE VOLUME DOWN MANUALLY. *JS
NHTSA ODI 11349512