What 451 owners told NHTSA about the 2019 Ford Ecosport

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure but declined to provide information about the failure. The failure mileage was not provided.

NHTSA ODI 11709618

The contact owns a 2019 Ford EcoSport. The contact stated that the vehicle was serviced at the local dealer under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). After retrieving the vehicle and driving approximately 10 miles down the road, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed back to the local dealer to be diagnosed, and it was determined that there was a failure in cylinder #2 and that the engine needed to be replaced. The contact was informed that the failure was not related to the recall repair previously completed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 102,600.

NHTSA ODI 11709091

my ford EcoSport had to get a new motor due to teh recall issue but since they put a new motor my ac and heater had to be replaced. my battery. my sensors pop on and off. My car won't go over 65 and when it does it jerks. Ford did replace the motor but ive asked for them to buy the car back and they have refused my car has completely shut off and ive taken to ford and they don't know. i have the poofe code and my gas could be full and driving it 5 minutes im on e. they dont know if its the sensor or the tank. i always smell something burning. ive asked they said thats normal, but the smell gets stronger and stronger.

NHTSA ODI 11708617

The contact owns a 2019 Ford EcoSport. The contact stated while driving at approximately 35 MPH, the low oil pressure warning light illuminated and flickered. The contact stated that the vehicle started vibrating. The contact was able to drive the vehicle to a local dealer. The contact was aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact advised the dealer of the recall; however, the dealer informed the contact that the part to complete the recall was on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 53,713.

NHTSA ODI 11707560

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was made aware of the recall and confirmed that parts were available for the recall repair. The contact scheduled an appointment for the repair, and the vehicle was dropped off for service. The vehicle remained with the dealer despite the dealer's insistence that the parts for the repair were available. The contact was not provided a loaner vehicle and had not been given a reason for the delay in service. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact had not experienced a failure.

NHTSA ODI 11700784

Our engine seized due to a safety recall while traveling on a major interstate. We received notice of the safety recall from Ford and asked to have it fixed by our local dealership. This was August 20, 2025. We were told by the dealership’s service manager that there were 2 or 3 cars ahead of us and call back the first of September. We again asked to get scheduled and were told there were cars ahead of us. We once again asked about the recall and having it repaired on Oct. 21, 2025. We was told it couldn’t be scheduled at the time and it should be okay for us to go on our scheduled 8 hour trip. The car seized on Oct. 26, 2025 and we were 4 hours away from home. At that time, we had to have it towed to local dealership there and were stranded. The low oil light came on just minutes before it seized. We contacted the state police to be there with us as we waited for help and had to pay to stay overnight. Our car is still 4 hours away and is supposed to be fixed as soon as the engine comes in. This was a safety recall and we were advised to travel in a car which was not safe and Ford knew it. We do not have any paperwork except the safety recall as it has not been repaired.

NHTSA ODI 11699406

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue, and the contact was informed that the part needed to test the vehicle for the recall was unavailable. The contact was then informed that once the vehicle was tested, the recall repair could take approximately 6 months for completion. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11692329

ODI 11676608 Since initial contact to your office the transmission issue has worsened An extended warranty was purchased. After 30 days the car was taken to the repair location suggested by the warranty company. No warning lights were on, but the car was running very rough. It was not getting enough power to get thru intersections and very sluggish to keep the speed with traffic. The tool light had come on a couple of times, but would reset when I shut down the car and restarted it. The warranty provider was aware that the light was not on and I was taking it to the be serviced as a precaution. I was not comfortable driving an unreliable auto. The repair shop determined that I again need a transmission. The warranty company states it will not pay for the repair, Ford says they won't assist since I was now dealing with a repair shop rather than a dealership and I am stuck with this pile of metal. March 29, 2023 my car had 56,000 miles and the dealership did an (over haul), the car now has 96,000 miles. Way too soon for any car to be put down! I have spoken to several mechanics about this issue and the conclusion verbalized to me has been, the transmissions on these cars are crap and get rid of the carl

NHTSA ODI 11690547

I contacted the local Ford dealer, Confidence of Norman in Oklahoma, twice regarding correspondence from Ford about the ongoing recall. I had made appointments on both occasions. During my first visit, the dealership representative stated that they would only address the issue if my vehicle had an actual malfunction and would take no action in the meantime. Last week, I scheduled a follow-up appointment after receiving another letter from Ford. This appointment took place today; however, I was again refused service. The dealership claimed that, despite my scheduled appointment, they lacked the necessary tools to perform the repairs. They did not offer an alternative appointment or provide an estimated timeline for when the issue might be fixed. Ultimately, their response indicated that my visit was unproductive. Besides this complaint, I don’t know what else I can do to fix this problem.

NHTSA ODI 11688818

See attached document for complaint. Unfortunately, I purchased the referenced car from Tasca Ford in Yonkers. The problems about the engine losing oil pressure, lights flashing, and the engine going dead are well known. The car's engine is dead and the car has been sitting in my garage for more than one year. I was told by Ford back in 2024 that the problem would be fixed. Then I was told in about June, 2024 that "engine parts" were needed to fix the problem and that the parts should be received within two months. Now, 15-months have gone by and I never heard another word from Ford. My car is still in the garage. When will Tasca Ford fix the problem? This entity is not only a dealer of Ford automobiles, it is also a huge repair shop.

NHTSA ODI 11688290

See attached document for complaint.

NHTSA ODI 11688294

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the recall repair was performed one month prior. The contact stated that after picking up the vehicle and driving to the residence, the contact was unable to restart the vehicle. The contact called the dealer, and the vehicle was towed back to the dealer. The contact stated that the dealer had not yet diagnosed the vehicle. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.

NHTSA ODI 11688511

My vehicle falls under a recall due to the oil tensioner belt. I experienced a problem where the engine wasn’t allowing me to accelerate over certain speeds. The car has been experiencing the same issue even after multiple attempts to fix the car. I had the engine replaced once & four days later the engine blew while I was traveling down a hill. I had no control over the vehicle and as it continued to glide down the hill, I anxiously turned on my hazards afraid of what I was about to face. The dealership determined that the engine had blown again & that they would rectify the situation yet again. I received notice that after yet another replacement engine, the car was test driven and is chattering. My car has been in the shop for over two months and after multiple attempts of trying to fix the recall, I would feel rather unsafe to drive the vehicle again.

NHTSA ODI 11687243

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle failed to start. No warning lights were illuminated. A mobile mechanic stopped by the residence, removed the battery, and took the battery to a specialty shop to be tested. The mobile mechanic returned to the residence and tested the vehicle, and diagnosed that the alternator had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,500.

NHTSA ODI 11687322

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that on a separate occasion, the vehicle stalled. An unknown warning light was illuminated. The vehicle was taken to the dealer. However, the part to do the recall repair was not available. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the issue and filed a complaint. The failure mileage was approximately 19,800.

NHTSA ODI 11687342

The contact owns a 2019 Ford EcoSport. The contact stated that while driving on the freeway, the oil and engine lights illuminated. The engine oil pump alert began to produce an abnormal beeping sound. The contact was able to pull over and park safely. The vehicle was towed to the residence. The vehicle was then towed to the local dealer the following day. The vehicle was diagnosed, and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 45,000.

NHTSA ODI 11685371

I was driving and all of a sudden I received a low oil pressure alert on my care and within a min my car lost all power and was completely unable to accelerate. It is currently in the shop and they said it will be months before it is repaired.

NHTSA ODI 11684603

I was notified over a year ago about the recall on my car and continue to be told there’s no remedy for the problem. If Ford is aware that the parts that have been recalled can cause other problems why is there still no remedy for the situation?!?!?! I barely drive my car now because I’m worried my entire car is going to break down. Which is very likely. The last couple of times I did drive it I noticed it doesn’t seem to drive right. Now whether that has something to do with the recalled part I don’t know for sure, but I will be taking it to the shop to figure out what the issue it and if it’s related to the recalled part. If so, I will be reaching out to my attorney for further assistance.

NHTSA ODI 11683648

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact was informed that parts were not available and that the parts needed to be ordered for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

NHTSA ODI 11682805

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). However, the part required for the recall repair was currently unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Upon contacting the dealer, the contact was informed that the oil pump needed to fail and the vehicle stall before the recall repair could be performed. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the vehicle needed to experience the failures before the recall repair could be performed due to limited parts being available. The manufacturer informed the contact that a diagnostic test should be performed to verify if the failure had occurred and if there was no failure, the contact would be charged for the diagnostic test. The contact had not experienced a failure.

NHTSA ODI 11682470

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11681778

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at 25 MPH, the vehicle stalled. The contact was able to pull over to the side of the road, and the vehicle was able to restart. The contact stated that the failure had been recurring while driving, and the check engine warning light had become constantly illuminated. Additionally, the contact stated that upon starting the vehicle after the vehicle was refueled, the vehicle hesitated to respond while depressing the accelerator pedal. The contact stated that the failure persisted. The vehicle was taken to the dealer for the recall repair, but the dealer informed the contact that the recall repair could only be completed after the engine had completely failed. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

NHTSA ODI 11681514

I have 37,000 miles on my car. I noticed the car was getting extremely loud when accelerating. Upon looking for recalls, I did see several mentions that people have reported issues with the flex pipe but did not see an official recall. I was confident that the issue was within the exhaust system. Unfortunately, a Ford dealership could not look at the problem for another two months so I took it to an independent dealership who validated that the flex pipe was rusted / busted. In addition they advised that the rear differential is also leaking fluid. For only having 37,000 miles on a car and having this kind of issues and not having an accident that would have created these issues and seeing others report the same problems I think this needs to be looked into.

NHTSA ODI 11681421

I received a recall on my vehicle February 2024 and still the parts are not available. Now I am having issues with my vehicle making it unsafe for me and my son to get to and from school and work etc. This is my only vehicle I have! I need my car repaired ASAP and I need another vehicle until mine gets fixed.

NHTSA ODI 11681120

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was contacted and informed the contact that the parts were not yet available for the recall repair. The vehicle had not been diagnosed or repaired. The contact wrote a letter and sent an email to the manufacturer. The manufacturer responded and stated that whenever parts became available, another notice would be sent. The contact had not experienced a failure.

NHTSA ODI 11680352