What 111 owners told NHTSA about the 2019 Ford Mustang Gt350r

While driving at approximately 40 MPH, my vehicle briefly sputtered, and the check engine light was on. The vehicle seemed to return to normal functionality afterward, but upon inspection at a FORD dealership, I was informed that coolant intrusion had caused damage to the engine. As a result, I was advised that the engine needs to be replaced. There are many others that have complained about this problem and to solution. My car has 81.5k miles on it.

NHTSA ODI 11615279

Vehicle's engine power has cut off both while driving and upon turning ignition off to where nothing electrical is operable including display to dome lights. Car has self reset anywhere from 2 min up to 25 min Car is disabled and could result in injury if driving in an unsafe area with other obstacles and(or) traffic. Unknown of dealer was able to replicate. PCM was refreshed after checking car for error codes. Check engine light did show a total of 2 time out if the estimated dozen occur ancestors like this.

NHTSA ODI 11614881

Noticed vehicle was running rough on idle intermittently when sitting at a stop. I thought this was due to it being a very cold winter where I am located, but after a couple months, check engine light came on and was immediately brought in for service. Coolant was found leaking into a cylinder and I had to have head gasket as well as upper portion of engine replaced. From the research I have done there have been a lot of people with the same issue as mine and a design flaw in spacing between cylinders. Incident occurred less than 10,000 miles out of warranty and was not covered.

NHTSA ODI 11612460

The contact owns a 2019 Ford Mustang. The contact stated that a ticking sound was coming from underneath the hood of the vehicle while driving at various speeds and while the vehicle was idling. The contact stated that the RPM dropped while idling and while decelerating. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failure in the lifters inside the cam phaser. The vehicle was not repaired. The vehicle was taken to another dealer, Lithia Springs Ford (870 Thornton Rd, Lithia Springs, GA 30122), where it was diagnosed with the same failure. The dealer informed the contact not to repair the vehicle due to the engine's design being known to have the failure. The contact was informed that the failure was related to TSB: SSM52334, NHTSA ID Number: 10251951 (Engine and Engine Cooling). The vehicle had not been repaired. The vehicle had been taken to a certified mechanic who confirmed the diagnosis. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 94,000.

NHTSA ODI 11611245

The contact owns a 2019 Ford Mustang. The contact stated that upon starting the vehicle, the instrument panel went blank. The vehicle was taken to two dealers however, the dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was also notified of the failure and provided the same information as the dealers. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V076000 (Electrical System). The failure mileage was approximately 8,000.

NHTSA ODI 11610213

Power steering went out. Made turning very difficult. Then when you would turn either way it would jerk the steering wheel the opposite way. Caused me to run off the road. Car was towed to repair shop. According to repair shop the rack is not available my car has been in the shop almost a month. The labor is 4 hours but there is no available parts to repair it.

NHTSA ODI 11599534

I had a solid check engine light 2 days ago and called my local Ford dealership and made an appointment for the next morning. I had not experienced any problems that I really noticed with the performance of the car, maybe some rough shifting. I waited at the dealership while the assessment was done and they said they would have to keep it overnight to do a head gasket test. They called this morning and said that I could come get the car if i needed it but I would need to keep a check on the coolant. I decided to leave the car at the dealership. After the call, I researched the web for similar issues that this particular mustang might have and I started to worry after the info I found and the similar comments on the 2019 mustang owners on this website.

NHTSA ODI 11594168

Driving down the interstate two days in a row and my passenger door just opened. First I thought it was just the indicator light, but when I looked over and heard the wind noise I pulled over immediately. The passenger door was opened. I shut it and continued on and it happened 3 more times.

NHTSA ODI 11593977

Backup camara is not working

NHTSA ODI 11591938

Second oil pressure switch in less than three months. It is a pain to get to the oil pressure switch where it is located. The switch fails and shows that there is 130+ oil pressure. Freaks the computer out. Second switch in less than three months. Factory Ford switch GN1Z-90290-D 1X is the part number.

NHTSA ODI 11590812

The contact owns a 2019 Ford Mustang. The contact stated while starting the vehicle, there was white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the head gasket replacement and a post repair inspection needed to be performed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

NHTSA ODI 11587461

The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

NHTSA ODI 11587139

The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the vehicle was experiencing hard shifting, and the transmission was slipping. The contact stated that the vehicle was taken to a transmission specialist, where the contact was informed that the transmission fluid was low, and a quart of transmission fluid was added to the vehicle. The contact stated that the failure recurred 6 months later. The contact stated that the vehicle failed to respond while depressing the accelerator pedal from a complete stop, and the vehicle had become undrivable. The message "See Manual" was displayed. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

NHTSA ODI 11575532

The contact owns a 2019 Ford Mustang. The contact stated that during a routine oil change, the technician observed that the coolant level was low. The coolant reservoir was filled however, the contact reported that when another oil change was made, the coolant level was again very low and was refilled. The contact stated no warning light was illuminated. However, the contact stated that he noticed a small cloud of white smoke emitted from the exhaust pipe when he started the vehicle one morning. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into cylinders #2 and #3 and that the head gasket was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that this was a known failure with the 2.3-liter EcoBoost engine. The manufacturer was informed of the failure. The failure mileage was approximately 66,250.

NHTSA ODI 11575613

The contact owns a 2019 Ford Mustang. The contact stated while driving 40 MPH, the vehicle briefly sputtered before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.

NHTSA ODI 11574260

My 2019 Mustang EcoBoost 2.3L i4 has experienced the coolant leak described in the on going lawsuit. I have serviced the vehicle on time Everytime and I still had to pay $10K to have the motor replaced. Why has the Mustangs not been mentioned in the lawsuit nor recalled for this?

NHTSA ODI 11571755

The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #1 and #3, requiring the replacement of the spark plugs and ignition coil. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine, requiring the engine to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.

NHTSA ODI 11568874

TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE OF SWELLED LUG NUTS. REASON GIVEN DAMAGE CAN OCCUR AND I COULD NOT CHANGE A TIRE IF I HAD A FLAT, BECAUSE MY LUG NUT WRENCH WOULD NOT FIT THE LUGS. I HAVE ANOTHER FORD WITH THE SAME PROBLEM. I SHOULD NOT HAVE TO PAY FO R NEW LUG NUTS, THIS SHOULD BE FORDS' RESPONSIBILITY!

NHTSA ODI 11565105

The contact owns a 2019 Ford Mustang. The contact stated while driving and reversing at an undisclosed speed, the park-aid fault, and pre-collision assists were not available, and another unknown message was displayed. Additionally, the rear-view camera was inoperable while reversing. The gear indicator failed to display on the instrument panel. The rev-matching feature was also inoperable while downshifting. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V382000 (Power Train). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 22V382000 (Power Train). The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the clutch, flywheel, and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

NHTSA ODI 11564653

Bought the car for my son August 2. The engine light came on the end of October, the Ford dealer was backed up once they took a look at it in the beginning of November. They told me I needed a whole new engine due to a coolant intrusion problem. Where I bought the car from state it came with a 12 month/12,000 mile warranty but warranty company is not covering that issue. This should be a recall and the engine should be completely covered.

NHTSA ODI 11563420

The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.

NHTSA ODI 11556936

I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years

NHTSA ODI 11550222

On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.

NHTSA ODI 11544211

Check engine light kept coming on for a misfire after my car was shaking in idle for months. By the time check engine light came on, the code read misfire cylinder 2. Assumed at first it was spark plugs or ignition coil, so I replaced those and still was having the issue. Check engine light was still coming on and misfire was still happening. Took car to auto shop and was told I need a new engine due to coolant leaking from engine into cylinders. Took car then to Ford dealership for them to review the problem and they came up with same conclusion and even said that this is a common problem with the Ecoboost engines. This is a KNOWN problem by Ford, and they have since corrected the issue with a new and improved engine, however they expect customers to pay for their defective engine replacement. My car is at 62,000 miles. It should not need a new engine. They sold me the car new, when Ford was well aware of this common issue which can become extremely dangerous.

NHTSA ODI 11544215

The contact owns a 2019 Ford Mustang. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle experienced misfiring, and a knocking sound was coming from underneath the vehicle while shifting into reverse. There were fumes coming from outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,538.

NHTSA ODI 11542567