What 462 owners told NHTSA about the 2019 Ford F-350 Crew

Failed component was the upper fuel filter/ fuel filter connecting lines located on top of the 6.7 power stroke engine broke and poured diesel all over the engine and into the valley causing the engine and engine bay to catch on fire while driving down the road. Safety was the fact that our entire truck burnt down and there was extreme risk of loss of life and ended up total loss of property. There have been multiple cases of power strokes from 2011-2026 equipped with the 6.7L power stroke diesel engine having this exact same problem due to the poor placement and inadequate materials to be used in high pressure fuel lines and filters. The vehicle was inspected by insurance and they did determine that was the cause of the fire. There were no warnings, we started smelling something and then smoke began coming through the vents. Pulled over and by then the engine bay was on fire and even the fire extinguisher could not put the diesel out and the entire truck was engulfed in flames in a matter of minutes. Ford needs to fix this issue with the placement of their upper fuel filters and should be held accountable to their customers who have suffered loss for this.

NHTSA ODI 11715122

[XXX] my 2019 ford f350 extended cab 4x4 6.7 diesel engine caught fire while i was driving on [XXX] i was pulling a small gooseneck horse trailer with 2 live horses inside. I was traveling at 60mph. no modifications to the truck, everything stock. a car pulled along side me pointing to the front of the truck yelling your on fire. immediately got off on an exit ramp, the truck engine died and i lost all power . i tried to put it in park nothing happened. the truck and trailer started to roll backwards off an embankment. i got the emergency brake on. my wife and i exited the truck the whole front end was on fire 50 ft + flames . we got the horses out and away .according to parkhills mo. fire dept truck burned to the ground in less than 15 minutes. they stated it was a fuel fed fire. all the fire crew and responding police officers stated it was a common occurrence for that model ford to catch fire . this truck had 19,967 miles no modifications. no warnings ,no fuel smells .nothing to indicate any problems. truck went from running perfect to burned up in less than 15 minutes. total loss of the truck along with all my personal belongings. we were lucky ourselves and our horses escaped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11636176