Sep 29, 2022AirbagsLane DepartureDriver assistanceCrash
My name is Michelle Wright and I have purchased Ford vehicles most of my life. I love Ford vehicles and have had amazing experiences with Westlie Ford and Landmark Ford. I purchased my vehicle at Vancouver Ford, which is the most unprofessional and unethical dealership. My story starts October 2021, when I purchased a 2019 Ford Mustang from Vancouver Ford. I paid cash for the vehicle and was provided an AutoCheck, not a Carfax the day I had purchased this car. Over the last 8 months I have had several issues that made think my car was an accident but was assured it was never in an accident. After pulling the Carfax, I realized it was in a wreck and had an accident date of July 2019. This led me to look for an accident report, which was filed by a Portland Police officer on July 23, 2019.
NHTSA ODI 11487019
Jul 19, 2022Driver assistanceLane Departure
My car has started to have problems with some of its features. Cruise control, pre collision assist, traction control, back up camera and some other features have all become unavailable.
NHTSA ODI 11474655
Dec 26, 2021Transmission & drivetrainElectrical systemDriver assistance
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
NHTSA ODI 11444959
Dec 4, 2021SteeringDriver assistanceCrash1 injury
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
NHTSA ODI 11442621