What 1,151 owners told NHTSA about the 2019 Ford F-250 Supercab

WHILE ACCELERATING ON A MAJOR HIGHWAY. I HIT A BUMP OR GROOVE AND MY TRUCK STARTED TO VIOLENTLY SHAKE. CARS AROUND ME SLOWED DOWN AND BACKED AWAY FROM MY TRUCK AND AT THE SAME TIME I SLOWED THE VEHICLE DOWN. ONCE I HIT ABOUT 30 MPH IT STOPPED AND I PULLED OFF TO THE SIDE. SCARY THING IS, I HAD MY ENTIRE FAMILY IN THE VEHICLE AND I ALMOST LOST CONTROL.

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MY WIFE WAS DRIVING TO THE STORE AND HIT A SMALL POTHOLE CAUSING THE ENTIRE TRUCK TO SHAKE AND VIBRATE SO BADLY SHE COULD NOT CONTROL THE TRUCK. SHE HAD TO BRAKE VERY QUICKLY AND TRIED TO GET OFF ROAD CAUSING HER TO HIT A TREE BRANCH AND DENTING TRUCK AND CRACKING WINDOW. I HAVE SINCE COME TO FIND THIS TO BE 'FORD DEATH WOBBLE'

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THIS TRUCK HAS 27000 MILES ON IT AND SUFFERS FROM THE 'DEATH WOBBLE FOR THE LAST 12 MONTHS OR SO. FORD HAS REPLACED THE STEERING DAMPER AND DID NOT RESOLVE IT. NOW IT IS IN AGAIN FOR THE ISSUE THAT WAS NOT RESOLVED AND THEY ARE CHARGING ME FOR A FRONT END ALIGNMENT. THIS TRUCK HAS NEVER BEEN OFF-ROAD OR RAN INTO ANYTHING. THIS HAS BEEN GOING ON FOR AT LEAST A YEAR. THIS SHOULD BE COVERED UNDER WARRANTY AND NOT OUT OF MY POCKET. THE WOBBLE HAPPENS WHEN HITTING AN EXPANSION JOINT OR ROUGH ROAD AT SPEEDS OVER 45 MPH. SEVERE STEARIN VIBRATION TO THE POINT I FEEL I AM LOSING CONTROL.

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WHILE DRIVING DOWN A MAJOR HIGHWAY HIT A BUMP AND THE TRUCK STARTING VIBRATING VERY VIOLENTLY. HAD TO STOP IN MIDDLE OF ROAD TO GET IT TO STOP SHAKING. I'VE HEARD OF THE DEATH WOBBLE BEFORE, BUT THIS IS SERIOUSLY DANGEROUS.

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2019 FORD F250 SUPER DUTY DEVELOPED THE "DEATH WOBBLE" WHEN DRIVING OVER A BRIDGE APPROACH WHICH CAUSED THE TRUCK TO SHAKE TO THE POINT THAT I HAD TO SLOW DOWN TO 25 MPH AND PULL OVER TO THE SHOULDER OF THE ROAD. FELT LIKE THE TIRE WAS FALLING OFF, BUT AFTER INSPECTING THE TIRES THERE WASN'T ANY ISSUE. I THEN PROCEEDED TO INSPECT THE FRONT STEERING COMPONENTS FOR DAMAGE AND FOUND NOTHING. BEGAN DRIVING AGAIN AND ALL WAS FINE FOR APPROXIMATELY 20 MILES AND IT HAPPENED AGAIN. FORD DEALERSHIP WAS CALLED AND SERVICE MGR TOLD ME IT WAS A NORMAL FOR THE F250 TO ACT THIS WAY. THE TRUCK WILL NOT BE DRIVEN AGAIN UNTIL THIS IS FIXED.

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MY FORD F-250 6.7 STARTS SHAKING LIKE CRAZY WHEN I HIT A BUMP ON THE ROAD IF I'M DRIVING FASTER THAN 50 MILES PER HOUR

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AT 23,000 MILES MY TRUCK STARTED SHAKING VIOLENTLY WHILE TRAVELING DOWN THE FREEWAY AT 60 MILES PER HOUR. IT WAS SHAKING SO VIOLENTLY THAT I LOST CONTROL OF STEERING COMPLETELY. THE ONLY WAY TO STOP THE SHAKING WAS TO SLAM ON MY BRAKES IN TRAFFIC BEFORE I HIT THE HIGHWAY DIVIDER. MY RESEARCH TELLS ME IT IS THE DEATH WOBBLE. IT SHOOK SOMETHING LOOSE IN MY DIESEL ENGINE, BECAUSE THE ENGINE IS KNOCKING NOW. ON THE WAY HOME I STAYED ON THE SERVICE ROAD AND KEPT THE TRUCK UNDER 45 MILES PER HOUR. IT HAPPENED AGAIN AT 45 MILES PER HOUR, SO I STARTED DRIVING AT 30MPH TO TRY AND MAKE IT HOME. IT HAPPENED 3 MORE TIMES AT 30 MPH. I DISCOVERED THAT IT STARTS SHAKING WHEN I GO OVER THE SLIGHTEST BUMP IN THE ROAD. IT SHAKES SO VIOLENTLY IT THROWS ME AROUND IN THE SEAT AND I CANNOT HANG ONTO THE STEERING WHEEL. I HAVE TO COME TO A COMPLETE STOP WHEN IT HAPPENS BEFORE IT WILL STOP SHAKING. ONCE I COME TO A COMPLETE STOP I CAN START ACCELERATING AGAIN WITHOUT IT SHAKING. AS SOON AS I DRIVE OVER A BUMP IN THE ROAD THE SHAKING STARTS AGAIN. IT IS EXTREMELY DANGEROUS, BECAUSE I LOOSE TOTAL CONTROL OF THE TRUCK, AND I AM A 6 FOOT MUSCULAR MAN. NO MATTER HOW HARD I TRY I CANNOT HANG ONTO THE STEERING WHEEL. NOW I UNDERSTAND WHY THEY CALL IT THE DEATH WOBBLE. IT IS VERY DANGEROUS.

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I BOUGHT A USED 2019 FORD F250 4X4 WITH 19K MILES FROM A DODGE DEALER. IT DROVE FINE ON THE TEST DRIVE BUT OF COURSE, TEST DRIVES ARE NEVER REAL WORLD SITUATIONS. I WENT OUT OF TOWN FOR A WEEK AND THEY DELIVERED IT TO ME THE FOLLOWING MONDAY. ABOUT AN HOUR AFTER THEY DROPPED IT OFF, I WENT FOR A DRIVE. WITHIN 5 MILES FROM THE HOUSE IT WENT INTO A DEATH WOBBLE. I HAVE NEVER EXPERIENCED THIS BEFORE. IT WAS BEYOND SCARY! AT THE TIME IT STARTED, I WAS RUNNING ABOUT 70MPH ON A TWO-LANE ROAD. I LET OFF THE GAS AND THAT DIDN'T HELP. I LIGHTLY TOUCHED THE BRAKES AND IT GOT WORSE. SO I STOOD ON THE BRAKES AND THAT SHOT ME ACROSS THE ONCOMING TRAFFIC LANE INTO THE DITCH ON THE LEFT. THE TRUCK WAS UNCONTROLLABLE, AND NEITHER THE ANTI-LOCK BRAKES NOR THE TRACTION CONTROL SYSTEMS WERE ABLE TO FUNCTION PROPERLY. I BELIEVE I ALMOST HAD A ROLLOVER. SLIDING SIDEWAYS, I WAS ABLE TO COME BACK OUT ON THE ROAD. I THANK GOD THERE WAS NO ONCOMING TRAFFIC OR I WOULD NOT BE REPORTING THIS. I AND THE OTHER OCCUPANTS IN THAT CAR WOULD BE DEAD! I CONTINUED ON MY TRIP TRYING TO BE EXTRA CAREFUL. IT HAPPENED SIX MORE TIMES THAT DAY BEFORE I RETURNED HOME, AND I STARTED EXPERIMENTING WITH IT. I CAN RECREATE IT AT ANY SPEEDS FROM 60 TO 80MPH. SINCE I BOUGHT IT AT A DODGE DEALER OVER A WEEK EARLIER, THEY WOULD NOT DO ANYTHING ABOUT TAKING IT BACK. NOW ITS AT A FORD DEALER GETTING LOOKED AT. THIS TRUCK IS BRAND NEW. I FIRMLY BELIEVE THE PREVIOUS OWNER HAD THIS ISSUE AND INSTEAD OF TRYING TO GET IT FIXED, THEY TRADED IT TO A DODGE DEALER BELIEVING THE DEALER WOULD NOT KNOW. IT WORKED BECAUSE NOW SOMEONE NEW HAS IT AND CANNOT GET OUT OF IT FOR SEVERAL YEARS. I KNOW FILING THIS COMPLAINT MAY NOT AFFECT ANYTHING, BUT I WANTED TO HAVE A RECORD OF IT.

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WHILE DRIVING AT HIS GHWAY SPEED LIMIT OF 75 MPH I WENT OVER UNEVEN BREAK IN ROAD AND STEERING WHEEL VIOLENTLY STARTED SHAKING. I PULLED OVER AND STOPPED THINKING I HAD A BLOWOUT. TIRES WERE OK. GOT BACK ON ROAD AND CONTINUED HOME. THIS WAS AT APPROXIMATELY 10,000 MILES. A FEW DAYS LATER AT 75MPH EXPERIENCES IT AGAIN. THIS TIME ALMOST LOST CONTROL. CALLED DEALER WHO ACTED LIKE THEY NEVER HEARD OF IT, BUT TOOK IT IN. THEY CHANGED OUT DAMPER ASSEMBLY. I'M AT 12,000MILES NOW AND FEEL A VIBRATION STARTING UP. NOTHING LIKE THE FIRST TWO TIMES THOUGH. I AM WORRIED THAT THEY MAY NOT FIX AGAIN. I DO WORRY THAT IT COULD CAUSE ME TO LOSE CONTROL ON CROWDED INTERSTATE. SOMETHING SHOULD BE DONE FOR RECALLING THESE TRUCKS.

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VIOLENT DEATH WOBBLE IS OCCURRING EVEN AFTER REPLACEMENT OF STEERING DAMPER . HAPPENS AROUND TOWN, AT HIGHWAY SPEEDS, ETC. TRUCK ONLY HAS 36,897 MILES

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WHEN THERE IS A CHANGE IN PAVEMENT OR BUMP IN THE ROAD, AT HIGH RATES OF SPEED, THE VEHICLE BEGINS VIOLENTLY SHAKING AND IS ALMOST IMPOSSIBLE TO CONTROL. I'VE SINCE SEARCHED THE INTERNET AND THIS IS REFERRED TO AS A "DEATH WOBBLE." THIS HAS HAPPENED AT 55 MPH AND AT 80 MPH. FRONT OF VEHICLE ALWAYS SEEMS TO "FLOAT" WHEN THERE IS A CHANGE IN PAVEMENT OR BUMP IN THE ROAD, REGARDLESS OF WHETHER THE DEATH WOBBLE OCCURS.

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WHILE DRIVING AT HIGHWAY SPEED AND PULLING A 10,000LB CAMPER WEST OF COLUMBUS, OH ON A STRAIGHT PORTION OF I-70W, I HIT A GROOVE IN THE PAVEMENT WHILE IN A CONSTRUCTION ZONE. THE TRUCK BEGAN TO SHAKE SO INTENSELY THAT I COULD HARDLY MAINTAIN MY GRIP ON THE STEERING WHEEL. THERE WAS NO SHOULDER TO SPEAK OF SO I STOPPED ACCELERATING AND BEGAN TO SLOWLY APPLY THE BRAKES IN CASE IT EXACERBATED THE ISSUE. THE SHAKING DID NOT SUBSIDE UNTIL I REACHED 40MPH. AT THAT POINT, I CONTINUED ON MY WAY AND RETURNED HOME. BOTH BEFORE AND SINCE THAT ISSUE, I HAVE EXPERIENCE SIMILAR MOMENTS OF SHAKING TO A MUCH LESSER DEGREE THAT I HAD EARLIER CHOCKED UP TO THE SUSPENSION BEING STIFFER THAN I WAS USED TO. I HAVE AN APPOINTMENT WITH A DEALER TO INSPECT THE VEHICLE, BUT FELT A REPORT WOULD BE PRUDENT DUE TO DANGEROUS NATURE OF THE MALFUNCTION AT HIGH SPEED.

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HIT A BUMPER ON HWY 51 GOING IN A STRAIGHT LINE, THE FRONT END AND STEERING WHEEL SHOOK SO BAD I HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY AND ALMOST GOT REAR ENDED.

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ON SEPTEMBER 5, 2020, I WAS TRAVELING IN MY 2019 F250 ON A SLIGHT DOWNHILL TWO LANE ROAD AT APPROXIMATELY 50 MPH WHEN I ENCOUNTERED A BUMP IN THE ROAD CAUSED BY A ROOT GROWING UNDER THE PAVEMENT. UPON STRIKING THE BUMP, THE FRONT END SUSPENSION BEGAN TO VIOLENTLY SHAKE AND VIBRATE TO SUCH AN EXTENT THAT I ALMOST LOST CONTROL OF THE TRUCK. I WAS ABLE TO APPLY THE BRAKES AND AT AROUND 30 MPH THE VIOLENT SHAKING CEASED. I IMMEDIATELY RECOGNIZED THIS "DEATH WOBBLE" FROM MANY ARTICLES AND REPORTS THAT I HAVE SEEN ONLINE REGARDING THIS MODEL TRUCK. THIS IS A VERY DANGEROUS CONDITION AND WE ARE LUCKY TO HAVE ESCAPED UNSCATHED.

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SOMETIMES WHEN HITTING A BUMP WHILE DRIVING AT SPEEDS OVER 60MPH THE FRONT OF MY TRUCK WILL START TO VIOLENTLY SHAKE MAKING IT HARD TO STEER AND KEEP CONTROL OVER THE VEHICLE. THE TRUCK CONTINUES TO SHAKE UNTIL I SLOW DOWN TO AROUND 25MPH AND THEN THE SHAKING STOPS AND IT DRIVES FINE.

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ON SEPTEMBER 5, 2020, I WAS TRAVELING WITH MY MINOR SON GOING APPROXIMATELY 50 MPH ON A TWO LANE ROAD DOWNHILL WHEN I HIT A BUMP IN THE ROAD CAUSED BY A TREE ROOT. THE FRONT OF THE TRUCK BEGAN TO SHAKE SO VIOLENTLY THAT I ALMOST LOST CONTROL. I WAS ABLE TO APPLY MY BRAKES AND THE VIOLENT SHAKING STOPPED WHEN MY SPEED WAS AT OR BELOW 30 MPH. I IMMEDIATELY RECOGNIZED THIS PHENOMENON AS THE MORE COMMONLY KNOWN "DEATH WOBBLE." THIS "DEATH WOBBLE" IS EXTREMELY DANGEROUS. MY F250 HAS 25,400 MILES ON IT, HAS NEVER BEEN OFFROAD, HAS NEVER PULLED A HEAVY LOAD, AND HAS HAD ALL SCHEDULED ROUTINE MAINTENANCE. THE VEHICLE IS STILL UNDER WARRANTY BUT THERE IS CLEARLY A VERY DANGEROUS CONDITION RELATED TO THE SUSPENSION AND/OR STEERING.

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VEHICLE MILEAGE WAS ~23,500. WHILE TOWING A GOOSENECK TRAILER THAT I HAD PREVIOUSLY TOWED SEVERAL TIMES, ON I-74 ON WET PAVEMENT, SPEED 70 MPH THE STEERING WHEEL AND VEHICLE BEGAN TO SHAKE VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. THE VIBRATION FREQUENCY WAS PROBABLY SOMETHING LIKE 4 HZ. I GRADUALLY SLOWED THE VEHICLE WITH SUSTAINED VIBRATIONS OCCURRING UNTIL SPEED WAS APPROXIMATELY 35 MPH. I STOPPED THE VEHICLE AND INSPECTED ALL TRUCK AND TRAILER TIRES AND THE STEERING LINKAGE BUT I COULD NOT FIND ANYTHING ABNORMAL. I CONTACTED THE LOCAL DEALERSHIP AND WAS TOLD THE TRUCK WAS STILL SAFE TO DRIVE. THIS PHENOMENON REOCCURRED SEVERAL TIMES OVER THE NEXT 15 MILES. THIS WAS EASILY THE MOST VIOLENT SHAKING AND FRIGHTENING EXPERIENCE DUE TO A VEHICLE MALFUNCTION I HAVE EVER ENCOUNTERED. IN WINTER DRIVING CONDITIONS, I SUSPECT I WOULD HAVE LOST CONTROL OF THE VEHICLE. I COMPLETED THE TRIP AT SPEEDS UNDER 60 MPH AND THE VIBRATIONS DID NOT RETURN. ONCE I UNHOOKED FROM THE TRAILER, THE VIBRATIONS RETURNED DRIVING DOWN A TOWNSHIP ROAD AT 55 MPH. EACH TIME THIS OCCURS, IT IS STARTED BY DRIVING OVER A BUMP IN THE ROAD. THE FREQUENCY AND AMPLITUDE OF THE VIBRATIONS ARE CONSTANT WHILE DECREASING VEHICLE SPEED UNTIL THE VIBRATIONS STOP, TYPICALLY AROUND 30-40 MPH. TO DATE I HAVE RECEIVED NO NOTIFICATIONS OF RECALLS RELATED TO THIS PHENOMENON. THE DEALERSHIP I PURCHASED THIS TRUCK FROM STATED THAT THEY HAD "HEARD OF THIS PROBLEM IN SOME 2017 MODELS, BUT NEVER IN A 2019 MODEL." THIS TRUCK IS PRIMARILY HIGHWAY DRIVEN. IT IS COMPLETELY UNACCEPTABLE THAT ANY SUSPENSION COMPONENTS SHOULD WEAR ENOUGH TO CAUSE A POTENTIAL SAFETY ISSUE IN LESS THAN 25,000 MILES. FORD SHOULD BE HELD RESPONSIBLE FOR FIXING THIS ISSUE.

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VEHICLE STARTS TO SHAKE EXCESSIVELY AFTER HITTING MINOR BUMPS IN ROAD WHEN TRAVELING AT ANYTHING EXCESS 25MPH. DEALER REFUSES TO FIX ACTIVE RECALL FOR STEERING DAMPENER BLAMING FEATHERED TIRES WHICH WE BELIEVE ARE A DIRECT RESULT FROM THE EXCESSIVE SHAKING OF STEERING.

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THE TRUCK SHAKES VIOLENTLY AT HWY SPEEDS WHEN YOU GO OVER A ROUGH PATCH OF ROAD. IT IS BAD ENOUGH IT MAKES IT ALMOST IMPOSSIBLE TO KEEP IT ON THE ROAD. THIS IS A VERY DANGEROUS CONDITION AND NEEDS ADDRESSED. FORD DEATH WOBBLE

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ON THREE DIFFERENT OCCASIONS WITHIN THE PAST MONTH WHILE DRIVING AT HIGHWAY SPEEDS ON SMOOTH ROAD SURFACES , MY VEHICLE BEGAN VIOLENTLY SHAKING MAKING IT ALMOST UNCONTROLLABLE . INITIALLY I ASSUMED I HAD A BLOWOUT AND SLOWED AND PULLED OFF TO THE SHOULDER . ONCE I SLOWED TO LESS THAN 20 MPH THE SHAKING CEASED AND MY TRUCK FELT NORMAL . I RESUMED MY DRIVE WITHOUT ISSUES. THE LAST TIME THIS HAPPENED I WAS GOING 70 MPH ON A CROWDED URBAN TOLLWAY AND WAS UNABLE TO SLOW DOWN IMMEDIATELY DUE TO HEAVY TRAFFIC . THE TRUCK IS NOT DRIVABLE AT GUEST SPEEDS AND I WAS FORTUNATE TO BE ABLE TO PULL OFF THE ROADWAY AND AVOID AN ACCIDENT. I HAVE A 2019 FORD F-250 JUST OVER ONE FEAR OLD THAT HAS NEVER BEEN DRIVEN OFF ROAD OR OR MODIFIED . I CALLED MY TIRE DEALER AND HE SAID THIS WAS COMMON. PEOPLE ARE GOING TO GET KILLED IF THIS ISN'T INVESTIGATED! IT FEELS THAT THE FRONT SUSPENSION /STEERING GET IN TO SOME SORT OF RESONANCE THAT BUILDS RAPIDLY AND WILL NOT STOP UNTIL SPEED GOES BELOW ABOUT 20 MPH. EACH TIME THIS OCCURRED AT GUEST SPEED OF 70-80 MPH. I HAVE AN APPOINT TO HAVE A TORSION BAR PLACED MEXT WEEKEND AS MY TIRE MAN SAYS THIS IS COMMON AND WILL FIX IT. I SHOULD NOT HAVE TO PAY AS MY TRUCK IS UNDER WARRANTY.

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ON 9/8/20 I EXPERIENCED VIOLENT SHAKING AFTER CROSSING A BRIDGE ON I-29 IN IOWA. THE SHAKING WAS SO VIOLENT IT WAS DIFFICULT TO CONTROL AND PULL OVER TO THE SHOULDER. WE WERE TOWING OUR FIFTH WHEEL WHICH MADE THIS EVEN MORE CONCERNING. RESEARCHING THE "DEATH WOBBLE" ON F250S WHICH IS WELL DOCUMENTED IS A HUGE CONCERN FOR OUR FAMILY.

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ON AFTERNOON OF 9.4.2020, EXPERIENCED THE STEERING WHEEL "DEATH WOBBLE" DRIVING WEST ON U.S. HWY 254 BETWEEN EL DORADO, KS AND BENTON, KS. SMOOTH HIGHWAY, BUT SEVERE WOBBLE OCCURRED DRIVING OVER BRIDGE SEAM AT 65-70 MPH. SPEED LIMIT IS 70 MPH. WOBBLE STOPPED BETWEEN 55-60 MPH. LASTED FOR 5-6 SECONDS, WITH NO CONTROL. GOOD WEATHER. NO RAIN. TRUCK BED NOT LOADED. TRUCK HAS 32,000 MILES, IN VERY GOOD CONDITION. ALWAYS SHEDDED, GOOD TIRES. PURCHASED USED FROM MARMIE FORD, GREAT BEND, KS ON 7/11/2020.

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DEATH WOBBLE !!!! STEERING WHEEL STARTED SHAKING VIOLENTLY WHEN GOING DOWN THE HIGHWAY AROUND 75 MPH ,,, ,GOING AROUND A SLIGHT CURVE ,AND HIT A SEAM IN THE ROAD OR A POTHOLE ......TRUCK HAS 10,000 MILES ON IT !!! TRUCK IS NOT RAISED OR ALTERED IN ANYWAY !!!! HAS HAPPENED MULTIPLE TIMES SINCE I HAVE OWNED IT ..

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MY TRUCK HAS THE DEATH WOBBLE. I WAS DIVING 70 MILE PER HOUR WHEN I HIT A BUMP AND THE TRUCK STARTED SHAKING UNCONTROLLABLY. I ALMOST LOST CONTROL OF MY TRUCK I HAD TO MAKE A COMPLETE STOP ON A 75 MPH HIGHWAY. MY WHOLE FAMILY WAS IN THE TRUCK WHEN THAT HAPPENED. THIS PROBLEM NEEDS TO BE CORRECTED I TOOK MY TRUCK TO THE DEALER AND THEY SAID THEY'LL FIX THE STEERING LINKAGE DAMPER . BUT THE TIRES NEED TO BE ALIGNED AND THE SHIMS NEED TO REPAIRED ALSO. AND THEY WANT TO CHARGE ME $450. THIS NEEDS TO BE DONE FOR FREE THERE IS NO REASON A BRAND NEW TRUCK SHOULD HAVE THIS PROBLEM. THIS IS A SAFETY ISSUE AND IT ALL SHOULD BE COVERED UNDER A SAFETY RECALL.

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VEHICLE PURCHASED ON 2/27/20 AT GOLDY AUTOMOTIVE IN HUNTINGTON, WV WITH 19912 MILES. RETURNED TO GOLDY AUTOMOTIVE ON 7/31/20 TO HAVE VEHICLE SERVICED AND TIRES ROTATED. LEFT DEALERSHIP ON 7/31/20 AT APPROXIMATELY 6:30 PM. AT HIGHWAY SPEED OF APPROXIMATELY 65 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY LEAVING ME UNABLE TO STEER, HAVING A NEAR MISS WITH A TRACTOR TRAILER BEFORE BEING ABLE TO SAFELY EXIT THE HIGHWAY. CALLED MANAGER AT GOLDY AUTO IMMEDIATELY. HE SENT A REPLACEMENT TRUCK TO MY HOME, PICKED UP VEHICLE THAT WAS SHAKING VIOLENTLY AND RETURNED IT TO GOLDY AUTO ON 8/1 TO CHECK THE VEHICLE FOR DAMAGE. 8/1/2020, THE TRUCK SHAKING VIOLENTLY WAS RETURNED TO ME SAME DAY, ASSURING EVERYTHING WAS FIXED AND IN GOOD CONDITION. 8/5/2020 I DRIVE THE TRUCK, TRUCK SHAKES VIOLENTLY AGAIN AT HIGHWAY SPEEDS, ALMOST CAUSING YET ANOTHER CRASH. 8/10/2020 I RETURN THE TRUCK TO GOLDY AUTO, WHOM VERIFIED MY CONCERNS, AND LISTED THAT "OUTER TIE-RODS WORN, TRACK BAR BUSHINGS WORN" AND MADE ME AWARE OF A RECALL ON THE STEERING DAMPENER. GOLDY AUTO DID NOT TOW THE VEHICLE, BUT SENT ME OUT IN THE UNSAFE TRUCK WITH INSTRUCTIONS TO GO TO A FORD DEALERSHIP. GOLDY REFUSED TO FIX ANY PROBLEMS, BECAUSE THEY ARENT A FORD DEALER. 8/13/20 I TAKE THE UNSAFE TRUCK TO THORNHILL FORD. I GIVE THEM THE DOCUMENTATION OF WHAT GOLDY AUTO DETERMINED TO BE WRONG WITH THE VEHICLE. THORNHILL FORD REFUSES TO FIX ANY OF THE ITEMS LISTED BY GOLDY AUTO, ONLY REPLACING THE STEERING DAMPENER, AS INSTRUCTED BY FORD. I DO NOT FEEL THIS VEHICLE IS SAFE TO DRIVE, HOWEVER UNTIL IT SHAKES VIOLENTLY AGAIN, THE DEALERSHIP WILL NOT ACT TO PREVENT IT FROM EVER HAPPENING AGAIN.

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