What 111 owners told NHTSA about the 2019 Ford Mustang Gt350r

The contact owns a 2019 Ford Mustang. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently jerked three to four feet forward. The contact stated that the transmission started to shift aggressively back and forth. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be factory reset. The vehicle was repaired; however, the contact stated that months later the failure recurred. The vehicle was taken back to the dealer where the transmission was factory reset again however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

NHTSA ODI 11539351

You have a recall listed for my cart but listed it as fixed. I never took the car in for service to get it fixed and I am experiencing the issue in the recall. NHTSA CAMPAIGN ID:19V076000. My instrument cluster goes blank for about 5-10 seconds while driving. This has happened several times in the last few weeks. I tried to call ford and have them look into this but they will not even tell me where the recall was performed and are telling me this is customer cost item even though the exact thing the recall describes is happening to me. They would not even provide verification that the recall was performed.

NHTSA ODI 11538568

The contact owns a 2019 Ford Mustang. The contact researched online and found NHTSA Campaign Number: 22V382000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an undisclosed failure with the vehicle and the vehicle was no longer drivable. The vehicle remained at the dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.

NHTSA ODI 11531568

The short drop and bounce up on the drivers and passenger side windows continuously faults and fails to return to the proper position when the door is closed. There are thousand online with the same issue. I am now going to replace the passenger window motor for the third time since I cannot troubleshoot the issue any longer. The dealer has replaced the motor for the same issue and I am now out of warranty so I fix it myself. This seems to be a recurring issue on my car and for others with this generation mustang and should be addressed by Ford at this point Any assistance at this point would be greatly appreciated. Ahold not be happening as regularly as it is

NHTSA ODI 11531456

Cylinder number 2 on the Engine block is leaking antifreeze.

NHTSA ODI 11528742

Passenger door ajar on dash Then checked and seen door that was once completely closed had in fact unlocked itself and cracked open slightly after rolling over a normal bump on street. No one was in seat at the time but definitely could’ve put Passenger in danger or driver. Thankfully was not on freeway at the time. Problem has occurred 3 times so far in a two week period. Issue will be reported to dealer on the matter no later than 05/26/23 No other personnel has been informed, came to immediately alert nhtsa on the matter.

NHTSA ODI 11523585

Backup camera is having issues. Fuzzy picture and occasionally says unavailable on display.

NHTSA ODI 11521387

The 10 Speed Auto has the tendency to Jerk, Bang gears and clunk while driving normally,. It also can just have sudden jerks while braking which has sometimes had it not being able to brake and coming a lot closer to the front car then I could feel comfortable with.

NHTSA ODI 11519949

All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?

NHTSA ODI 11519586

I was driving on the the 215 Freeway in Las Vegas and the car started to shutter with a loss of power in the engine. The check engine light starting blinking orange. I was going downhill so I let the car coast while I tried to pull off the road. After about 15 seconds the engine stabilized and the check engine light stopped blinking and stayed a solid yellow. I pulled the car off the road and let it rest. I was able to get the car home and took it to V & V Auto in Las Vegas the first appointment I could make. I was told coolant was leaking into the engine and the head gasket needed to be replaced. The mechanic told me this is a design flaw with the Ford EcoBoost Turbo Engines. Why is Ford allowed to put faulty engines on the road? I only had 64000 miles on the car at the the time and I have always had the car serviced.

NHTSA ODI 11519588

The contact owns a 2019 Ford Mustang. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the independent mechanic advised having the vehicle diagnosed by a local dealer. The vehicle was then towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 106,000.

NHTSA ODI 11514816

As I was driving on the highway I slowed down due to traffic and I noticed a drastic change in the brake system responsiveness Applying regular pressure to the brakes did not stop the car. A brake system warning message appeared and I had to apply both feet to the brakes to stop the vehicle.

NHTSA ODI 11514334

The contact owns a 2019 Ford Mustang. The contact stated upon servicing the vehicle, the dealer informed her that the outer shell of the lug nuts was swollen, hindering the replacement of tires. The dealer replaced all 16 lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 54,136.

NHTSA ODI 11505929

The contact owns a 2019 Ford Mustang. The contact stated while driving at an undisclosed speed for approximately 15 minutes, the rear-view camera, traction control, Forward Collision Avoidance and Blind Spot Detection became inoperable. There was a beeping sound detected. The contact stated that the check engine, Blind Spot Detection, Hill Start Assist, Back Over Prevention camera, and gear selector warning lights were illuminated. The vehicle was taken to the local dealer where the failures were confirmed, but the vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 22V382000 (Power Train). The manufacturer was contacted and referred him to the NHTSA hotline. The failure mileage was 3,700.

NHTSA ODI 11496620

I have taken my vehicle to Ford. Called Ford as well. And when at a stop, and while in drive, my car will lunge/ jerk and if my car was behind a vehicle too close could hit it. I also believe that If a person were in front of the vehicle it could lunge forward into them. I see in google that many 2019 mustang owners have reports this as well. This jerk/ lunge has happened a hand full of times. Two Ford dealerships and ford.com have advised they do not have reports from consumers on this.

NHTSA ODI 11496493

My name is Michelle Wright and I have purchased Ford vehicles most of my life. I love Ford vehicles and have had amazing experiences with Westlie Ford and Landmark Ford. I purchased my vehicle at Vancouver Ford, which is the most unprofessional and unethical dealership. My story starts October 2021, when I purchased a 2019 Ford Mustang from Vancouver Ford. I paid cash for the vehicle and was provided an AutoCheck, not a Carfax the day I had purchased this car. Over the last 8 months I have had several issues that made think my car was an accident but was assured it was never in an accident. After pulling the Carfax, I realized it was in a wreck and had an accident date of July 2019. This led me to look for an accident report, which was filed by a Portland Police officer on July 23, 2019.

NHTSA ODI 11487019

Passenger door unlocked and opened by itself while driving 75mph with no one in the passenger seat. Appears to be the same issues as the 2011 - 2017 mustang recall.

NHTSA ODI 11483343

The instrument panel, which is entirely digital with no actual dials or needles, stopped working and went totally black for a short period of time while I was driving.

NHTSA ODI 11483344

Heated/cooled driver's seat stopped functioning due to a shorted or overloaded wiring harness causing a small electrical fire at the harness.

NHTSA ODI 11483347

The performance of the car is impacted by the following: Service Advance Trac Steering Assist Fault Service Required Hill Start Assist Not Available. As a result, the vehicle drivetrain aggressively responds with drop in RPM and Steering Wheel gets tight; to a point the car is hard to navigate

NHTSA ODI 11483007

The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the instrument cluster went blank for several seconds. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 19V076000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 45,500.

NHTSA ODI 11479589

My car has started to have problems with some of its features. Cruise control, pre collision assist, traction control, back up camera and some other features have all become unavailable.

NHTSA ODI 11474655

In the last 5 months I have had at least 3 incidents where the electronic dash goes blank, while driving. So far it had come back on within a short time. I took it to the dealer and they said they tried reprogramming it (but also said they found nothing wrong). The dealer said that reprogramming didn't fix it so they ordered a part. That was March 22, 2022 and the last time I heard anything from Brighton Ford - no idea if they ordered the part or did anything and no contact in over a month.

NHTSA ODI 11462969

I parked my manual car at work. Put the emergency break on and the break disengaged on its own and 15 mins later the car ran into the metal frame of a pick up truck.

NHTSA ODI 11461774

My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10

NHTSA ODI 11444959